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Shipping Information

Free Shipping On Orders $25 And Above Or $4.99 Flat-Rate

Pegasus Lighting offers FREE shipping on orders $25 or more shipped within the United States or to an APO/FPO military address. Orders below $25 receive the low flat-rate of $4.99 per order. Shipments to a United States Territory are not eligible for our free or $4.99 promotional flat rate shipping.

Shipping Schedule

Each product has an availability statement (e.g., "Usually ships within 1 business day," "Usually ships within 2-3 business days," etc.) on our website that determines that product's individual shipping schedule. Please keep your product's availability in mind when selecting the appropriate shipping method for your order.

Once your order has been packed and is ready for pickup by the shipping company, you will receive an Order Status email with tracking information. Please note that we do not ship on the following 8 holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day, and New Year's Eve.

Shipping Methods

We primarily use UPS or the U.S. Postal Service to ship packages to our customers. If your order is particularly large, please contact us to arrange for delivery by a "common carrier."

  • Standard
    All 50 states. $4.99 or FREE. Delivery in 4-10 business days by UPS, Monday through Friday, or USPS, Monday through Saturday. Please note that shipments to Alaska and Hawaii are delivered by the U.S. Postal Service and your delivery times are dependent upon your location and may be outside of the 4-10 business days window.
  • 3-Day
    48 contiguous states. Delivery guaranteed by the end of the third business day, Monday through Friday. Choose this guaranteed service for your less time-sensitive shipments.
  • 2-Day
    All 50 states (with some limitations in Alaska and Hawaii where addresses require additional transit time) and Puerto Rico. Delivery guaranteed by the end of the second business day, Monday through Friday. Select this alternative to Next Day shipping when you have the flexibility to all for an extra day.
  • Next Day
    48 contiguous states. Delivery guaranteed by the next business day afternoon, Monday through Friday. For commercial destinations delivery by 3:00 PM or 4:30 PM depending on the destination. Residential address deliveries by the end of the day.
  • Critical
    All 50 states (some Alaska and Hawaii addresses that require additional transit time will have next business day delivery) and Puerto Rico. Next business day delivery by 10:30 AM or 12:00 PM depending on destination, Monday through Friday.

Other Shipping Methods

  • Priority Mail
    Puerto Rico and U.S. Territories. Package(s) delivered by the U.S. Postal Service and delivery times are dependent upon your location. For faster delivery times to Puerto Rico you may also use 2-Day or Next Day AM shipping methods.
  • Priority Mail Military
    APO/FPO addresses. Package(s) delivered by the U.S. Postal Service and delivery times are dependent upon your location.

International Shipping Methods - Canada and the World

We ship across the world using the U.S. Postal Service's Priority Mail International and Express Mail International shipping methods. However, please refer to your specific country's voltage and electrical requirements as to whether our lighting products would be appropriate for your application. If you have any questions related to international shipping, please contact us.

Your international order (including Canada) may be subject to the Customs and Import Duties of the country to which you have your order shipped. Any customs or duty charges are the responsibility of the recipient.

  • International Priority (6-10 business days)
    Delivery in 6-10 business days, Monday through Friday, using the U.S. Postal Service's Priority Mail International shipping method.
  • International Express (3-5 business days)
    Delivery in 3-5 business days, Monday through Friday, using the U.S. Postal Service's Express Mail International shipping method.

International Shipping with MyUS.com

In addition to using the international shipping methods we offer to our customers, we have also partnered with MyUS.com to offer convenient, fast international shipping to more than 225 countries as another international shipping option for our customers. MyUS.com members receive deeply discounted shipping rates, exceptional customer service, 24/7 online access to their account, and access to other services.

Sign up with MyUS.com and receive your own U.S. street address to receive merchandise. MyUS.com provides specialized international package forwarding services from your new U.S. address to your international address.

Note: Use MyUS.com's Personal Shopper

service to make a purchase from Pegasus Lighting. MyUS.com accepts cards with international billing addresses as well as those issued by non-U.S. financial institutions. They also accept wire transfers and will make the purchase on your behalf.

Follow these two steps for international delivery:

  1. Get your own U.S. address in America at www.MyUS.com.
  2. Use your new U.S. address, provided by MyUS.com, when placing your order with us.

If you are ordering multiple items from us, you'll enjoy the most savings by using MyUS.com Premium Service. This gives you the ability to consolidate packages, which saves you even more on international shipping.

Multiple Shipments

Sometimes the various parts of a particular order may be shipped from two or more warehouse locations. So, if you should receive only part of your order, this may be the explanation. Each one of the tracking numbers provided to you will provide the origin of your package and estimated transit time letting you know when you should receive your order in full. Of course, if you cannot find this information, or have any questions, please do not hesitate to contact us.