|Now In: Customer Service > Customer Comments|
A collection of over 1300 customer comments about Pegasus Lighting.
“Had a very pleasant and informative conversation on the phone with a Pegasus representative this morning. She answered all of my questions (I am woefully deficient on most things mechanical or electrical) in a manner I understood and … tactfully (some of my questions are naive).” – Lawrence H.
“Great service, web site easy to use. Information on items was very clear and spot on. Order processing was quick.” – Fred E.
“Pegasus has a great selection of lighting and good prices. Shipping was fast with no problems. Will be buying from them in the future.” – David W.
“Very easy to find what I was looking for. Pricing was very good.” – Zach K.
“Excellent service and prompt response to all my requirements.” – Anonymous
“I wanted to say how very, very, very, happy and satisfied with the outdoor solar light I ordered. It meets all of my needs for lighting above our garage door. Thank you so very much for the promptness of my delivery and one of the best products I have ‘ever’ ordered on-line. I will be ordering again!” – Juanita F.
“Friendly customer service and GREAT prices also nice selection. The merchandise is Beautiful, picture does not do it justice.” – Beverly P.
“Very good company to buy from, have purchased several times in the past.” – Jesse B.
“This vendor was one of the only ones offering a good selection of under cabinet lights that could be hardwired rather than plugged in.” – Wendy K.
“Purchasing the lighting products from this company was an excellent experience. I had several questions, to which the company responded promptly and thoughtfully.” – Jerry G.
“Love the web site. Very easy to navigate even at my age!!!” – Emma K.
“Finding what I needed on this website was so painless that I was sure I made a mistake, so re-traced all my steps just to make sure!! The product is excellent, easy to operate, reasonably priced, arrives exactly as it is described on the website, and is a cinch to install.” – Angie D.
“Pegasus Lighting has a variety of products that have allowed our company to expand and improve our boothing presentation. We appreciate the variety, the accuracy and timeliness of their order fulfillment.” – Linda R.
“As always Pegasus has proven to be the best when it comes to lighting and customer satisfaction. This isn't our first purchase from Pegasus and it certainly isn't the last.” – Robert M.
“Excellent company, my first stop for lighting.” – Michael C.
“The 4 little timed closet lights were perfect for my needs. I promptly ordered 4 more!” – Nancy A.
“Excellent service. Will buy again and also tell my friends about them. Thank you.” – Michael C.
“Very quick and easy transaction. Product was just as advertised. I would recommend Pegasus Lighting to others. All around good experience!” – Stacy F.
“They've been a first rate supplier. I have used a number of online suppliers to obtain material for a kitchen remodel and Pegasus is as good as I've experienced. I had one item that was damaged and they provided a no-cost RMA and credited my account immediately upon receipt of the damaged goods.” – Paul C.
“Friendly and very easy to find what I was looking for. I would recommend it to friends and my electrician.” – Anonymous
“It was great to find this lighting choice and at a good price. I have been trying to get the Square LED Step Light Kit and had been notified that the manufacturer is not making this item.” – Debora R.
“I found it real easy to find what I was looking for, compared to other sites I visited. And you have a great description on all of the products, made it real easy to find the exact transformer I needed for my project.” – Anthony F.
“Christina, thank you for the excellent customer service!” – John L.
“Seems to be knowledgeable in the items they sell. Offer good quality merchandise, decent prices, and they keep it competitive. Careful packing. Doing business with them since January 2006.” – Moe N.
“The design of your site made it really easy to learn about and purchase lighting products. Thanks.” – Anonymous.
“Excellent customer support.” – Karl E.
“Good product and price, delivered fast. Thanks.” – Keith B.
“Very nice website, easy to use and great products!” – Rick V.
“Thanks Christina ... that's above and beyond the call of duty. I will be shopping with Pegasus again.” – Ben C.
“Web site was easy to use; placing order was simple and quick; delivery was fast.” – Tim C.
“Phenomenal place to buy from. They even put coupons on their web site, which customer support told me about.” – Jeffrey C.
“This was the second order of replacement xenon bulbs I have purchased from Pegasus Lighting. The first order was a great surprise, in that I didn't get to use all of the bulbs. They outlived the microwave oven! This order is no exception. I installed the replacement bulbs. They are not only brighter, but they don't have the drawbacks of halogen bulbs. I will always buy bulbs from Pegasus Lighting, because they have what I want, easily found on their website, the prices are better than the local home improvement store (which doesn't even offer xenon) and they are extremely fast at getting the product to me, without a shipping charge that is greater than the product, like so many internet vendors! In a nutshell, I am extremely pleased with Pegasus Lighting and will recommend them to anyone who needs their products.” – Paul C.
“This is my third order with Pegasus Lighting. I am very impressed with the company's creative products. I installed one of the battery operated lights in a closet, and all of my guests have asked about the product. I have shared the Pegasus website with many relatives and guests. Plus, the products always arrive promptly and as advertised. The prices are also very reasonable. This is a very good company.” – Roger P.
“Absolutely loved live chat, VERY VERY helpful, will return.” – Robert C.
“I have been using Pegasus as my supplier for microfluorescents for several years. The service has been excellent.” – Anonymous
“Your order process is very clear. Enjoyed it!” – Dan F.
“I am a return customer having recently ordered under counter lighting that ended up being back-ordered. Pegasus kept me informed every step of the way and I am highly satisfied with the purchase experience, customer follow-up and quality of the products.” – Robert C.
“Well designed site and provided all the technical information on the product that I was looking for. Without the ample technical details, I would not have purchased the product.” – Rodger R.
“Very good selection at reasonable prices.” – Jerry M.
“Easy site to navigate, excellent pricing, will return for future purchases.” – Kim R.
“Appreciated the detail offered about the products.” – Anonymous
“Nice web site. Easy to order from.” – Mark S.
“Online ordering quick and easy.” – Anonymous
“I have ordered from your company twice and have found the experience very easy and fast. Your customer service rep was very helpful on the phone and in a live chat.” – Stephanie W.
“Product I wanted for the best price.” – Anonymous
“Very good product. Just what I really wanted which I was not able to find on other site with exact specs. Delivery was prompt and in this case ahead of time even though it included UPS and USPS for delivery. I recommend Pegasus Lighting.” – Jagadeesh P.
“Impressed with choices.” – Hilda G.
“Very easy site to navigate, very good selection, compare products feature very informative. Prices very much in line. Easier than going to Home Depot or Lowes, no waiting for help to find correct items. Well done website.” – Frank Z.
“Very nice product selection & quality, user friendly site.” – David C.
“Very satisfied with both service and products.” – Frank L.
“Surprised to see a well developed web page comparable to many best of the breed online shopping sites.” – Jagadeesh P.
“Good price, can't wait to get my picture lights.” – Loren B.
“Your free shipping policy is very much appreciated. I saw other sites selling this product, but shipping charges were running upwards of $8.00. I know this product weighs very little, so I was surprised to see the shipping charges on those other sites rise with each additional single unit! Thanks very much.” – Pam W.
“Went to this site based on recommendation from family electrician and my kitchen contractor. I purchased lighting for my previous home from Pegasus, very satisfied!” – Allie C.
“Robin was GREAT!!!! She answered all my questions.” – Pamela W.
“My go to store for lighting.” – Craig G.
“I have been pleased with all purchases made and with length of time necessary to get them here.” – Richard R.
“Excellent products, excellent service. Stayed online with me until it was figured out -- that takes patience.” – Ellen C.
“Several weeks ago I had the pleasure of dealing with one of your Pegasus Lighting Customer Service Representatives, Christina. I placed a small order with her for fluorescent lighting fixtures, and had a special request for additional parts that she personally took care of for me. I was delighted with her prompt reply to my many emails regarding my order, and questions related to my order. She was thoughtful and courteous, and demonstrated a willingness to go the extra mile to get my order shipped to me without delay. I have now dealt with Christina on several occasions, and she is the primary reason I keep returning to Pegasus Lighting for my lighting needs. If she treats all Pegasus Lighting customers the way she treated me, then darn it, she deserves a substantial RAISE!” – Fred G.
“I've visited Home Depot and Lowes for this type of lighting I wanted. They didn't have it. I've used the stair LED lighting and am very pleased and impressed with its long term lighting capability. So, I bought more. Thanks.” – Dan B.
“Items of high quality, super quick shipping.” – Randy M.
“I look forward to receiving and installing these step lights. If they work out as anticipated, I will purchase more.” – Randal L.
“I was very impressed that my online chat partner, Sue, stuck with it. I was ready to give up.” – Ellen C.
“Website was well organized. Specific product information was extremely detailed and technical - more so than the majority of vendors. Ordering process was quick and simple.” – David S.
“Love, love, love the online tool and Q&A provided for the product. I've searched many other sites trying to select a very specific under cabinet lighting product. Even stopped in Lowes and Home Depot to get my questions answered, but was unsuccessful. The Pegasus tool answered all of my technical questions that other sites and resources did not. If the product turns out to be as I expect, I'll definitely be back!” – Cindy H.
“When your price on Google shopping is 1/2 of the best price on Amazon.com I'm going to try out Pegasus. Also, putting free shipping over $25 drove me from buying 3 to 6 items.” – David J.
“This site has great products with very detailed information so that I felt sure I was getting exactly what I needed.” – Pete S.
“Simple user process, easy search process, easy to find replacement parts, easy to use website.” – Steven M.
“Thank you so much to Ila; she is an absolutely fantastic person. My project wouldn't be as amazing as it is without her help!” – Shelby A.
“I checked several other sites but Pegasus carried both of the particular bulbs I needed, had the best price, offered free shipping with a $25 purchase, and then offered an extra 5% off for signing up for their newsletter. In addition, their website was easy to navigate, had lots of product info, and didn't time me out if I didn't complete my purchase right away. I wish all online shopping was this pleasant!!!” – Laurel H.
“So far I am impressed with the speed of delivery and ease of site.” – Dan H.
“Great pricing - easy to use website, very good technical information on products that is readily available for comparison. I like the compare option on fixtures” – Anonymous
“I want to comment on the peanuts y'all use for packing stuff. I commend the Pegasus folks for doing this. I live, of course, in an area where recycling is a way of life. Styrofoam is pretty much forbidden. It is nice to be able to dispose of packaging material via recycle instead of landfill. Our Grandkids enjoyed watching the peanut dissolve in the bathtub. Thank you, again. I am not an ongoing purchaser of lighting fixtures, however, when I do, I will first seek the Pegasus online store.” – Ed M.
“This is my second order I've placed with Pegasus. I was thoroughly impressed with the quickness my order was processed and quality of the items received the first time that I automatically thought of them without searching the internet.” – Wayne G.
“Previously ordered from you and very satisfied with difficult to find display lighting. Keep up the great work!” – Robert R.
“I recently placed an order with your company. From about three days earlier when I started narrowing my focus of lighting needs and having specific questions to ask, until today, I have called in to your sales, technical, and shipping departments and have always been greeted by the most pleasant of people. Christina in customer service understood my concerns with my order and never wavered from her politeness. Ila in technical support, and also the only person answering the phone after 5:00pm EST, has followed up on my order, been so kind and endearing, and has the most calming kind voice I can recall working with in such a long time. Robin in shipping is informative and shared that if she learns any more about my order she would let me know. This is what customer service and the voice on the ‘other end of the line’ should be like. As I mention only three names, they are the three names that I wrote down – they are not the only three to have helped me, nor were any of the others any less pleasant.” – Scott S.
“I had a question about my purchase and was shocked that an actual person answered on the first ring. Ila walked me through the process of what the product was and what additional items I would need to make sure the product worked to my expectations. She was GREAT!” – Stephen R.
“Love it!” – Christine G.
“Excellent website that explains everything the novice wants/needs to know.” – Jim B.
“Great product range, very competitive pricing, everything shipped right the first time!” – Anonymous
“Nice clean site, found what I wanted quickly, good price, free delivery. Excellent.” – Iain W.
“This was a pleasant experience so far - I hope the merchandise I receive is of the same quality as was the purchase process. I liked the coupon offer on the check out webpage - that was easy and appreciated.” – Markus M.
“I also called and had the opportunity to speak to a customer service representative who was highly knowledgeable and helpful, offering me excellent suggestions regarding my purchase and subsequent use. Great!! Thank you!!” – Mozaffar G.
“Over all I was very impressed. I purchased lighting to replace under the kitchen cabinets and needed a new type of bracket. I did not like the mounting devise/assembly from the manufacturer. I looked on the Internet and made several inquires and Pegasus responded promptly, answering my question perfectly. There is nothing worse in life than to ask a question via the Internet and then receive nothing, or an answer which does not pertain to my question. For this reason of the professional response, I will definitely shop with Pegasus again ... good job, many thanks!” – Jon B.
“Very satisfied with website, selection & pricing!” – Nancy A.
“Would highly recommend ... so far so good!” – Carll B.
“I read a short testimonial about someone finding the light bulbs they were looking for and here I am! After looking at 3 other websites I found what I was looking for and I ordered it. Great!” – Roel S.
“These LED Battery Operated Motion Deck Lights really work - so I am ordering more! Thanks.” – Linda N.
“This is an excellent web site and a pleasure to use. It's one of the best user friendly sites I have found. Congratulations to your IT designer.” – Emil S.
“Very easy to find what I needed. I checked almost 50 sites before I found this site and couldn't be happier.” – Marguerite T.
“Thanks for the excellent service, very nice T5 Thin Inch Fluorescent Fixtures, and prompt delivery.” – Mark D.
“People pick up right away when calling. They are patient, knowledgeable, and courteous.” – Harry P.
“One of the best websites for ordering if you are a consumer, not an electrician. So much wonderful information!” – Laura Y.
“Good price and love the free shipping.” – Janet N.
“Pegasus Lighting is always such a pleasure to order from - never a flaw and always received before the date promised. The items ordered are exactly what I was looking for and the quality is top notch. My thanks to all who had a part in filling this order - from the people who designed such an easy site to navigate, the people who filled the order and to the shipper getting the product here ahead of schedule - my hat is off to you all.” – Wil B.
“Purchased xenon under counter lighting previously from Pegasus. Very satisfied with product and information. Check out is easy and shipping was on time.” – Terry H.
“I was looking for a low-voltage halogen lamp that I could point in any direction, for studio photography. I got it from Pegasus Lighting!” – Mark W.
“Very easy to use and understand while shopping and during checkout. Smooth and hassle-free.” – Keith L.
“Thank you. Nice not forced to purchase in bulk. Will do business again.” – Nick C.
“I am a repeat customer and enjoy browsing the Pegasus Lighting product line. I am in the middle of a home improvement project, so I expect to be back to their website many times over.” – Will B.
“First time I have visited the site. I navigated through with no problems. Was able to quickly locate the item that fit my needs. Cart/checkout was very easy.” – Robert C.
“Always a great service.” – Anonymous
“Excellent overall market for lighting.” – Bob V.
“Did a bit of searching ... definitely the best of what's out there.” – Douglas D.
“Easy Purchase.” – Anonymous
“I had a chance to live-text-chat with Brenda before placing the order – one excellent CSR: knowledgeable, quick, effective!” – Jacob F.
“I love Pegasus. I went to a lighting store in the area and they tried to sell me a song and a dance. Pegasus descriptive information was all I needed in order to install my own set of under cabinet lights. They work great and look beautiful. I couldn't be any happier!” – Robert B.
“Thanks for the great service. I liked the light so much I decided to keep the original as well as the new one. I'd like to especially thank the lady I chatted with and talked to on the phone. She was understanding, helpful and, in my opinion, a great asset to your company. I can't remember her name but thought I'd let you know what wonderful service I received from her.” – Paul D.
“Thank you Christina, we greatly appreciate your help and your company’s customer service attention. Something that this country needs to bring back to shopping. It’s a pleasure doing business with you. Look forward to receiving the return label.” – Ken H.
“Easy and smooth order experience.” – Ray K.
“Cool site. A lot of stuff to look at and buy. Hope to come back and get more cool things.” – Sean P.
“We are very pleased with your products from our previous purchases. Keep up the good work.” – Michael C.
“Best and easiest to use online lighting source that I have found.” – George W.
“Awesome solutions for lighting.” – Daniel P.
“All good with a quick on line chat that answered my questions.” – Tim O.
“Great selection of hard to find lighting products. Prompt shipping. Accurate filling of order. No Hassles!!!” – Robert T.
“I was very happy with your company when I bought lights the first time. Your customer service lady was very nice and was quick to fix a problem. Thank you for your great service and products.” – Betty N.
“Liked my experience and look forward to buying from again. Will recommend to friends and family. Was great doing business with them.” – Dan S.
“Sales rep, Ila, was outstanding! She is an asset to your company.” – Robert S.
“What a great site, it meets all my lighting needs. What really drew me in was the free ice cream along with ‘popsicle’ night light. Sweet deal.” – Bryce B.
“I just want to thank you for being cautious. I am looking forward to receiving my order. Thank you for such good customer service.” – Mardi S.
“Good shopping experience; will do business again.” – Joe K.
“Great website and affordable price.” – Fernanda P.
“I really appreciate the competitive pricing and amount of information provided about the product.” – Anonymous
“Your website is amazing, product quality is superior, pricing is competitive, your delivery system is equal to Amazon.com and your customer service response is excellent. It's obvious that Pegasus Lighting knows what they're doing and keeps doing it very well.” – Peter W.
“What separates Pegasus Lighting from its online competition is their excellent website which has all the product specification information laid out in the same consistent format for each lighting item in addition to excellent installation PDF pages. It was a pleasure for me to arrive at an informed decision about this purchase.” – Peter W.
“Everything was great!” – Brian M.
“The site was easy to use, and checkout was fast and easy. Overall a good experience.” - Jason H.
“Christina, Thank you for the new bulb ... it would have been alright if you had chosen the other alternative, considering costs of postage. The fact that you would send a replacement speaks well of your company.” – Dan R.
“Thank you very much for all the time, effort and help you applied to my order. You and your company are ‘awesome’. It was a pleasure doing business with you.” – Neil E.
“I must say that I am impressed with your service dept. and even though I had to return the products this time, I for sure will be purchasing my next item w/ your company. Thank you.” – Aoi S.
“Thanks for having hard to find Xenon Low Voltage Festoon Light Bulbs for my display case.” – Dale T.
“Great company with solid products and good customer service.” – Michael M.
“Very pleased with the order process, the website and prices. Will order from them again.” – Sharon M.
“Great service, great products.” – Chad S.
“Quick and easy.” – Barry H.
“I called the store and got very good customer service from a woman regarding the lighting I was looking for.” – Beverly J.
“I am very impressed with all the thought that went into the LED Exit Sign Retrofit Kits. They were easy to use and wire and they were able to be situated in an enclosure to insure that the battery backup lights would be visible. Thanks for a great product. And I couldn't find anywhere that they were made in China!!!” – Chris R.
“Excellent service.” – Joe W.
“Believe it or not, I try to stay under the radar. I do not advertise and am booked solid until the middle of April. Emily was the one who convinced me to send the pictures of my remodeling projects and talk about my jobs. She is a very thoughtful and nice person. I wish there were more people in the world like her. Since Emily is working for you, it tells me that you care about the type of people representing your organization and will keep me purchasing from Pegasus for years to come. Thank you for having Emily contact me, it made my week.” – Robert C.
“Here is a story you might appreciate. I was at the electrical supply house last week picking up some materials. The customer who was ahead of me in line was asking the counter salesperson where he could get specialty lights. The counter salesperson said ask that guy (Rob) he will know. The gentleman turned around and asked me and I told him that he could find the product from an Internet company called ‘Pegasus’. He looked at me like he was trying not to forget the name of the company. I told him just remember the flying horse. I also mentioned that they have everything for cabinet lighting and that he will be able to find what he needs (He was looking for kitchen under cabinet lights).” – Robert C.
“Super awesome website - love the layout and information you all provide.” – Joe B.
“Just want to let you know working with Pegasus was a great experience. I placed an order late Tuesday, the Fluorescent T5 Thin-Inch Light Fixtures arrived Thursday morning, and I had time to install them late yesterday. Your website was good and friendly. The order process was painless. I first started to find the fixtures by stopping by our local large lighting store. They sent me to a second location and they had me call someone who left me hanging and went home sick. By the time they called me back yesterday, I had found the fixtures myself online, ordered them and had received them!” – Larry S.
“Dear Ila, You may recall that I spoke with you three weeks ago to order these 6-Inch LED Retrofit Modules just the day before my baby was to be born. Well, I thought that I would let you know that all went well since you were so excited about it over the phone. And, given your Pittsburgh roots, I thought that I'd share this picture since I assume you are a Steelers fan. Also, I shared your information with my parents because they have some of the same lights in their house and wanted a few more. I mentioned what a good experience I had had with you but wasn't sure if you had more available. Thanks again.” – Melisa D.
“Thank you! If all vendors were like your company, customers would never have any problems ordering. Terrific customer service.” – Ponce Y.
“You folks are the best ... thank you.” – Anni A.
“Good product, fast service.” –Anonymous
“My customers love the Microfluorescent T4 Light Fixtures.” – Daryl C.
“The selection is good, and the order process is easy.” – Anonymous
“Easy to use site.” – Anonymous
“Had what I needed at a good price.” – Anonymous
“Easy to find items on their website.” – Anonymous
“A friend referred me to this site. I was amazed on the variety of products and finishes.” – John D.
“Quickly found what I wanted; Easy checkout.” – Anonymous
“Great technical info on the website for all aspects of the product.” – Anonymous
“The price of the parts are great.” – Anonymous
“Order process was easy.” – Anonymous
“Web site was easy to navigate - illustrations were clear and helpful.” – Anonymous
“No issues with this site at this time.” – Rick V.
“Painless experience.” – Anonymous
“Very easy to find products and the ordering process is very quick.” – Jenna G.
“The online ordering process was easy.” – Anonymous
“Good products, great service, best prices I've found on all items I've looked at.” – Anonymous
“I’ve done business with them before. They are always great.” – Anonymous
“Great service, on time shipping.” – Anonymous
“Great shopping experience! I live chatted & they were very prompt & detailed in response ... a real person, not a robot. Very helpful & I saved around $60 by ordering from this site for my Crystal Clear Backlighting Light Box. Yay!” – Anonymous
“Good merchandise at good prices.” – Anonymous
“Very easy to place orders.” – Christian C.
“Quick shipping; good quality product.” – Anonymous
“Best price, best ordering procedures, best shipping cost!” – Anonymous
“Easy to order from this vendor.” – Anonymous
“A real pleasure to do business with. I will be back.” – Anonymous
“Easy web site to find old lights I needed.” – Penny B.
“So far so good.” – Anonymous
“Very easy to order and was not a pain ... overall website works great!” – Anonymous
“Shopping was easy. The characteristics of the products offered were detailed and clear.” – Anonymous
“I've been ordering from Pegasus since 2007, and they have always been courteous and prompt in both filling and adjusting my orders. Thank you, Pegasus.” – Anonymous
“Ordering was a breeze.” – Anonymous
“Good experience so far. Customer service responded to my one question promptly.” – Anonymous
“Very good. Thanks!” – Anonymous
“So Far So Good!” – Anonymous
“Straight forward and simple. So far so good.” – Rob M.
“Quick order process.” – Anonymous
“Have placed several orders so far. Website ordering is easy to do, and product has usually arrived in a timely manner.” – Anonymous
“Good service means repeat business as I will do again.” – Anonymous
“My customers love the Microfluorescent T4 Light Fixtures.” – Daryl C.
“Great shopping experience! I live chatted & they were very prompt & detailed in response ... a real person, not a robot. Very helpful & I saved around $60 by ordering from this site for my Crystal Clear Backlighting Light Box. Yay!” – Anonymous
"The Nora trims and lens have arrived today and I am very pleased. I installed them and they look great. I will be looking into your company for future lighting needs." – Frank L.
"Second Order (more coming)--I liked the quality and design of these lights (LED Thin Under Cabinet Task Lights)." – Ronald F.
"Great product (LED Clip-On Hat Light with Swivel), small & lightweight. Good & fast service." – William C.
"Hi Tom ~ My name is Curtis and I had the pleasure of recently working with Ila Turkovich at Pegasus. I asked her for her supervisor’s email address because I wanted to share some positive feedback about my experience. We were under the gun to get some lights for an art exhibit that I recently mounted. Ila was so helpful every step of the way and, when I was getting stressed out that our credit application wouldn’t be processed in time to get the lights, she made phone calls on our behalf and helped expedite the process. She gave terrific customer service, and I wanted you to know how much I appreciated her attention, as well as the fact that it was obvious that Ila genuinely cared about our project. She’s terrific and I wanted you to know you’re lucky to have her. We’re very pleased with the products we purchased. I am attaching a few photos of our show (which is installed in our Gothic Chapel) so you can see how well our lighting turned out. So, thanks for reading and all the best to you." – Curtis R., Director of Programs, First Congregational Church of Los Angles
"I want to add that your phone representative, Ila, was great! She is very helpful, knowledgeable, and pleasant. Thanks Ila!" – Blair B.
"You had a great representative on the phone--she answered everything and mentioned the 45-day return policy. All my Xenon bulbs fit the under the counter lighting bars. I'm very satisfied!" – Glenn J.
"Exactly as described. A good value." – David R.
"Fast shipping." – Dawn D.
"Everything perfect...thanks!!!" – Henrietta L.
"Great experience! Very prompt delivery!" – Xiaojiang Q.
"It works as expected with no problems." – Wendy M.
"Purchase of this item was flawless...price was reasonable and delivery exceeded estimated arrival time. I would purchase from this seller again." – Irving H.
"Nice product at a fair price." – Paul K.
"Just as I ordered and expected!" – Steve C.
"Love the lights. Saved a TON!!" – Coleen
"Excellent transaction. Fast shipment." – James W.
"Very fast shipping. Thank you." – William B.
"Great transaction. Great product at a great price." – Rick B.
"Went well, love the lights." – W. I. Motor Supply, Inc.
"Arrived on time and exactly as ordered. The price is also great. I'm looking forward to ordering from this company again." – Matt A.
"Arrived on time in good condition - thank you." – Jill L.
"Excellent seller – period." – Craig H.
"Fast shipping." – Steve R.
"Company shipped wrong item but promptly shipped the correct item once contacted. Item still arrived on time and customer service was superior." – Christopher L.
"These exit signs are fabulous. Thank you." – Philip P.
"Arrived on time and in good condition – thanks very much" – Marvin L.
"As described lots of light from a little lantern - great for the camper." – Stella M.
"Great service." – Mike G.
"Excellent service." – Greg B.
"GREAT service! Highly Recommended." – Ronald W.
"Exactly what I ordered. Good product great price." – David R.
"Perfect." – Devon B.
"Got what I wanted, good price, and fast." – Amy O.
"All products arrived as advertised. Thanks for the prompt delivery." – Kris V.
"EXCELLENT SELLER!!!!!!!!!!!!!!!!" – Betty M.
"Great product good price. I will purchase from you again." – Robert M.
"Smooth transaction." – Alan H.
“Good value, fast delivery." – J. A.
"Really like these compact lights (LED Under Cabinet Task Lights with 28 LEDs)--easy to install and use!"–
"Great service and fast shipping!" – Paul S.
"Hi Christina, you had asked me to contact you when I received the latest replacement bulbs. I just received and unpacked them (my heart sank when I noticed a very large gouge in the outside box) but 'lo and behold'--the bulbs were fully intact--YEAH!!! I am going to take all the damaged boxes to my local shipping store and tell them the whole story of repeatedly receiving damaged packages through their carrier service. I want to thank you so much for your patient and diligent efforts to ensure that I finally received the product intact. Please feel free to share this message with your supervisor--you definitely deserve kudos for this!! Although these bulbs are fragile and require careful packaging I believe the majority of the fault for damages lies with the carrier. I look forward to doing business with your company in the future and will recommend you to my friends and coworkers. Thank you again." – William E.
"I'll be a return customer for sure!!!! And I'm an electrician to boot so my clients will be hearing about your great company!!!!" – Laurie S.
"I want to let you know that your customer service and handling of orders is of the absolute tops!! I had confirmations of orders, confirmations of shipments, a note of thank you from the President of the company, and of course Brenda’s help towards the end. I am glad to see we in America still have this level of service in our systems. Owning my own business for 35 years, I have taught my people the same. Your company is deserving of praise. Please pass this along to your President as I would like him to know his efforts and the efforts of his employees certainly have earned you a place on my favorites list and as a reference if ever I can send business your way from others I deal with." – John T.
"I am happy with the Microfluorescent T4 Light Fixture I purchased." – Daniel O.
"I am satisfied with the LED Battery Operated Spotlight so far." – Pat W.
"I was very impressed when I asked if the shipping time could be pushed and it was. I was very appreciative of that." – Thomas C.
"Nothing but positive online purchase results." – Jonathan M.
"Your website is easy to use and very informative in explaining the technical aspects of your products... this is one of the main reasons for us placing our order. I have completed extensive research on others who have used Pegasus Lighting (blogs and forums) and am impressed with the positive comments regarding your products and customer service." – Casey S.
"I already have my Microfluorescent T5 Low-Profile Light Fixtures. Amazing service and it is appreciated. Great lights by the way. So far so good." – Joe W.
"I am VERY happy with your service and the Fluorescent Ceiling Mount Travertine Rope Saucer Light Fixture. Installed today, and wife and I are VERY HAPPY with new light and how very bright it is without the yellow cast. Just GREAT so far." – Havern S.
"I take my hat off to a company that cares enough to call on the same day as the negative review was written. I will recommend this company to others....thanks for making things right. I really appreciate it. And I will use your company in the future. Thank you." – Chad M.
"Your website was easy to order from. Thanks!" – Andy C.
"Very satisfied." – Michael H.
"I'm glad that I found Pegasus Lighting!" – Sharon D.
"We were just looking for a couple of art lamps and we were shocked at the prices we were finding online with other companies. We knew we never paid $300 for an art lamp in the past. Anyways, your site had more normal prices. The 14-Inch 30-Watt Incandescent Slimline Picture Light we picked had good reviews....so hopefully they will be fine." – Susan T.
"Good communication-super fast shipping." – Ronald B.
"I purchased 3 Xenon thin under cabinet lights, 2 junction boxes, and 1 linking cable. I am pleased with everything. I completed install on same day they arrived." – Scott C.
"Wow you guys are great!" – Frank D.
"It is great to do business with a local company! Product purchased (Xenon Line Voltage Thin Under Cabinet Task Light) is very nice. Can't wait to install them!" – Marilyn F.
"Very informative and extensive selection. I'm glad you stock my kitchen bulbs (20W G8 Base Xenon Line Voltage Bipin Light Bulbs)!" – Mike D.
"Very nice customer service. Thank you, you guys are the best!!." – Greg B.
"I appreciated the additional information that you provided on your website to help me in deciding which under cabinet lights to purchase." – Rick F.
"I experienced an issue with a product that I bought over a year ago. I contacted customer service and was promptly provided helpful information. Although the manufacturer didn't warranty the product, Pegasus Lighting shipped a replacement at no cost. Awesome customer service!! You have a new loyal customer." – Rick B.
"Thank you for your prompt attention in addressing my defective light fixture. I am very impressed by the service I have received from Pegasus." – Lisa S.
"1st purchase - good phone contact - looking forward to good service and continued purchases. Thanks." – Stan D.
"I have been searching the internet far & wide for easy to (hard)wire & linkable cabinet lighting. I hope the T2 Fluorescent Puck Lights are exactly what I'm looking for. Pegasus Lighting seems to be the only one to offer this light with the options I am looking for." – Ron M.
"The detailed installation instructions and specs are great." – Anonymous
"Excellent links to installation instructions and compare (specifications) tables that make choices so much easier." – Anonymous
"I am very satisfied with Pegasus Lighting in every aspect of my order." – Harvey S.
"Excellent products and pricing. Great web site and layout." – Russ B.
"Customer service is great." – Anna A.
"Customer service was very helpful a few years ago when we were having problems with some undercounter lights. We returned to use your company when we moved to a new house. We are pleased with the promptness in filling and shipping orders. Thank you!" – William R.
"The Xenon Line Voltage Thin Under Cabinet Task Lights are perfect for our new remodeled kitchen! Top quality, and at an unbeatable price! So very glad that I found you on the net!" – Chuck H.
"I installed the Xenon Line Voltage Thin Under Cabinet Task Lights today at my home and liked them so much I plan on ordering more for a summer camp soon!" – Richard C.
"You are awesome Sue! That light fixture got here so fast my showcase is lit up and ready to go for the weekend. I am very pleased and will be happy to provide a review asap. Thanks ever so much for the great customer service." – Sherri A.
"Customer service is excellent. Questions were answered by phone or email in a prompt and thorough manner." – Stephen M.
"I found bulbs (3-Watt 12-Volt Xenon T3-1/4 Wedge Base Low Voltage Light Bulbs) at your site that Home Depot did not carry and a local lighting store told me they would have to order them for me. I decided that if they could order them, so could I." – David A.
"Your online chat rep was exceptionally helpful and knowledgeable." – Nancy M.
"I was impressed with the instant acknowledgment of my order and the emails concerning the status of the order. I received my order very quickly and in excellent condition. Thank you." – Cheryll C.
"Website was easy to navigate and very easy to locate exactly what I needed. The many pictures and abundance of information on each light fixture was very helpful." – Ryan S.
"I got them working!!!! Bless you thank you soooooooo much… You are the best Tech Support in the world!!!!!!!!!!!" – Dustin C.
"Nice product (Aluminum Backlighting Light Box with Rounded Corners) – easy to order." – Brenda F.
"Your service is outstanding. I am very impressed." – Maxine R.
"Your organization does a great job! Good products and good service. Thank you." – Susan C.
"Sales staff good!" – Steve S.
"We've ordered from Pegasus Lighting a few times over the last year and have been happy with the orders each time." – Tracey C.
"Christina was very helpful when I called. Thank you!" – Thomas F.
"On my most recent order on the internet, I made a mistake in ordering T4 type lighting. Not only did Customer Service call but they did Email me which we then corrected. About 15 or 20 years ago I would say that LLBean set the standard for the best Customer Service and return policy. I've changed my mind, you have the best Customer Service. Thank you." – Lou H.
"We bought the 9 ft warm white LED rope lights for over cabinet glow. I was impressed with Sue’s knowledge and helpfulness and positive experience with Pegasus Lighting and quality product. I have recommended Pegasus to our contractor and electrician for these reasons. Thank you for following up, it's a really nice touch that keeps customers coming back." – Aimee P.
"W.O.W.! I filled in the customer survey and within 20 minutes received a call from the V.P. to talk to me about my comments. THAT is impressive. Good to know that Pegasus really cares about their customers. They are now my Go-To retailer for lighting!!" – Victoria de M.
"Nice web site. Good product images and descriptions. Easy to navigate." – Keith W.
"I just wanted to drop you a note and tell you how pleased I am with the Xenon Line Voltage Thin Under Cabinet Task Lights that I bought from you. They are just what I was looking for. I was impressed with how quickly you processed and shipped the order as well." – David L.
“Great Service and shipping. Product (Xenon Line Voltage Thin Under Cabinet Task Light) was packaged great no chance of damage to product. Prices are good compared to other suppliers of similar products. And Pegasus Lighting will be my place to go for all lighting needs. Thanks to all at Pegasus, it's really great to see someone has the customer in mind.” – Douglas J.
“Products are great, shipping is extremely fast, but your customer service is by far the best.” – Lou H.
“Very happy with service.” – Michael H.
“W.O.W.! I filled in the customer survey and within 20 minutes received a call from the V.P. to talk to me about my comments. THAT is impressive. Good to know that Pegasus really cares about their customers. They are now my Go-To retailer for lighting!!” – Victoria D.
“Your pricing is very competitive with other vendors I have researched.” – Linda R.
“You were the easiest site for me to see the products and the options. And you had good prices.” – James D.
“Love the web site. Very helpful. Customer service keep up the good work. Always recommend your web site to other contractors.” – Mike R.
“Your web site is excellent. I appreciate the detailed descriptions of your products and the ease with which I found the items I was looking for. It is much easier to navigate your site than other lighting websites I looked at.” – Marc C.
“Finding what I needed was quick, ordering was easy, shipping was fast and cheap, and I love the corn starch shipping peanuts! You've made it very easy to buy from you - I'm sold on your services.” – Harlan V.
“Exceptional value.” – Darlene H.
“I appreciate your replacement of my broken light fixture. In speaking with your customer service rep (Lori), she told me the fixture had been discontinued but called the manufacturer who had a couple of the same fixtures left. She was able to order and send me a light which I promptly received. She was very helpful and I found your service excellent. It was nice to see a company that stands behind its products and doesn’t give a customer the ‘run around’ when they call.” – Tim B.
“The information on each product was so complete and detailed I did not need to look any further. I have been shopping for under counter lights for 2 weeks. If only I had found your website sooner, I could have saved myself much time and eliminated any confusion about the technical specifications.” – Anonymous
“Thank you for this order for a repair part (for Lighted Square Vanity Mirror). The ballast arrived, works properly and solved the problem. Nice customer service.” – John H.
“Website easy to use.” – Tom M.
“One item failed after a few hours. Pegasus replaced it immediately. Great service.” – Jonathan W.
“Great communication with Customer Service. Fastest ordering, checkout and shipping.” – Alice W.
“Why thank you, Brenda. Gosh, I love your company. Prompt, helpful, good products and pricing. Thank you very much.” – Brian L.
“Looks like you updated your website and it is very professional and easy to navigate throughout.” – Grant T.
“I have always been satisfied with the products and delivery services you offer.” – Lynn M.
“Your website is most informative and very useful. Very easy shopping experience. Thank you.” – Wade B.
“Just built a new house and bought a huge under cabinet xenon lighting ensemble. Saved big $$$ and love it!” – Steve L.
“I have entered a review for Cool White LED Rope Light, PLED-DL-CW which is really great. I am very pleased with this purchase.” – Anonymous
“I am a general contractor specializing in interior remodels and have been using Pegasus Lighting for years. My favorite product is the T4 low profile microfluorescent lights. I use them for under cabinet lighting as their small size allows me to use cabinet light rail as thin as 3/4″. This keeps optimal space between the counter top and the bottom of the cabinets while providing excellent energy efficient lighting. They produce excellent light, cannot be seen by the human eye, are easy to install, can be connected in series, and are affordable as well. I have installed them in my own kitchen and I use them as my first source of lighting when entering the room. Many of my clients are dubious at first about having fluorescents but when I am done they have a more continuous light pattern than puck lights, the ballasts don’t make any noise, and they start instantly. The service at Pegasus has always been outstanding and I feel like they care about me as a customer. Hence I return often. I am hoping in the near future to purchase their fiber optic “Star” ceiling to install in my son’s room. An A+ on my list of professional vendors. You won’t be disappointed.” – Neil C.
“Excellent site, with excellent products at excellent prices!” – Emily D.
“You guys are awesome. Why buy overpriced products in the big box stores when I can support a company like yours, get a better priced product and win Apple gear!” – Dane B.
“Found Pegasus a couple of years ago through Google search and have been using them as my primary lighting source since. They had a great site when I first used it and it keeps getting better all the time. Thanks for continuing to improve both your site and service.” – Chuck V.
“New site is great. Fast navigation and very quick page loads. Good descriptions.” – Chris T.
“I’m very impressed with the new website. You wouldn’t believe how many people see my battery operated LED ceiling light and want to know where to get them. You’re making my holiday shopping easy!” – Mark
“Thank you for not having any Flash on your site. Nothing turns me off a company faster than trying to navigate though Flash nonsense.” – Reva S.
“Your website is hands down the most user-friendly and informative website for lighting that I’ve come across. I especially like your Lighting FAQs, Lighting & Gift Idea section, access to your blog to easily keep up with the latest lighting news, and the Lighting Forum. You really seem to have covered all the bases. Great job!” – Alisa D.
“Love the new site, Pegasus Team! Very organized and I can get to all the areas of the company quite easily. Love the new updates from the blog as well. Keep up the good work.” – Taylor B.
“Descriptions of the products were very detailed. I was able to find all the information that I needed.” – Daren M.
“I was missing a part from something I ordered. Your customer service was VERY fast, and VERY courteous! I will definitely deal with, and recommend your company in the future. Thank You!” – Anonymous
“Your shipping prices are what really won me over. The last company I looked at quoted me $49 for shipping a light very much like the one I’ve purchased from your company (LED Remote Controlled Spotlight). If I like the light I will be purchasing more and will be recommending you to others.” – Laurel F.
“Service was great and shipping fast. Definitely will use again.” – Jack D.
“This is the first time ordering from Pegasus Lighting. So far, the selection seems good, product descriptions are detailed, there are lots of product shots and the cost of shipping seems quite reasonable.” – Eric P.
“You were helpful in our dealing with a lighting malfunction.” – Elizabeth D.
“I have never seen a website like yours before; it was an easy process to find the product and great information about the product (T5 Fluorescent Thin-Inch Under Cabinet Lights w/Outlet). I wish that more online companies had a website like yours. I give Pegasus Lighting ‘2 Thumbs Up’.” – John B.
“Only positive - GREAT website!” – Shannon H.
“Nice site... !” – Reggie F.
“I was very impressed with the customer service I received from Ila, and as a result will use Pegasus Lighting again, as well as recommend it to friends.” – Mike M.
“Thank you for offering a competitive priced fixture (MR16 Halogen Flexible Display Light) that can house a SoLux 50-watt, 12-volt, MR16 lamp! Greatly appreciated, and I will definitely pass along your store site to my photography colleagues.” – Joyce S.
“Just got my order today. It (Electronic Low Voltage 300-Watt Transformer) works great. I am really impressed with the short amount of time it took from the time I ordered to the time it was received. Thanks again.” – Clayton H.
“I have recommended your website many times in the past for the ease of use and one stop shopping.” – John B.
“We recently purchased fluorescent under cabinet lights from Pegasus (Fluorescent T5 Thin & Narrow Light Fixtures). It was easy to find the product we wanted on their website, and customer service helped us determine how many fixtures and what sizes we needed. The prices are good, and shipping was prompt. One fixture was backordered but arrived very soon after the others that were in stock. I would order from them again.” – Sharon E.
“This bulb (5-Watt Halogen G4 Bipin) has been difficult for me to find, but I located it easily on your site. This is my second order. I still can't find these bulbs locally.” – Anonymous
“We received our order and have installed the lighting unit (Fluorescent T5 Thin-Inch Fixture) and it works great! We had a good purchase experience on your website.” – Ken L.
“You guys are awesome. You are the best internet company I have worked with. You have amazing customer service.” – Rick B.
“Customer Service Rep Sue Burawa was extremely helpful and we appreciate her assistance!” – Holly & Donald M.
“Lori, thanks for your quick response and thanks to Pegasus for their excellent customer service. Consumers need more people like you and your company that stand behind their products.” – Ron S.
“I just ordered two sets of (Xenon Low Voltage) Puck lights. They have not yet arrived, but if the installation turns out as planned, I'll send you photos, and order some puck lights for my rosewood china cabinets. I purchased them overseas and the fluorescent lights - converted to 60 hz - are less than adequate. Thanks to Ila for her technical assistance over the phone. She is great!” – R. Gregory D.
“You guys do a very fine job presenting a very good selection of products for cabinet lighting. I am very pleased! Good products like these (Xenon Low Voltage Light Strip) are hard to track down.” – Roger P.
“Thank you, you had everything I was looking for as well as the installation instructions all in one easy to follow window.” – Sara H.
“These lights (Xenon Line Voltage Thin Under Cabinet Task Lights) are beautiful. Exactly what I wanted! The thin profile fits without being seen. The lights shine evenly across my granite top. (No bright spots.) We installed them one inch from the front so we can open and close the cover conveniently. My husband hard wired them and the directions were easy to follow. I've had so many compliments on them from friends who now want to change theirs out. Thank You!” – Joan H.
“Very accurate web site of product and descriptions.” – Laura G.
“Merchandise (Fluorescent Circular Ceiling Fixture) was as described and shipped quickly.” – Michael B.
“Fastest shipping I've encountered for online orders. I ordered lighting 3 different times within a month and received within 3 days. Would order from this website again.” – Marian H.
“I am very pleased to see that you list CRI and lumens for your lighting fixtures.” – Patrick D.
“Excellent services and good prices.” – Anonymous
“Ordered through your website, which was very easy and user friendly.” – Ken R.
“We have been using this product (Microfluorescent T4 Light Fixtures) for 6 years now--ever since we remodeled our kitchen; and we love it...and your wonderful, prompt, personable service. Thanks.” – Marcia B.
“Rec'd my order when I arrived to my office this morning. I was impressed with how well the merchandise was packaged. Everything arrived intact. Thank you so much.” – Linda M.
“I wanted to thank you again for your help. I just put an order in for 4 of your 32" Brushed Steel Xenon under-cabinet task lights, 1 10", a power cord and a 24" linking cable. I also ordered 6 of the KX60FR/E26 and 1 KX180T4CL which you found for me. I will definitely recommend your company when people compliment me on my under-cabinet lights!” – Casey L.
“Product (LED Battery Operated Step Light) delivered quickly, and product works much better than I expected.” – William A.
“One of the better web sites that I've seen.” – Stan P.
“Returns were easy. Prices are great. Shipping is a deal.” – Duane R.
“Your customer service is excellent. There is a woman I've spoken with several times who has been so helpful. I think her name starts with ‘I’? Anyway, she is worth her weight in gold. I love your website because it's so informative. It's the best source of lighting info that I've found. No other companies come close to you in price, customer service and consumer education. Thank-you!” – Esther G.
“Great customer service, fast & efficient!” – Sabrina P.
“Hi, I just bought two of your 32" Xenon under-cabinet lights. I wanted to commend you on your choice of environmentally friendly, compostable packing peanuts! It was a delightful surprise to discover that instead of having to somehow find a place to recycle horrible styrofoam peanuts I had simple corn-starch peanuts which will dissolve in water!! I suggest that you include a prominent note on your web site noting your use of this eco-friendly packaging (and possibly a small note in shipped packages so people know they can just compost them, etc.) Thank you very much for using this packaging!!!” - Casey L.
“Thank you, Ila, for your outstanding customer service. It made a difference in my choice of retailers and the outcome of my project. You are a gem of a woman! Thank you.” – Carrie P.
“Twice I have spoken to representatives within your company and both have been very knowledgeable and helpful. I appreciate their time and help.” – Brent M.
“Very informative web site that made a difficult decision (undercab lighting) so much easier! Thanks!” – Rory V.
“Your website is easy to navigate.” – Paul N.
“Customer service from Pegasus Lighting is exceptional. Thank you for the very prompt response to my email inquiry. I will most certainly purchase from this site in the future!” – Erin W.
“Good under cabinet lights. Hard to find elsewhere. Installs easily.” – John A.
“I ordered early in the day and my shipment was out of the door that same day. Received in a couple of days. Fast shipping and packaging was excellent. Under cabinet lights came in perfect condition and work great!” – Anonymous
"Shopping experience was a fun ordeal; all I wanted came up on display with a description of the item(s)." – Paul D.
“Web site is very easy to navigate. Thank you.” – Gail P.
“Outstanding website and selection of lights. I just placed my first order but I am sure I will be placing future orders and recommending your company in the future.” – Richard P.
“Great work and nice of you to ask!” – Yves M.
“Would recommend to others once product is received and is as stated and is operational. I would also buy again if satisfied with order.” – Mark T.
“It's my first time visiting or buying from Pegasus. It was easy and all of my questions were anticipated and answered. Great job!!!” – Glenn M.
“Great product information especially for someone who does not know much about lighting watts and other technical details.” – Renate R.
“Ila was such a pleasure to work with! She instructed me on what works best with our cabinet setup and explained everything in wonderful detail. Please tell Ila she did an outstanding job and I would highly recommend her and your company to anyone in the future. Thanks again!” – Dustin S.
“Excellent products.” – David G.
“I use the computer to do a lot of my purchases. Your organization is by far the best at keeping a customer informed on the order status.” – Jeff G.
“Customer service rep. made a prompt call back about a technical question I had regarding my lighting.” – Nathan O.
“You're welcome and it's been nice to know Ila Turkovich; she is very helpful.” – Lina L
“Although I had to cancel my order at the last minute due to receiving the wrong lighting spec from my contractor, your staff was so helpful that I will definitely order from you in the future.” – Suzanne S.
“This is my second order with your company. Repeat business speaks for itself. Good quality and excellent service make all the difference!” – Holly K.
“I've already recommended you to several friends. One of them is about to order your LED ruler lights. He and his wife took one look and said they were going no further. A HUGE compliment to you since he has the highest aesthetic standards known to humankind and he NEVER looks at one product without doing extensive research.” – Elen F.
“My first order was very positive. Will be glad (to) respond later as to quality of product after use.” – Cary N.
“Website is outstanding. It is very content heavy and seemed to want to educate me about the products. The online shopping experience was easy and enjoyable.” – Chris P.
“I love your products and the selection and the user-friendly navigation of the site.” – Jeff L.
“Most comprehensive and complete web site I have used in years. All the definitions and details that I needed were there, along with a courteous staff to help me when there were questions. Thank you.” – Dennis V.
“Huge inventory and great pricing all in one website!” – Carrie P.
“You folks run an excellent business and are very easy to deal with. Thank you for your existence. Even though I am returning a few items to you folks as I write this, the return process is as painless as it can be. On that note, I immediately went back to your website to buy more items from PL since your customer service staff is helpful, your selection/associated information is excellent, and your pricing is competitive, too.” – Greg C.
“Really liked your helpful informative easy-to-use website -- especially your menu for finding what I wanted through different ways to get to the same thing.” – Robert H.
“I liked the organization of the web site. It was very easy to find exactly what I was after (led rope light).” – Richard B.
“Excellent shopping experience.” – Carrie P.
“I’m happy with the product selection, the website features, the company policies, and the service.” – Bonnie Q.
“Called customer service with a question and received a quick and friendly response.” – Eugene R.
“First buying experience, looking forward to future purchases. Need to change my bathroom lighting!” – Charles D.
“Really glad I stumbled across your website while searching through ‘Bing’. Thanks.” – Bruce G.
“Christina was extremely helpful and courteous in helping me place this order and to explain how the devices work. She is a credit to your company!” – Rodmond L.
“I received the shipment and installed all ten units (LED In-Wall Louver Night Light with Outlet) and they are fantastic. Really did the trick. I will probably order more when I can find more outlets to put them in!” – Mike F.
“Good people in customer service. Good quality products. Good pictures on website.” – Steve S.
“Thank you, Carol, I printed out the return label and the defective fixture will go out in the morning. Many years ago, Alkco sold under cabinet fluorescent fixtures with a lifetime warrantee. I purchased and installed quite a few. They sent me 2 replacement ballasts and nothing after that. They do not return calls or emails. They are not living up to their promise of replacing the part that is defective and paying the contractor $25 for the replacement. My clients are very happy with the under cabinet T2 fixtures (Fluorescent T2 Thin Under Cabinet Task Lights) that I purchased and installed from Pegasus.” – Rob C.
“Just wanted to let you know how pleased I am with my experiences with your website, customer service and products. I hate to be long-winded, but it's important for me to tell you about my search for under cabinet lighting. Because I'm spending lots of money on a remodel which included gutting the kitchen, I wanted to be sure to choose the best product for the lighting under the new cabinets. After searching at the big box stores and getting no more info than what was written on the lighting display, I tried two local lighting specialty stores. Believe it or not, I was told at one of them by the manager that xenon doesn't have a color temperature. (I decided he had to have been born and raised on a planet with different laws of physics.) No one could really help me at all and seemed totally disinterested in trying to sell me anything. Discouraged, I came home and Googled "under cabinet lighting." Your website is a window on the world of lighting! Oh, my goodness, the articles about lighting, the recommendations, the product descriptions!! I was totally elated, then began to think maybe it was just too good to be true, so I revisited your website a few more times over the next few days. Then.......just to be 100% sure.......I called your toll-free number and talked with a customer service representative. I told her that I wanted WHITE light for the under cabinet lighting: standard fluorescent is too blue, daylight and LED is too green and xenon seems too yellow, so I wanted to be sure to get a color temperature that would be white. I also wanted lighting that would produce as little heat as possible. She recommended the (Fluorescent T5) Thin-Inch (Light Fixtures) with a color temp of 4100K. We talked about my previous experiences for a couple of minutes and I thanked her for being so helpful and we ended the call. After all that, can you believe I was still a little nervous about ordering? A couple of days later, I decided to suck it up and take the plunge. So I measured all the spaces under the cabinets, made my list using your recommendations about installing under each cabinet and filling the under cabinet width and ordered online. The shipment arrived a day early which was a very pleasant surprise. The kitchen is now mostly finished. But the best part of it all is what the under cabinet lighting does for the backsplash! It is AMAZING!! That awesome WHITE light is perfect.......no other word describes it. And after arguing with the electrician about the placement of the fixture at the front of the under cabinet space, not the back, he agreed that the front works best as your website recommends. My experience with Pegasus Associates has been one of the best and easiest of this remodel. Thank you so much! I'm looking forward to having it all done and sending you photos.” – Lea W.
“Just a note to inform you that my return was mailed out on Friday, May 27, and you should receive the package within 7 days. Once again, I apologize for the inconvenience. My client on this job made it a point to be uncooperative in nearly every aspect, i.e., refusing to accept many items associated with completion of the project. Recovery of the cost of these lighting products will put me at almost breaking even on the job. Needless to say, I will not be doing business with him in the future. In the meantime, I appreciate your rapid response and courteous service. It has been a pleasure to do business with you and I will look to your company in the future for any lighting needs that may arise and I will recommend you to anyone that asks for information on lighting products. Pegasus Associates Lighting is the bomb! Thanks again. - Thor L., The Rock Doctor
“Good selection, good prices, and very fast shipping. I'm very happy that I made my first purchase from Pegasus Lighting.” – Ryan O.
"Looked all over locally to find something like what we purchased from you. Didn't even know if they made such a thing (LED In-Wall Night Light). Amazing you had exactly what we had envisioned. Thank you!" – Lynnie E.
"Great site!!" – Cindy M.
"(Pegasus) had exactly what I was looking for (LED Battery Operated Puck Light). The price was excellent and shipment was super quick! They have a vast variety of lighting options. No complaints. Highly recommended!!" – Jeffrey H.
"So much good information. Excellent site." – Alison S.
"Good selection, good prices, and very fast shipping. I'm very happy that I made my first purchase from Pegasus Lighting." – Ryan O.
"I'm very impressed. I've been purchasing new fixtures for my bathroom online. I don't think I'll ever go the retail route again. I get far more information at my finger tips by shopping online." – Beverly H.
"I just ordered and have spent many many hours looking in stores and the web before buying from your company. I found your site very easy to use and most informative. I will be very surprised if the rest of this purchase is not as smooth as the first few steps. I hope to do more shopping here soon." – James L.
"You done good." – Robert M.
“Just wanted to say thanks for the fast service and for the GREAT product. The exhaust fan/light was just installed and looks GREAT. And by the way the PRICE was also GREAT. Thanks again.” – Ross D.
“I have ordered from Pegasus several times and have not been disappointed.” – Benjamin S.
“Ila was very helpful. Look forward to doing more business together.” – Richard S.
“We've dealt with your company for quite a few years and have always been extremely pleased with your products and your service. And we DO recommend your online store to friends and colleagues. Thank you!” – Floyd M.
“Customer service has been great. I bought some things from (another lighting e-commerce site) and I wish I originally bought from you guys. I won't make that mistake next time.” – Scott O.
“I am extremely pleased with the products I purchased on this web site (Fluorescent T2 Lamps). The selection was fantastic and I found exactly what I wanted.” – Linda R.
“Thank you for your service. Great product (Xenon Line Voltage Thin Under Cabinet Task Lights), good price, delivered on time. I have not had that same experience with all online venders. You now have a loyal customer that will recommend you. Thanks.” - Steve F.
“Excellent product selection.” – Jeff F.
“Impressive shipping speed.” – Jim H.
“I can see why you are an A with the BBB! You made my ordering effortless. I ordered the T5 thin and narrow fluorescents and am really pleased with them. Ordered on Thurs. and received my order on Friday. Now that's service! Thanks.” – Cindy R.
“Good shipping price!” – James R.
“Your related articles explaining product use and cautions are first-rate. I bought from you because of your comprehensive approach.” – John A.
“This was a great experience for me. The call to inform me of a backorder and an alternative product was especially appreciated. Shipping was incredibly fast and the product was exactly as described. I installed the transformer yesterday and it works perfectly. Thank you very much.” – Dave H.
“Very pleased with service.” – Carl F.
“The Pegasus website is great if you're interested in technical information about lighting, specifically regarding color temperature and light output. Not only is the website very helpful, but the telephone associates can help you decide about what fixtures would be appropriate choices for your needs. I would definitely order from Pegasus again (and may do so soon!) and would certainly recommend them to friends and family.” – Lea W.
“On the Pegasus web site I was able to evaluate the different types of (under cabinet) lighting available and then make a decision based on what I learned. The order process was clear and easy to follow. I was then informed via email as my order moved thru the system and I received my lights on the exact day I expected them. I was then able to schedule the installation and I am very pleased with the results.” – Dennis T.
“Ila was extremely helpful to me in finding what product was right for my (display) booth setup.” – Christina K.
“We are thrilled with the purchase of the undercabinet lighting (Xenon Line Voltage Thin Under Cabinet Task Lights) and have recommended Pegasus to our friends and neighbors who have stopped by to see the renovations to our kitchen. The lights are so much better/sturdier than what you find in Lowe's or Home Depot and match the stainless steel backsplash perfectly!!! Thank you so much. Will be looking for bathroom lights/fans next.” – Alan K.
“First time customer. Your website layout made purchasing easy.” – Robert M.
“Bought stuff in the past; will buy again.” – Francis W.
“Great little 75W transformers. Good for our business.” – Splash Lights, LLC
“Competitive pricing, geographically near to me so delivery times should be short.” – Ed M.
“I was very satisfied with every aspect of buying from Pegasus.” – James L.
“I found a product I didn't know existed (LED Mini Step Light with Lens). The product was exactly what I wanted. The order and shipping were exact and fast. I am very pleased with the product.” – David R.
“I really liked the new feature that you added to the shopping cart page where it displayed the items that I visited on your website a few weeks ago. It saved me the ‘slight’ hassle of navigating to their pages to add them to my cart. There was a problem with the website in that I could not choose red LED exit signs. I sent an email to your customer service department. Brenda Schuster responded in about 6 minutes with not only an email acknowledging the problem, but with a notice that the problem had been fixed on the website! Excellent job!” – Scott T.
“Pegasus Customer Service has been OUTSTANDING. CS rep on the phone directed me to the correct links on the website, emails were generally answered within hours and Customer service sent me an email proving answers to questions I placed on their feedback page. Easiest return / exchange process. Pegasus assisted me in replacing a fixture that was defective from the manufacturer and exchanging lights because I measured incorrectly when I placed my order. I would refer Pegasus to anyone searching for lighting.” – Toby L.
“Lights (LED Step Light Kit) are really nice, easily installed, and look great.” – Benny B.
“The purchasing experience was great from beginning to end. All parts were delivered in 3 days as ordered. The order, most of all, was correct. I'm happy!” – Lawrence B.
“All around very happy. Was referred to you by Joe P., who placed an order recently.” – Jay K.
“Love the product line!” – Robert D.
“You have what I would consider a pretty complete web site as compared to much of the other web sites out there right now. You have a good resource section that is very helpful, and tech support which I have used a number of times so for me I am satisfied with your web site.” – Brian J.
“Aloha Tom Farin, I have used your products (MR16 Halogen Flexible Display Lights) previously for the kiosk program at the Ala Moana Center when I was contracted by GGP to provide design and merchandising support to the tenants and had great response from the tenants and landlord alike. You do have great products and I will be using them again in future projects.” - Thomas I.
“This was an extremely satisfactory experience. Everything was top notch, and I don't give out praise very often!” – Lane S.
“Pretty darn simple, thanks.” – David I.
"I really liked the previous light I ordered (LED Battery Operated Spotlight)! It works beautifully and so we are adding more to our outdoor environment." – Ann D.
"You had exactly the light I need for jewelry display, however, I needed to call customer service to confirm that the clamp/light would be suitable to attach to a table as well as to the wall as shown. Customer service was very friendly and helpful. It may be helpful to indicate in your description various uses for this light. It was fairly obvious, but always good to be sure. Thanks for your service." – Anonymous
"Everything ordered was exactly as described on the web site (Hera Fluorescent T5 SlimLite XL Light Fixtures). Prices were also very good compared to other similar stores, and items came very quickly! You can't ask for better than that! A very good shopping experience!" – Paul P.
"My only recommendation is that you try to make yourself more visible on the internet. I have been looking online for pendant lights on the internet. You offer competitive prices but didn't show up immediately when I was doing an online search. I was very excited when I found your site because you had SO many options and options that really met my criteria. Your prices appear to be more competitive than some of the Boston area lighting stores that I have looked at. If you want mini pendant lights, Home Depot and Lowes stores really don't have any decent options." – Brooke A.
"I just wanted to thank you for the very efficient way my recent order was handled! From start to finish it was a very pleasant experience. Your website explained the products I was reviewing very well (Electronic Low Voltage Transformers) and provided sufficient technical specs to help me make a decision. Your order process was easy and the post-order tracking was the best I have ever experienced. Finally the product arrived very quickly! I don't order a lot of lighting products, but the next time I have that need you will hear from me again as a satisfied returned customer." – Bob H.
"Your web site is great - lots of useful information. Would like to see greater flexibility in package content. For example, I purchased T5 fluorescent fixtures (Microfluorescent T5 Low-Profile Light Fixtures) and wanted 'warm' lights instead of the included 'cool' lights - was told that swap could not happen. It would also be nice if the power cords were optional - I ordered six fixtures but only needed two power cords (the remaining connections were fixture to fixture connections). Overall just a great on-line buying experience." – Jim W.
"Website is very clear and informative." – Stephen W.
"(Pegasus Lighting) had the hard-to-find products I needed. No hassle, prompt return credit on items not suited for my needs. I was lucky to find them on the www." – Eugene M.
"Very impressed with item description and technical information. I was just browsing to see what was available and found enough information to enable me to buy what I wanted." – George F.
"Very detailed and prompt email communications; order was accurately filled; quick delivery and good packaging (penetration of the box at one end but fixture was undamaged). An excellent online shopping experience." – David D.
"We appreciate your quick response to a defective product and quick replacement. Thank you." – Al S.
"This merchant goes above and beyond in offering product information and guidance. The selection of goods is sometimes a bit ‘shallow,’ but I think you could also say that it has been hand-selected. For example, the under-cabinet Xenon lights I received came in two varieties (low-voltage and line-voltage) from one manufacturer. But within those varieties the merchant has a full selection of finishes, lengths, and accessories, well-organized and easy to configure. They also have a sizing guide to make it easy to order the right length the first time. And the fixtures themselves are astonishingly well built. Having spent weeks looking at other shopping sites where this particular type of item was stocked in hit-or-miss, we-don't-care fashion, Pegasus was a breath of fresh air. The items I ordered arrived from the warehouse well-organized and well-packed. I recommend this merchant unreservedly and will also give URL information to my contractor so he can refer his customers to Pegasus." – Matthew M.
"Thank you! I will be mentioning your company and level of customer service to any of my friends who need lighting. Thanks again." – Kevin V.
"I love this lighting product so much that I have to order another (set of 3 LED Battery Operated Night Lights)! Great for lighting a dark stairwell at night!" – A. E. M.
"I just ordered under cabinet lighting. I kept returning and returning to your store after checking other places on the net. I really like your lay out and the information you give on your products is outstanding. Now I will just wait for my order and we will go from there, but I have a feeling I am going to be very pleased." – Caryl W.
"When I realized I was one fixture short on my project (my fault, miscounted), your handling of my previous order made me feel confident to turn to you for the missing item." – Matthew M.
"Products as described (Microfluorescent T4 Grounded Lights). Quick shipping. Great service! Thanks." – Rebecca M.
"Excellent WEB and packaging." – Dongjin P.
"I appreciated the way the mini-pendant lighting was organized—made it very easy to present choices to my spouse and to complete my order." – Matthew M.
"Thank you! Yours is the first business (of many I explored) that had products like the under cabinet lighting I ordered: all in one place, logically organized, and grouped with accessories. This is a huge benefit for online shopping, and I appreciated it." – Matthew M.
"Pegasus not only has one of the better web-sites, they have a customer service department to match! We just remodeled our kitchen and added the LED retrofit down lighting (3500K). We put in new 6" cans but still used these bulbs. This lighting makes all the difference. Not only was I able to save on electricity, I reduced the amount of heat generated by my old bulbs-what a difference! Glad I found a company like Pegasus. Dian from Florida!" – Dian F.
"Seems like a very reasonable price (Hera Fluorescent T5 SlimLite XL Fixture). Web site is very good." – Paul P.
"I have already had lots of comments about our 10 (soon to be 14) great step lights (LED Step Light Kit) - and on that great on-line company that has been so helpful! I hope I can drum up some business for you! Not only do our steps look really cool, they are a ton safer!" – Linda F.
"The two times I have ordered have been a great experience." – Lorna H.
"I just wanted to let you know that I have changed out my original kitchen can lights with LR6 LED lights that I purchased from your company. I really love the light that they give off and am pleased that I made the change. I've not had them in long enough to see the impact to my electric bill, but I'm sure I will, especially during the hot summer months here in AZ." – Karen C.
"A great company to do business with. They notified me each step of the way with my order. The package arrived two days earlier than promised. AAA rating." – Anonymous
"Good lighting products. Well designed web." – Junghee P.
"Well laid out site. Easy to find what I was looking for, good selection, competitive prices." – Rick M.
"A little over a year ago my husband and I purchased a home built in 1999--that had basic options but very little upgrades. He and I both saw potential, but he was more willing than I to spend a little bit of money making improvements. Since he works for the landscape division of a major luxury home builder, he saw many possibilities that captured his attention. One of these ideas was to remove the existing countertops and replace with granite, add a tile back splash and under cabinet lighting. He researched various lighting companies and decided to order from Pegasus. He then obtained the name of an electrician and hired him to wire and install the lights--which was no easy task since the home is not a new build and it took a bit of finesse to reach all the areas we wanted lit. All said and done, the lighting is a dramatic improvement! I now have a well-lit counter surface to work on which also highlights the granite and tile beautifully. The lights have a main on-off switch but also a rocker switch on each one that alternates between bright and subdued. The xenon produces a lovely quality of light. I would highly recommend this company. Their products are of high quality and shipment was timely with no problems whatsoever. I know you will be as satisfied as we are." – Lisanne C.
"I ordered the under cabinet 12" thin light fixture because I broke the lens cover on an existing 12" light fixture and was unable to find a cover in any of the local stores. Your description of the size of the light was great, so I ordered the new fixture, hoping to be able to just use the new lens cover from the new light on my existing fixture and also the new lamp. It was the exact size I needed and was delivered in just 2 days. Excellent service. I will save the fixture, in case something goes wrong with the existing one. Would be a plus if lens covers could be purchased alone. Thanks again." – Joan S.
"Good looking shopping cart; well done." – Joseph P.
"$4.99 shipping is why I bought as well as competitive prices." – Joe P.
"Extremely fast shipping." – Richard G.
"Keep up the great work." – Kyle F.
"Love doing business with you!" – Dian F.
"A pleasant surprise to deal with a company that understands what customer service is all about. My last dealings with a lighting supplier, not to be mentioned, was the most frustrating I have ever experienced with any supplier. One month of numerous e-mails, phone calls, excuses, I finally canceled the order. Pegasus was the other end of the spectrum, really professional in every aspect. One glitch, a part number on one part was transposed, but the correct part was expedited immediately. Thank you all. I will and have been recommending your company to all that are looking for a lighting supplier. Best regards." – John M.
"You had helpful info on lights recommended for various spaces (under counter) that I hadn't seen anywhere else - good pricing, too." – Donald C.
"Website is well constructed and easily navigated. Informative and helpful." – John K.
"Thanks to online assistance from Sue Burawa to help find out from the manufacturer that the socket set meets my electrician's request for a ceramic material." – Patricia W.
"Sue from technical support was extremely helpful and very patient. I will be ordering again. Thank you." – Garrett L.
"This is my first order. I like your web site so far." – Paul D.
"Great products, great people." – William M.
"This is the way business should be done." – Gary L.
"We have been looking all over for the light kits for pendant lighting with at least 8' cords - I am so happy that I found them on your site!" – Patricia G.
"I am happy with the time needed to get my last order delivered. It was about a week from the online order til I received the frames. I'm happy with the results of my work, with your lighted frames. Thanks !" – Milton Z.
"Best prices, quality, service and selection." – David I.
"Lots of useful information on your site; easy to navigate. Looking forward to receiving the order!" – Anthony V.
"I searched for days for a guide to selecting and installing under cabinet recessed lighting. Your website was the only one that I found with very good information! Thanks!" – Sallie T.
"Some of my light bulbs were broken in shipment. It was handled quickly and professionally with new ones shipped right away. I recommend Pegasus." – Joseph K.
"Prompt tracking and delivery" – Arthur G.
"Very informative website." – Kenny M.
"I was really happy to see that I could find what I was looking for! Your sidebar with ‘types’ of lights truly helped me locate the product in no time at all." – Lunell C.
"Thank you for all your help, I will definitely look to Pegasus first for our lighting needs. By the way, everyone in your company was super helpful and knowledgeable about the products and every time I called, they all knew who I was and everyone was familiar with my account. I spoke with Sue, Lori and Carol; they worked with us for payment and shipped overnight to help meet our deadline. Please let management know that as a purchasing agent, I deal with many people unwilling to go the extra mile, and that is not the case with Pegasus, you all go above and beyond and it is greatly appreciated! Thanks again and have a happy and safe New Year. Thank you." – Kacie H.
"The worksheet submission process for Xenon Puck Lights was very good. Ila's response was instantaneous and very helpful. Design services were great." – Duane D.
"Great selection of lighting and very reasonable" – Sharon C.
"I am just a single customer, but I could not happier with your response and speed of delivery." – Don L.
"Excellent selection of lighting products. Will definitely buy from you again. Great prices." – Sharon C.
"Thank you so much. I appreciate all your good service and products." – Deacon H.
"We love our fluorescent lights! We made a wall-washer light tray and the microfluorescents (Microfluorescent T5 Grounded Light Fixtures) perfectly bathe the upper wall for a wonderful effect."
"Thanks for your help finding these (MR16 Halogen Telescoping Display Light) so quickly!" – Michael J.
"Ila helped me on the phone with some questions I had and was terrific. She was able to answer my questions completely and that made me confident to order the products." – Howard L.
"Customer service was great in handling my ‘special circumstance’. Thanks." – Anonymous
"Easy to use site with good product coverage. We have used you guys before. Thanks, and Merry Christmas." – Bob H.
"Just wanted to tell you that this is by far the finest online shop I've seen. Good products, full selection, and fine explanations. Some very fine thinking and doing went into this. Thanks." – Walter B.
"Looking forward to receiving the merchandise. Thanks for your phone-in customer support." – Herb W.
"Pendant (Mercure Glass Shade with Line Voltage Canopy and Cord) purchase was really easy!" – Catherine P.
"I am pleased to find a great variety of products. If all goes well with this first purchase, I plan to purchase more in the future." – Anna N.
"The slim under cabinet light (Fluorescent T5 Thin-Inch Under Cabinet Lights w/Outlet) is really well styled. And, attractive as well. Very pleased. It was better than I expected!" – Robert R.
"Thank you very much for the quick response to my last order." – Martin O.
"Nice descriptions of bulbs." – William B.
"I chose your company from which to order my lights because it gave the most comprehensive information regarding your products. You need that when you are purchasing by the printed word versus speaking with someone in a store. Online companies forget that." – Christina P.
"Thank you so much for your prompt service!" – Andree B.
"My under cabinet light is great (LED Under Cabinet Task Light with 28 LEDs). Lots of communication from Pegasus. I will be ordering more from them." – Tom W.
"Thank you for the prompt response. You have great customer service!!!!" – Michael C.
"These (LED In-Wall Scoop Night Lights) are perfect for our new home. I love the LED bulbs - they emit perfect lighting and without the heat like the xenon bulbs." – Marion P.
"The product information, along with the installation and selection tips offered on this company's web site, are outstanding." – Telford W.
"I love the lighted frames (Crystal Clear Backlighting Light Boxes) that I am buying from you. They serve my purpose well." – Milton Z.
"Excellent product and site! Very easy to use and order!" – Michael D.
"Great customer service. It is wonderful to speak to a real person, who actually knows the products being sold. I will buy and refer friends just for this reason." – Wendolyn W.
"Good technical specs and other installation information available online. I am a repeat customer." – Fred H.
"I am very satisfied with your company." – Ralph J.
"Great products and info!" – Steve M.
"I am thrilled to have found your store. You had exactly what I was looking for (Microfluorescent Adjustable T4 Grounded Light Fixtures). No other merchant came close and I very much appreciate your incredibly wide selection." – Robert M.
"Thank you for the explanation of terms and information on installation. It was very helpful." – Gary K.
"Pegasus has an incredibly useful and comprehensive website which has given me great confidence during two transactions. In the most recent purchase especially, I was greatly helped by a customer service rep (I.Turkovich) who communicated very well via email with me - answering my questions about troubleshooting something, guiding me to a cost-effective solution and easing my concern about installation by pointing me to particular web pages that had very useful images for the step by step process of installing replacement bulbs in the Microfluorescent fixtures. They even managed to throw in 4 little clips (I think for free) since I mentioned I misplaced my originals and this resulted in some special packaging that they seemed to do just to accommodate my order. Just a fantastic company in all respects!" – Nhan N.
"My compliments on your web site. When I was researching under cabinets lighting options a few months ago, I came across your site and was impressed by the amount of useful, practical, and easily understood information I found there. That is why I came back to purchase today. Your web ordering process was also great. Thank you... keep up the good service." – Telford W.
"Excellent service, would absolutely shop at PL (Pegasus Lighting) again." – Machiko L.
"I think your site is simple and straightforward and functions well." – Steven S.
"Fluorescent T5 Swivel Stick Light Fixtures are what I've been searching for the last ten years and I am glad to have finally found it at Pegasus Associates Lighting! This light is best used for any home theater room. It should be placed behind either CRT direct view or rear projection TVs. Factory light bulb 4,100K should be upgraded to F6T5/D (6-watt Day Light 6,500K T-5 G5 Base) for best view enhancement. HIGHLY RECOMMENDED!" – Critical Audio/Videophiles
"I was very pleased to find what appears to be high quality lighting products on your site. I look forward to receiving my husband's gift, and if all goes well, I will be ordering more from you for Christmas. Thank you for having an site that is clear and easy to use, with more than ample information on your products." – Amy H.
"Fantastic customer service!! One light (Microfluorescent T5 Grounded Light Fixtures) was missing a mounting clip (NOT Pegasus fault) and their customer service rep shipped the replacement part out to me overnight - I really needed it! " – Steven S.
"I am thrilled to have found your store. You had exactly what I was looking for. No other merchant came close and I very much appreciate your incredibly wide selection." – Robert M.
"In my limited experience Pegasus is the best internet lighting site. Most complete information I have seen, including what you must have with a given item for it to function properly as well as what you can't have with the item (such as a dimmer on the undimmable). This is my second purchase from Pegasus and I have and will recommend it to others. Absolutely no complaints so far, but will see how this much larger order goes. Your web site is great for consumers of any level of expertise in purchasing and installing lighting and I would guess that professionals get all the information they need as well." – Parry H.
"I'd like to thank Ila at extension 104 for her assistance with this order - she was VERY helpful and answered all of my questions in a professional and courteous manner. Thanks Ila!" – James H.
"This web site made the ordering process very easy to understand and nonthreatening. Directions were clear and easy for someone, who does not frequently use the internet to purchase items." – Diane S.
"Your web site was very responsive; let me find the fixture I was looking for. Buying one to test it out, if it works as I anticipate, will get more." – George W.
"Thank you for all the helpful information." – David G.
"Your representative, Ila Turkovich, was very helpful on my first order." – Milt Z.
"I received, on 10/23, the order I placed earlier in the week. The order was complete and arrived as promised. The UPS tracking was helpful. I love the mini fluorescents (Microfluorescent Twin Adjustable T5HO Grounded Lights) as they did exactly what I had them intended for." – Stan Z.
"Just wanted to share with you the results of the undercabinet lights that I ordered from you (Xenon Line Voltage Hardwire Thin Under Cabinet Task Lights). We absolutely love them and they've made a huge improvement to our kitchen. I was worried that the light would be a bright, unwelcoming color, but they put off a beautiful, warm glow. We placed them towards the front of the cabinet for task lighting and I'm very happy with that choice as well (it still reflects on the backsplash area but shines more on the actual area of the counter you're working on). Thanks again for your informative website and top-notch customer service." – Chloe & Co.
"Good work. I like your site so far and hope to do future business." – Darren A.
"I shop on-line for everything and your lighting products, value, service and especially your people are the best I have ever seen in my 70 years." – Tom S.
"Lori in Customer Service was very helpful when I had the problem with American Express." – Charles M.
"Just letting you know that I think you have a great company - products are good, website is a wealth of information, shipping is quick. Thanks!" – Marina B.
"I found this item (halogen bipin light bulb) at 4 sites but wouldn't buy until I found your site with a fair shipping price. Thanks." – Charles W.
"Lights arrived as ordered, in perfect condition. This will not be my last order!" – Laurence C.
"Great installation instructions on the website with descriptions of what materials I'll need and how to incorporate them in the design. Convinced me to tackle the project when I was unsure whether I wanted to do it or not. Thanks." – Phillips S.
"My husband is the president of a large architecture firm here in ABQ, so I hardly ever get to make lighting decisions. Your site is helpful in helping me become more informed about distinctions between different kinds of lighting." – Susan B.
"1st time buyer. I'm very impressed. Great follow-up emails after my order was placed. Fast service - I ordered late on Monday and had the products in-hand in Wisconsin on Wednesday morning. I'd definitely recommend you to others." – John V.
"I have to say that your site was easy to navigate and I found what I was looking for with no trouble. A whole lot easier than searching through the maze of stuff at the local building supply store." – Roger F.
"The sales staff was extremely professional, very knowledgeable, courteous and pleasant to work with. She answered my questions and put me at ease. When the product arrives, I will test on our display and if the light provides ample wash and is easier to attach to the display, we will place a larger order. We will also pass along the contact information to others. Thanks so much." – Anonymous
"I have had very good service from your company since starting to use it in the last couple of years." – Bobby F.
"Your web site is one of the best and I buy almost everything online." – Carl S.
"Very user-friendly!" – Ron M.
"Ila was the best!!!" – Andrew B.
"Perfect transaction. Would not hesitate to do business with Pegasus again." – Alfred B.
"I like the fact that you go out of your way to see that a real human answers the phone." – Beverly W.
"You have a great site!" – John W.
"I am an electrical contractor and love your products especially the xenon undercabinet lights." – Robert C.
"Very good website. Easy for non-electrician to use." – Nancy M.
"Good selection, reasonable pricing, good service." – Steve M.
"Pegasus--you have the BEST website--most informative lighting site on the www. Thank you!" – Trish G.
"I've been looking at lighting web sites in anticipation of a kitchen renovation and Pegasus is the best by far. As a layman, I can actually get enough information from the site to grasp the basic concepts behind the designs and what is required for a successful installation. Even though I won't be doing the work myself I appreciate being given the full information. Your site allows the visitor to access the level of information appropriate to their needs. The order I submitted is for a sample of LED lighting with the intention of using them in my renovation. I certainly plan to check Pegasus first when trying to fill other lighting needs, such as tracks and in-cabinet lighting." – Parry H.
"Thank you SO SO much for shipping so quickly (ordered 9/8; received 9/10). My old fixture died, and that corner in the kitchen (where I do prep) is very dark. You made my day ! ! ! ! ! ! !" – Karen B.
"Found your website to be very helpful and convenient to use." – Bradley C.
"Good selection, good prices." – Victor B.
"We've ordered from your company several times over the last few years and have been totally satisfied with the products received." – Belinda Y.
"Great web site - very fast, very clean and works well. My shipment arrived one day EARLY! Nicely done. I don't rate web sites very highly often, but your site is one of the better ones I've used. Lots of information and the shopping cart experience is very, very good. Gives one several chances to check and correct order info." – Ken D.
"I would like to thank Ila for all of the assistance provided during the design process of our xenon light strip project." – Jeff M.
"Tech support was helpful when calling. It was nice to talk with a real person (Ila)." – Mike S.
"Easy site to use. Thank you." – Paul P.
"Great Company - thanks for carrying a lot of good products and being easy to work with." – Roy B.
"Thank you for the detailed pictures of the fixture and accessories." – Sally G.
"We were pleased to find you online. You carry some products we are unable to find locally.... Great service at a reasonable price. Thanks..." – Kim C.
"Fast shipping, great e-mail info on the status of my order." – Anonymous
"This is my first time ordering from Pegasus so I don't have much to comment on. So far my experience has been very positive and I am very likely to purchase from you again." – Chris F.
"I have been an electrical contractor for over 20 years. Prices and ease of order was great. I will order more products." – James C.
"Love the website - very easy to shop." – Maritza M.
"I have bought products from you guys before they worked out great so I'm back. I'll continue buying from you guys from now on. Thanks for great service." – Paul H.
"I am a first time purchaser and will be back. What a pleasure to receive my order in less time than quoted. Ordered on a Monday morning and received on a Wednesday afternoon. Kudos to your packaging and website. I am completely remodeling my home and wish I would have know about this website a year ago. Thanks again and keep up the good work." – Carol C.
"Very good web site and very respectable products and prices." – Andrew A.
"Please let Tom Farin know that Ila was awesome to work with." – Russell M.
"This item (LED Dome Night Light w/Photocell) was a recent ‘gift with purchase’ from you. I have been buying an incandescent version from my local Ace Hardware but discontinued because of their short lifespan. Yours is the better product." – Mel B.
"Ila was a great help in this application (Microfluorescent T4 Fixtures). Thanks." – Russell H.
"We would like to receive a catalog from you guys. We think that your products are awesome." – Carlos R.
"My first experience on your web site was very satisfactory, easy to navigate and order, and better than other electrical sales outlets I've used. Will likely use again for lighting needs." – Charles V.
"Thank you for getting the lights to us so quickly!" – Chuck R.
"Website is very good and easy to navigate." – Edward M.
"The feed-back and resources you guys have on your site is worth a lot to me, and I'm sure I'll be making orders with you guys in the coming weeks." – Eric L.
"I was referred to your site by a friend in the interior design world. Sadly, I had to return the products, they were too large for the space, but your return policy and procedures were very easy and friendly to follow and I really appreciate how nicely everything was handled. Would definitely refer and use again. Here's to the next time..." – Margaret M.
"I was in and out of this site in five minutes. I like that!!" – Amanda H.
"I've been doing business with you for 3 years. YOU are THE BEST! Your policies are always fair! When dealing with your staff by phone, or ordering online . . . , You maintain your reputation of a Trusted Company! Keep up the Great Work Ethic!" – Sue S.
"GOOD ELECTRICAL INFORMATION." – Sandra B.
"Thanks, Tom. Let me first say that I cannot but be very impressed with the thoroughness that you have demonstrated in sorting this out. I must say I thought you were going to ignore me when I did not get a response to my earlier email. I was clearly very mistaken. The information you provided is very useful as I now know if there is a problem with the (voltage) converter I have bought, then I can use the light without it. It certainly does a wonderful job now I have set it up. (Used to light a 2 foot bronze sculpture which has hues of red and green in it – bought in St Augustine, FL.) I will be sure to recommend your company to my colleagues here and around the world when requiring specialist lighting." – Chris N.
"I like the (Los Vegas) convention center guidelines- helped out a lot" – Eve M.
"I luv your small T4s and T5s......they light my stained glass in my home brilliantly." – Mike G.
"Good service so far, and timely deliveries. Thank you!" – Peter B.
"I just wanted to thank Brenda for helping me over the phone with this order! Thanks again." – Karen L.
"Ila from technical customer service was extremely helpful in advice about this order (Microfluorescent Fixtures). Please notify her supervisor." – Robert C.
"One of the fixtures in my order had a broken fluorescent light (bulb) when received. I contacted Customer Service and a replacement was sent out immediately without any hassles. Great job!" – Roger G.
"You have the best customer service I have seen. Thank you for your help with my order. Looking forward to doing business in the future. Once again, thanks." – Brian S.
"Awesome service. They (LED Under Cabinet Task Lights w/28 LEDs) came yesterday. I opened one tonight and had to try one in the kitchen where I am going to put all three. I think these are going to work well!!! I bought them for the led, design, and 3 way control. I found nothing else on-line, Lowes or Home Depot to compare." – Cathy C.
"We are doing a complete renovation as well as an addition. I stumbled over your site when looking for recessed LED lighting for the children's hallways and stairwells. Looking at your prices, I will probably be ordering most of the remaining lights through your company." – Eric G.
"It's my first ‘test’ order. If the lighting fits my needs I'll buy lots more for my tradeshows." – Harvey S.
"Thanks for the prompt processing of the return and the response. I will definitely order from Pegasus again." – John C.
"Appreciate your e-mail and Ila has been a great contact. She is on top of all my orders and has always been helpful in answering all my questions." – Hasim K.
"Very well made site. A lot of clear and detailed information. The best I found after a long search." – Michaela L.
"Great experience. I called and they answered all my questions. Placed my order on line and asked that they drop ship to the trade show location I was at. Arrived on time, in one piece and exactly what I needed." – Ann N.
"Excellent seller. As an electrician, (Pegasus is) my #1 choice for lighting fixtures and dimmers. Keep up the good work." – Jose R.
"Great info on products and how to choose the right stuff that I needed." – Scott C.
"Great site. Very easy to navigate. I'll be back. Thanks." – Gary I.
"Thank you for the 10th Anniversary Free Gift and congratulations to Pegasus Associates Lighting on your 10 year internet anniversary! That is a great milestone to reach. HT Mart went online in 2005, so we are looking forward to celebrating our 5 year anniversary next year. Wishing you, Tom, and everyone at Pegasus Associates Lighting continued success!" – Robert S.
"Thank you for including educational material such as FAQs on your website." – Seward H.
"This e-shopping experience was a pleasure; shipping cost is extremely reasonable." – David C.
"I would buy from them again." – Michael H.
"I just found you guys and even though it's mostly landscape lighting we use--primarily low voltage up lighting..I love you guys and will do business again..thanks for running such a strong company..cheers.." – Matt P.
"As always, thanks for such a great service, not to mention the informative, easy to use webpage. Thanks." – Erick R.
“I searched a lot of lighting companies online and I chose yours for the best all around value. I'm an oil painter and will be using the clamp on lighting (MR16 Halogen Flexible Display Light, PAL-305) I purchased to light my artwork display. Thank you.” – Julian H.
"I thought that your customer personnel were very knowledgeable and helped me very courteously."
"Thank you so much. I am impressed with your service on my previous order and your quick response on this issue. I will be back making other purchases as I need other lighting. I will also tell friends about your site." – Rich L.
"Easy hassle free shopping." – Gary C.
"I ordered xenon under cabinet lighting and thought I may see them in 7 - 10 days. I had them in 3 days with no damage, packaged very well. I will absolutely recommend Pegasus and will be purchasing more lighting. Descriptions of the products were very informative and clear." – Rich L.
"Site is very functional, other than line-drawing details for specification purposes, site is very good." – Frank B.
"I am very pleased with my purchase (LED Battery Operated Step Light). It performs with excellence, shipping was as promised." – Richard W.
"One of my lights didn't work, and your customer service rep was very friendly and helpful. She sent a replacement out ASAP. I will definitely purchase from you again." – Karen M.
"Really great, informational site." – Carol R.
"Very good customer service, including accounting dept. Thank you." – Aris V.
"Again, thank you for offering a very competitive price on popular products (Halogen Bipin Light Bulbs) and shipping." – Cary N.
"Thanks for replying. I actually found the answer on your website yesterday and ordered my fixtures. Amazingly they came today. I appreciate the concern you have for your customers. It's hard to find today." – Robert D.
"Web site design is great and easy to use." – David S.
"I contacted one other online firm about our tradeshow lighting need. Ila was responsive and helpful. The other firm was not, so Pegasus is getting our order. Thank you." Warren L.
"Ila at ext.104 assisted me with placing this order (Xenon Low Voltage Light Strip). I found her to be extremely knowledgeable and helpful. It made working with your company and website pleasurable and I would not hesitate to use you again or recommend your company. Thank you." – Christine M.
"Online chat with Sue B. today was excellent. She was very knowledgeable and based on her info, I was able to make my decision on my purchase." – Joanne F.
"I was pretty satisfied with the purchase and website." – Anna R.
"Your website is set up in an amazingly user-friendly way. It has really been a pleasure compiling this purchase, and I hope that I have occasion to buy more lighting from you." – Amy K.
"Works great in Firefox for what I needed to do!" – Peter D.
"Very good website. Easy to navigate and to get everything together." – Wolfgang M.
"Thanks again! I'm a return customer and appreciated the additional 10% discount." – Pete A.
"This is my second order in less than a month. I got your site from a DIY web site. I researched your prices and they were the best! I'm now buying bath fans for 1/2 of what I can buy them for at my local hardware store." – Lisa G.
"You are very good." – Robert V.
"On Dec. 11 I reported a problem I was having with some light fixtures (recessed downlights) I had purchased under your invoice number 9310. The problem concerned very short bulb life. I was helped by your representative, Ila, who suggested my problem might be a result of faulty wiring in the circuit into which I installed the light fixtures. I just wanted to get back to you with the results of Ila's suggestion. I inspected the circuit and found two potential problems. I fixed these problems and, in the two months since, have not had another burned out bulb. I now consider the problem resolved. I would especially like to thank Ila for sticking to her guns and insisting upon the likelihood of a wiring problem despite my misgivings. The two problems I found had the potential to cause serious damage to my home and possibly a fire. Had she not made her suggestion I likely wouldn't have found these problems. Thank you for your assistance in the resolution of this problem." – Tedd H.
"Very comprehensive site--in fact, the only one where I was able to find the product I wanted and knew existed. It's great for DIYers like me that you include installation instructions for each product on your site." – Chad H.
"Overall excellent website...good communications with your staff and so far your supply chain management is outstanding right on par with other world class suppliers. Bravo Zulu good job!" – Charles F.
"Sales rep was very friendly and helpful." – Greg B.
"Excellent customer service! After placing an order on line, I discovered I had made a mistake. A call to customer service had the correction made in a matter of seconds! The service rep accessed the order immediately and made the correction instantly. Very, very good work!" – David F.
"Great website. Excellent products." – Timothy L.
"Thank you for offering a reasonably-priced alternative to halogen!" – Paul C.
"Thanks guys. This is a great site. It is the first place I've found a good explanation of what the difference is between a low voltage electronic transformer and a magnetic transformer." – Jonathan C.
"Response to e-mails excellent. Live chats very good." – Bob T.
"I wish more sites were like yours. It is easy to navigate and provided great information for those of us that aren't lighting experts! I had to call customer service a couple of times and I actually got through and spoke with two very helpful people that provided insightful answers to help me make my decisions on what to order. In this day and age, it pays to have people like that around. It is hard for me to do business with people that don't know what they are talking about or representing. Thank you for breaking that mold!" – Nancy W.
" . . . your web site is one of the easiest and most complete I have used! (congrats!)." – Cathie S.
"I have been ordering a variety of bulbs from Pegasus for several years -- much cheaper and better quality than places like Home Depot. Also, variety is great. Would use them again for sure." – Mark R.
"Communications through the selection and purchase process were a strong point. Your technical knowledge was of great help when estimating the capability of my current system. and then selecting the right product. Your system and your staff were efficient, accurate and customer friendly." – Dan D.
"I shipped my booth contents to a trade show only to have my boxes hung up in the UPS system due to weather. I needed (display) lighting sent to San Diego quickly. I phoned your order line and your customer service person was wonderful - she assured me that you could get my order out same day sent UPS 3-day. And your company delivered!!! You are all great and I wasn't in a dark booth. Thank you!!! I will be recommending you company." – Cindy of Foxglove Fiberarts Supply
"By the way, you have an excellent site, and great looking designs." – Mark W.
"I am very pleased with the ease of placing orders with your website and have received my first order faster than I expected. I am placing a second order and look forward to doing more business with you in the near future. Thank you!" – Thomas L.
"My computer was down so I called and the order was taken without any problems. I received the order quicker than expected. I will be ordering more of the same lights in the near future. Keep up the good customer service; today, that's what counts!" – John M.
"Everything was great so far and I compared prices and info across several different websites. Just looking forward to receiving my lights." – Gary R.
"You guys are terrific! I had filled out the customer survey immediately after placing my order so I was not able to include the fact that Lori called me, within 3-4 minutes of my submission, telling me that the lights I spec'd would not pass at my intended venue. She then made a suggestion for a replacement and made the corrections to my order. She was wonderful!!! Also, I am extremely impressed that this order is already filled. My complements to everyone who made this happen so quickly. I will definitely use Pegasus again. Thank you." – David S.
"Your customer service was outstanding! Not common in today's market. The question response time from the online ‘team’ was quick and clear. Also, the return policy was very fair. Thanks." – Seth M.
"Excellent website, one of the best I've seen. Your products were recommended by my designer so I await my first order! – Rachel O.
"Your site is very intelligent, informative, and easy to navigate. The products look great (Fluorescent T5 Thin-Inch Fixtures) and I eagerly await mine." – Rachel O.
"Ordered. Received. Installed. No problem. (Microfluorescent T4 Light Fixture)" – James M.
"Very informative and easy to use web site." – Tom L.
"I love the fact that I can see many images of your products." – Margarita F.
"Your return policy was what sold us on your site. We will not order from a company that does not allow returns, or automatically charges a hefty restocking fee even if the products are returned in original packing, etc. We are very happy with the lenses - they look great." – Gwen G.
"I look forward to receiving my order and hope to do business again." – John V.
"Superior in every way." – Edwin B.
"Great job....the whole thing was a breeze...hassle free...I needed a special light bulb. I could not find it locally. thanks to you I could see again....thank you."
"Web site easy to use." – Frank S.
“Hey Lori, I wanted to let you know the (xenon) festoon light bulbs you exchanged for The Paula Deen Retail Store are exactly the ones we needed. And I wanted to thank you so much for your help with switching them out. Also, I would like to thank you on a personal note, because I am reminded what a rare & unique pleasure I have getting to work for Paula (Deen), when I talk to as big a fan of hers, as you. . . . As a small thank you, I got her to sign a cookbook for you. (She really is an incredible lady!) I hope you enjoy it. Again thank you for your hard work and support.” — Adam N., Paula Deen Enterprises
“I finally had the time to install the first set (of Microfluorescent T5 Low-Profile Light Fixtures) in a safe. I'm happy as a clam at high tide. This order will do the next two safes.” — Mel B.
“Easy to select and place order.” — Bernard M.
"I'm a returning customer, this is my second order and certainly not the last. Thanks for your easy-to-use webpage and excellent service." – Erick R.
"The single largest reason I purchased from you was the easy to understand educational material on your site. Great job!" – Lisa S.
"The price was the best I found. The shipping was very fast. I will definitely buy again." – Dominic P.
"Thanks for the technical help over the phone. She stuck with me until we figured it out. HAPPY NEW YEAR." – George T.
"I found your site by reading a Google hit on a blog about trying to find IC-rated 4" or 5" remodel recessed lights..." – Edwards H.
"I am extremely impressed by the product I purchased (a 6W Microfluorescent T4 Light Fixture). I have not seen another fixture this compact, or with different lighting color options available. The bracket mounting mechanism was very easy to install. It worked perfectly in my display cabinet. I thought your prices and shipping were very reasonable as well. Thank you!" – Steven W.
"Excellent customer service reps." – Francis S.
"Excellent...Product (Fluorescent T5 Swivel Stick) is great too." – Jane Y.
"Extremely fast replacement order. This order (circline lamps) was packaged very good. Thank you. Customer service was excellent." – John H.
"We loved our lights (Xenon Low Voltage Task Lights)! Pegasus is a great find!" – Paul T.
“Easy-to-navigate site.” – Dave R.
“Thank you very much (for the free replacement lamps)! That is very generous of you. Pegasus certainly lives up to its fine reputation. I know that I need not look any further for my lighting needs in the future.” – Hal K.
"Outstanding merchant. Easy to deal with and service advice was excellent." – Phil P.
"Great customer service. I had to call about changing an order (due to my mistake) and they were very flexible and willing to work with me. They even had to call me back and someone actually did! Very fast delivery (exceeded expectations). I would recommend this company and will purchase from them again if the need arises." – Daniel R.
"Excellent shopping experience. The triangle under cabinet lighting (Xenon Low Voltage Triangle Lights) I ordered were hard to find anywhere else and this site was so informative on what I needed, what was provided, how to install, etc., that it made it easy to decide who to buy them from. I posted a question at one point and the response back was quick and they answered what I needed to know. Shipping to Canada only took 12 business days which I found to be reasonable as well. Most of all I love my new lights and can't wait to install them." – Nora L.
"Good merchandise and good customer service." – Richard A.
"Great communication even with the hurricane. Delivered quick and packaged well." – Tony J.
"They had just what I was looking for at a reasonable price and no bs about a minimum order like their competition did." – Steven D.
"On my order in particular, I found the (+$19.40) in the addition column confusing enough to call your customer service rep. She cleared up my concern...very kind, very helpful. Thank you--we look forward to receiving our order." – Paul T.
"Good website - offered much better info than a competitor - why I chose you." – Guy D.
"Very good product selection, prices and ease of ordering will have me coming back for future purchases." – Don I.
"My mother-in-law fell in love with our undercounter lighting (Xenon Low Voltage Light Strip), so, as a surprise, we are installing it in her new kitchen." – Hollis M.
"Best website to look at to compare types of under cabinet lighting. Good descriptions, etc." – Tracy R.
"Great helpful site." – Barbara W.
"I purchased my undermount fixtures (Xenon Line Voltage Task Lights) from you and continue to do business with you as a result of the satisfying experience I had in the beginning." – Mark W.
"Very positive experience with response to a faulty fixture (LED Step Light Kit). One light of 10 light kit was bad. Had several already installed before discovering faulty one. Return dept was able to replace and ship just ONE light and I therefore did not have to uninstall any equipment. Very quick response. I have several other applications I will be doing very soon and will absolutely use Pegasus." – John C.
"I have had several phone conversations and am pleased how helpful your staff has been. I wouldn't hesitate to recommend your company to others. Thank you." – Joy H.
"You have great products." – Dennis T.
"I appreciate your customer service!! THANK YOU!! Have a great day!!" – Barry B.
"I purchased xenon in-line hardwired undercabinet lights 1 year and 9 months ago. I use them constantly and enjoy the clean, clear light they produce as well as the low and high settings. Just a few days ago I noticed a couple had burned out. I had purchased 2 extra bulbs at the time of installation. They were SO EASY to replace. I just put my order in for 12 bulbs in anticipation of more beginning to burn out, but I am very happy with how long they have lasted considering how much they are on." – Marianna B.
"Your website is extremely easy to negotiate and offers quite an extensive product line. Wonderful descriptions and photos helped me make my decision to purchase." – Sharon J.
"Great pricing on good products......" – Russell L.
"Your web site is one of the most informative and easy to use sites I have visited. Great Job!" – Terry D.
"Pretty darn painless working with you guys..." – Judson B.
"The content and layout of your website is fantastic!" – Jason M.
"Overall liked the products. Very helpful Customer service reps that followed up." – Charles E.
"Easy to install (Microfluorescent T4 Fixtures). Good stuff!" – Craig T.
"So far, so good. This is my first order with you, but it was a pleasant experience. If the items arrive in good shape, I'll be very happy." – Deacon M.
"I was so happy with the service I received. They were patient and extremely helpful with product selection. Shipping was very quick and I will definitely use them again!" – Susan D.
"Customer service agent (Sue) was extremely helpful." – Susan D.
"Excited! Can't wait to install it! Thanks!" – Randy C.
"Thanks for such a great site! Cannot wait until I have these lights (Xenon Low Voltage Task Lights) installed and working." – Kevin S.
"This was the best on line shopping experience I have had, the lighting fixtures completed our kitchen remodel." – William R.
"Your service is very good, timely, polite, considerate and helpful." – Linda H.
"Thank you so much for the great selections and site. I have one thing that I'd like to mention. You don't have enough styles of dimmers. I need a dimmer that you can plug any lamp into and has a cord with controller or something like that. The only style of dimmers I found were the ones that you mount inside the wall. I'm definitely coming back to shop here again. Thanks for the great products!" – Daniel W.
"This was a very good experience for online shopping." – Mark R.
"Your customer service rep, Sue, was wonderful. She was very knowledgeable and helpful, with good suggestions." – Susan D.
“Wow! Ordered yesterday, even after the 2PM EST deadline...paid for plain old UPS ground, my order showed up next day!! Totally impressed!” – Scott M.
“This is my second purchase. I am very satisfied with my lights (Microfluorescent T4 Fixtures).” – Jack G.
"Wonderful customer service!" – Kathleen F.
"I called today to see about replacing a tiny set screw that made one of my clamp-on lamps less-than-perfect (the goose-neck lamp pulls apart easily from the clamp), and I just received the best customer service of my professional life! Thank you for not only offering great show lighting, but also for standing behind your products absolutely. I am delighted to recommend your display lighting products to other people who do art and craft shows." – Luann U.
"Had to return item. Very easy and fair process." – Marvin H.
"Your e-mail response to my question was accurate in timely manner." – Junghee P.
"I use your flexible arm MR-16 clamp-on lights (PDL-214) for my booth at craft shows, with Pro Panels. It would be cool if you partnered with them to offer lights that would fit into the open ‘pipe’/connectors at the tops of their panels (no need for clamps, etc.) I think your site is the most thorough and easy to use lighting site I've encountered. BTW, I've highly recommended your product to the Pro Panels company--they make display panels for art and craft shows. Well, of course, I'd love it if ‘quantity discounts’ kicked in at four units! :^) I'm an artist, and I can only order these lights in lots of 2-4, as I can afford them. But I think they're great, and when I compare prices, your prices are the best. These lights are awesome & I've recommended them to people in trade forums, on my blog, etc." – Luann U.
"Have ordered under cabinet lights (Microfluorescent T4 Light Fixtures) from your company before. Was VERY pleased with the quality of the product and the service. Thanks." – Albert T.
"Solid web site, easy to compare products, good specs." – Michael F.
"I received the refund today, thanks very much, Lori, for the great customer service you and your company have displayed. Hope to do further business with you in the future. One happy customer !!! Thanks again." – Jim D.
“Hi Folks, I received my online order (of Microfluorescent T4 Light Fixtures) a few minutes ago and want to thank you for your prompt service. Since I installed your fixtures under cabinets in an extremely dark kitchen over two years ago, I have become more and more dependent on these lights. I don't know how we got along without them. Thank you for this great product. Was easy to install and to use and they are almost invisible. And now I no longer have a dark spot on my counter. Thanks again.” - Duke P.
"I can't believe I found everything I was looking for at one site!" – Steven W.
“You have an excellent web site.” – John Z.
“What can I say, but thank you. You have restored my waning faith in corporate customer service. I look forward to receiving the new fixture. Would you like the old fixture back? I would be more than happy to ship it back in the new carton.” – Norman T.
“Your website is freakin’ awesome. Very easy to navigate with endless info. If you were based in my state (WA) I'd want to work for your company. Good job.” – Jason M.
“I spoke with a woman on the phone at Pegasus that was a delight. Very helpful.” – Chris M.
“The shopping process went without a hitch!” – Kevin W.
"Your web site was one of the best." — Marvin H.
"My order arrived much faster than I expected." — David H.
"Love your web site. Very informative and well laid out. Full and complete information as well as related items needed." — Robert F.
"Ila in tech services is especially knowledgeable & helpful." — Alan R.
"They (LED In-Wall Night Lights) look as good out of the box as they did on the monitor and so far I am very pleased with my decision to purchase and don't expect any problems down the road. Just wanted to let you know of progress to date and to thank you for the low comparative prices, the timeliness of the order and your shipping efforts. So far I am a very, very satisfied customer and will tell all where I purchased these items and the great circumstances of my order, thanks again." — Lawton B.
"Phone answering and customer service is good." — Shelly G.
"Pegasus lighting is still in my favorites list & I often check you guys out so I'm pretty sure you haven't heard the last of me!! Thanks for checking back!" — Jim K.
"Very happy to have found you. I have used two electricians on this job and neither knew about you or that these lights (Hera T5 SlimLite XL Fixtures) were available. I found them online. Think I should get a discount?! Thank you!" — Renee C.
"Easy to navigate website. I'll do more shopping through you guys." — Tim D.
"Helpful & friendly customer service." — Steven O.
"Your customer service rep was great and pushed through an order for me even though it was 2:30. I had electricians on the way and she was really great to respond to my request. I will surely buy from you folks again." — Kevin W.
"Great deal on a great product (Xenon Line Voltage Task Lights). Will be back for more." — Isabella S."Re the fixtures (Fluorescent T5 Low-Profile Fixtures): I like them for the application I am using them for, they install easily, and do a nice job of lighting our display cases." — Eric H.
"I am impressed with how quick the order was filled and got to Maine." — Bob H.
"Thank you for your great customer service and follow up with the info for the mounting plate." — Scott C.
"Thanks for processing my order. I thought you might like to see how I used my previous order of LED rope lights. I built a cove light in my living room to conceal surround-sound speaker wires and placed the rope lights in the cove. They provide a beautiful, cool glow to our home and make the vaulted ceiling seem even higher. The indirect light is perfect for watching TV and one can even read by the light. I'm planning to add this new order above the kitchen cabinets and along the top of a beam which separates the living room and kitchen." — Rob Q.
"Mr. Farin, I have to tell you that I was SO pleased at the kindness and quality of your service that I have asked our architect to please see if he can spec something from your company for the rest of our work. Not a large order, but I have told him how great you guys have been. You and your team should know that excellent service IS valued and appreciated." — Mark G
"I made a stupid mistake in ordering (wrong color) and your staff could not have been more helpful and accommodating. Thank you for not having a re-stocking charge for 30 days. Also, I was contacted because the two components I originally ordered had a redundant feature, so I was able to order the correct one instead. Amazing service!" — Mark G.
"Love the sconces. True to the picture on the web." — Annemarie I.
"Your site was very easy to find the right products and to place an order. Thanks!" — Thomas H.
"You have the most amazing customer service. I had a defective product, and I thought it was going to be a pain to return, but I didn't even have to worry about it, as a replacement was sent! Simply amazing! I will definitely order from you again!" — Paul M.
"Very good service so far." — Anil R.
"Easy to navigate site. Quick response time upon ordering. No fuss; just good customer service!" — Don F.
"Good product selection, great prices." — Jack H.
"Superb design of website! The automatic comparison feature is SO useful! And THANK YOU for giving such COMPLETE info! Every website should be as user—friendly as yours!" — Mary M.
"My first experience with Pegasus— so far well done." — Ken C.
"Customer service is quick to answer, so good job on that front." — Jim L.
"I found this company through an online search for xenon under cabinet lighting. What great luck! It's been a pleasant shopping experience and the lights (Xenon Low Voltage Light Strip) are just what I wanted. It will make a nice addition to our home." — Sandra H.
"I didn't have any problems...that's all I ask when doing business with any company." — David P.
"Thank you. It's been a pleasure to do business with you and I hope to have a chance to do so again." — Robert P.
"I'm gonna order a lot more after this order. If you have any special sale, please let me know." — Jim Y.
"Carol, I appreciate the way Pegasus, and you especially, handled my 'bulb issue'. Once again I am amazed by your company's customer service, and professional approach. I will use your suggestions, and let you know how it turns out! Have a great summer." — Pim V.
"I have an e—commerce site as well. Your Yahoo platform is impressive .. works well .. and the comments about the products (dimmers for example, helps us do—it—yourselfers)." — Andrew P.
"Excellent service. Highly recommended: good choice, good prices, efficient web site." — Danielle D.
"I called with a question and was helped out by a very friendly and knowledgeable associate. Job well done. Thanks!!!!!" — Franklin G.
"Thank you for your outstanding customer support. I'd also like to note that the lights I ordered came very quickly and were packaged well. Enjoy the weekend too!" — Mary F.
"Great website usability including great information. The website was the deciding factor for me giving you my business." — Robert B.
“Christina, Thank you — this is a very helpful solution! We sincerely appreciate the great customer service that you and Pegasus Associates are providing in this circumstance. We understand that mistakes are occasionally made, but it is always a pleasant surprise whenever we see a demonstration of excellent business standards and accountability. Please pass on our gratitude to the others who have helped here, and again thank you. We are very pleased with working with your company, and we look forward to a long and prosperous business relationship!” — Crystal R.
“I received my order on Monday. The lights (Xenon Low Voltage Task Lights) were installed this morning (Wednesday) and they look great. Thank you very much.” — Don M.
“Very good service. I will buy from you again.” — Brad W.
“I called to get item availability and the lady who helped me was very professional and friendly as well as very helpful!” — Christopher J.
“Have only ordered, but your web site is the best I've seen in the home improvement area.” — John M.
“No Problems very satisfied——would place another order.” — Sam V.
“Aggressive pricing and I'm pleased with the products.” — Lawrence L.
"Super fast shipping, thanks" — Peter T.
“. . . it is a PLEASURE to do business with your reps. (Brenda & Ila) Recognize your employees on your web site and praise them for their good work. Make a page ‘employee of the month’ and put their photo up, give them a parking spot next to the President AND reward them with something, like dinner for 2, show tickets.....whatever you want. Just so they know that your customers think they were AMAZING! So far, your customer service has been, AND is OUTSTANDING! Awesome! Thank you.” — Mark P.
“I love these lights (Xenon Line Voltage Task Lights), I wish I could get more of my customers to invest in them.” — Ed O.
“Nice intuitive website. Clean and well thought out. Thanks, I will buy from you again.” — Cliff D.
“I ordered merchandise last month and could not believe how fast the shipping was. Thank you. This is my second order and I will definitely be back!!” — Lynn M.
“We have not yet installed our lights but by just looking at them I am very pleased. Thank you.” — Kim R.
“I have your xenon/halogen strip lighting product. I searched everywhere for a combination halogen/low voltage strip fixture that I could install under my top cabinets in my kitchen when I had to rebuild after Katrina in Miss. You had the ONLY such product, and I love it! I have given your company name to several people. I hope they ordered from you!” — Ann B.
“I was very happy with the quick service and the product.” — Dean M.
“(My) electrician recommended your web site.” — Susan W.
"2nd order. Everything is as advertised.” — Joe
"This is a great web site. I have to spend more time looking thru it. Thanks." — John B.
"This is my 3rd time ordering with Pegasus. I will continue to do so in the future. I found a great company to order from and will stick with them. Customer service is friendly, knowledgeable & the best I've seen. Their product choices on the website can't be beat." — Frank F.
"Site was easy to use; price was reasonable; delivery very quick; product was good quality." — Ted S.
"It was a pleasure shopping with you. You seem to have a good business model — and treat customers well. Excellent communications!" — Richard A.
"Looks like a great site — will use it again." — Joe T.
"I really did not have the time to fully investigate your web site. I found what I was looking for right away. I definitely will be looking deeper into your site. We do a lot of retail electrical service work and run into a lot of different types and manufacturers of lighting. We often need replacements or parts for fixtures. Look forward to using your site more!" — David M.
"Your web site was outstanding. I used it to reference all necessary research before placing my order. I found other sites that offered the same items at the same or nearly the same price, some even included shipping on the order. However, due to the added value I realized from the information on your site, I felt like you earned the order and that it would not be right to use the information you provided and then go somewhere else to purchase the product. NICE JOB — I will continue to use your services in the future." — Dayne W.
"Excellent product and customer service. I would definitely buy from Pegasus Associates Lighting again." — Joseph O.
"Somehow the wrong part was shipped to me and after notifying customer service the correct item was immediately in the mail without any problems what so ever. Would highly recommend this business to anyone." — Ken T.
"The quality of your web site gave me the confidence to place an order. I really appreciated the different choices that were given me for over the cabinet lighting." — John N.
"Great web page. Your customer rep Sue B. was very helpful and an asset to your company. THANKS!" — Lowell S.
"If shipping and the products are as good as your web site, I'll be happy! Thanks!" — Hugh L.
"I received my order correctly and quite fast. An excellent 1st experience. Will order from this company again without hesitation." — Steve P.
"Your web site info and process is excellent!"
"Getting information, purchasing and exchanging lights from Pegasus was easy. You're doing a very good job...Thanks!" — Barry F.
"The site was easy to navigate so I found the products I was searching for quickly. The shipping was faster than expected and the product was exactly what I ordered. Thanks for great prices and service!" — David S.
"Thank you soooo much! I will let the various artists that I work with in my studio space in Fredericksburg, Virginia, know that you are a most helpful company to do business with. It is a pleasure!"
"I browsed thru quite a few web sites for (under) cabinet lighting but chose yours because it was well thought out and informational, more so than the others. Hope the rest of the process goes as well."
"I received a replacement light, PNULS—18, from you (Pegasus) and it works just fine. I wanted to thank you for your help in getting the replacement light. Hassle free and great customer service!! Thanks again."
"The fluorescent tubes I wanted (Fluorescent T4 Lamps) were not available on most sites. I checked about a dozen before finding and ordering them on Pegasus. The tubes were very well packed and delivery was fast (within two business days)." — John N.
"The display lights were just what I've been looking for. Good quality at a great price." — Jim K.
"I really like the small compact fluorescent lighting (T5 Low—Profile Fixtures). Good service when I had a fixture fail in the first year. Have purchased them since 2001. A site you can trust." — Henry G.
"I'm writing to pass along some positive feedback on one of your employees, Lori. Let me start by saying she is an absolute dream customer service rep —— she found a solution to our crisis yesterday regarding some backordered fixtures from Nora. Even if we hadn't been able to receive the shipment by this morning, I'd still be impressed with Lori. She kept me updated on the status of the issue throughout the day, worked creatively and diligently to find a solution, was honest and up front and always professional. She even called this morning to make sure the shipment arrived. While this is always the goal of customer service, I rarely (if ever!) experience this. I can't tell you how much I wish other companies had 'Lori's'."
"Outstanding website and merchant. Purchase easy, price outstanding, delivery amazingly fast and great quality. Would definitely recommend this merchant and would buy again from them. You can’t go wrong. Great products and description of them is very accurate. Very customer friendly.” — Robert K.
"Good web page, easy to use, and plenty of info to make a purchase that fits my requirements."
"Dear Pegasus employees: It is a pleasure to do business with you. I wish all companies were as efficient, helpful, and nice as you are. We are enjoying your under counter lights in our new kitchen. Thank you so much!"
"Thank you for replacing the led light at no cost (LED In—Wall Night Light). It is great to do business with people of your character. I will continue to buy from Pegasus and recommend you to anyone I know.”
"Great website — very informative and user—friendly. Thanks!"
"Great customer service from Sue to help me find the right product for my needs."
"I ordered these (Xenon Line Voltage Bipin Lamps) Tuesday afternoon and was quite pleased and surprised when they delivered them yesterday (Wednesday). Great service!!! Thank you."
"Just to let you know the xenon bulbs arrived. No damage, just perfect. Thank you so much for the prompt handling of this order. You will certainly keep my business and I will recommend you to my friends and colleagues. Your site is on my favorites."
"I wanted to let you know that I am impressed with your website. The level of detail on your products is amazing. It's very nice to be able to click through all the different 'tabs' of info on each product. Also the search engine on the site works much better than most sites. My only comment for improvement is that I found the menu on the left side a little tricky to navigate because the text is so small, you really have to be precise with the mouse. Overall, great site!"
"We love these lights (Microfluorescent T4 Fixtures), installed 6 of various sizes in our kitchen back in 2004. They work wonderfully; and your service is always so fine. Thanks"
"Just wanted to let you guys know I was delighted with the transformer purchased recently from your company. Your website (found via Google) was informative and complete, provided me with all the info I needed. I had my halogen lamp operational within 30 hours of making the purchase. It had been sitting on the ‘repairs needed’ shelf for years. All previous attempts to find a suitable replacement transformer had led me into too much hassle or expense. I was very impressed with your service. Thanks."
"I want you to know how pleased I am with the PALFLSW—815 lighting fixture (Fluorescent T4 Swing—Down Light Fixture). I changed the lamp to a high Kelvin—temperature 'daylight' lamp (I think 6500K), and the results are great. It mounts easily to the underside of my daughter’s hutch, illuminates her entire desk, and has a thin profile. Great product!"
"Very fast shipping and no hassles at all. Good prices too. I recommend them." — Lawrence C.
"Delivered as promised" — Larry S.
"I ordered the wrong color and Pegasus was understanding and quick to provide an exchange and refund." — Sheri C.
"Delivery was prompt, prices were reasonable" — William K.
"Thanks folks and happy holidays. Almost two years now on my Pegasus xenon line voltage kitchen undercabinet lighting and still extremely satisfied."
"I wish to thank you for the quick replacement of the above defective fixture. I surely will recommend that you are put at the top of the list for fixtures."
"Excellent service over the phone for information."
"EXCELLENT customer service. I ordered undercabinet lights and then received an email informing me that I would need a transformer to make these operational. This was indicated on the webpage, however I failed to notice. I was able to order the needed transformer immediately so that installation was not delayed. All with free shipping!" — Carolyn L.
"I bought these lamps (SoLux MR16 lamps) in May '04. I probably have 3,000 hours on all of them (42 fixtures), and only 1 has failed so far. I am extremely pleased with the quality of the SoLux lamps and their beautiful full—spectrum light."
"Thank you very much for letting me know that I needed to order more things for my lights. Would you please forward this to your management to let them know how much I appreciate this. I will always come to Pegasus lighting in the future. Thanks a lot."
"Great site! Very helpful info and a very large selection of products."
"This company has it all. An excellent web site. Each product listed has plenty of information to help make the decision to buy or not. Plenty of helpful FAQs. In addition to the web site, the service is the best. Each time I have ordered, I had the products on the front porch in either 2 or 3 business days with not additional cost for shipping. I will continue to do business with Pegasus as the need arises." — William S.
" . . . a great selection with very good information on products. Has hard to find items." — Thomas M.
"Thank you very much for your quick response. You have certainly exceeded my expectations in resolving my problem. I did not expect to receive a replacement fixture but am grateful to you and your company for the high level of customer support you provide. It is this type of responsiveness and attention to customer satisfaction that will keep me returning to your company for future lighting fixture needs."
"Brenda – great service – I received my order just a few days after placing it with no damage to any of the 9 glass lenses I ordered. For such a small order I was most impressed with your customer service. I received emails when the order was registered, then processed, then shipped plus one for a separate receipt. Thanks again and have a happy holiday season."
"Product was just as described on web, shipped promptly and worked perfectly. They have a happy customer here that will be back when I need some more lighting." — Lyle O.
"Just received our order...thanks for the great prices and quick delivery."
"Great store for turnkey LED light solution." — Mike R.
"Today I sent an e—mail requesting help in selecting products for a jewelry booth display I am creating. Ila Turkovich, your Technical Customer Service Representative, contacted me and, through a string of messages back and forth, was able to answer all my questions and make me comfortable with effective lighting choices. I am writing to commend her for her patience, thoroughness and expertise as she helped me wade through confusing information and options. She should be commended for her excellent service!"
"This is one of the most excellent web sites I have ever visited. There is exactly enough information that I feel comfortable about each purchase decision I made. Navigation is simple. Oh, and nice products and decent price. I just wish I knew where I could get a promotional code. Otherwise, my shopping experience has been perfect. Thanks!"
“Great selections. Have been able to get hard—to—find special items at reasonable price. All items ordered have met descriptions. I check your site first when looking for lighting and fixtures.”
“This is my second order from your company and I must say it's been a pleasure doing business with you. I ordered some light bulbs (10,000—hr MR16 Lamps) a while back, and just ordered an under cabinet fixture (Xenon Low Voltage Task Light). Your web site is easy to maneuver and your products are top—notch. Your follow—up on orders is complete, advising approximate delivery date, and even a thank you email. I've given my electrician your name for reference. Keep up the great work.”
“In my original order of the light fixture (Fluorescent T5 Low—Profile Light Fixture) I was reluctant to order back up bulbs, but now I have. The light fixture is light in weight with a very strong lighting atmosphere. It turns on as quick as a conventional bulb but is dead silent , no humming what so ever. The perfect finishing touch to my custom computer desk that I have been getting together. I priced a 24—inch light fixture similar to this but with a weaker bulb and that damn annoying humming at $39.99. The price I paid for this fixture is like the old saying 'you only get what you pay for'. Completely satisfied. Thank you.”
“Thank you for your excellent service. The lights (Xenon Line Voltage Task Lights) are working beautifully and add much to our kitchen and laundry room's usefulness.”
“Your phone people were very helpful in guiding me through your web site. Still can't replace that 'personal touch.'”
“Thank you so much for the quick response! A++ in customer service. . . . You have been a nice change to the freak show that some other vendors are throwing at me.”
“Amazing site. Incredible prices.”
“Three orders so far — I guess I like your stuff.”
“Really good shopping experience.”
“Carol, I filled out the questionnaire on the web order form so you might want to try that route for my comments (kudos + suggestions). I'm sure you're aware that your exceptional web site leaves very little to the imagination but if I find I need it, I'll certainly contact Ila T for tech assist. Thank you for your kind follow up. I have the firm impression you work for a very fine company.”
“I shop a lot online. This is by far the best on—line shopping experience I have ever had. I rarely if ever put 'strongly agree' on a survey. Well done.”
“Super web site! Exceptional customer service w/Ila. Thank you.”
“Kudos for whoever built this exceptional web site! It's the best layout and most cogent content I've ever seen for such a complex subject. Once again, you have a wonderful place to shop. I think you've identified products that people want and you've made it easy for us to find them in a web search. Hint: you're the only credible seller I could find for the search string 'over cabinet light'. Just as important, you have a very professional and friendly telephone staff —— please let them know it's really appreciated out here. I wish you continued success!”
“Keep up the good work.”
“Thank you for processing this refund. It is comforting to know some companies actually do what they say on their web sites. I have had to fight with a few and it is a pleasure to be treated as you have done. If I need any future lighting products you will be my first choice.”
“Just have to say that I was so very impressed by your response after I ordered our first eight fixtures (Xenon Line Voltage Task Lights) that I feel very comfortable ordering the rest of the xenon lighting that we need to finish up our house. The lights were great and the cost even better. I plan on sending pictures when the kitchen is done. We are also installing many of these in closets to help cut energy cost and still give us a true color light. Thanks.”
“This is the third order that I've placed with you in the past few weeks. This should speak for itself, as there's lots of options out there. Your product selection includes many of the slightly out of the mainstream products that I'm looking for, like the slim line mini fluorescents, and your web site is about as easy to use as it gets, particularly your having everything that I need for a complete solution come up at once. The last order arrived when expected in perfect shape. Well done in a tough business!”
“Brenda, thank you. The package has been delivered, just in time for tomorrow's project. Thanks for the great service and web site. I will order more fixtures from you in the future. Thanks again.”
“(Your web site) answered every question I could think of, which was quite a few!”
“Hello Pegasus Associates: This is the first time I have ordered from you and I am very impressed. I needed a special size fluorescent bulb for a new fixture and could not find it locally. I Googled T5 bulb and got your web site. You had a large selection of sizes and I had three choices within the length I needed. I ordered the bulbs on October 1. The bulbs arrived today (October 3), very safely packaged and exactly as ordered. Rather rare nowadays. It was certainly easy dealing with you and you are to be congratulated on having designed and implemented a very efficient and effective way to do business with you through the internet. Thank you.”
“I have done business with Pegasus on several occasions over many years and it is good service like this that keeps me coming back. Thanks again.”
“Thanks for your efforts in getting the lights delivered. As expected, these lights (Xenon Line Voltage Task Lights) are outstanding....Slim, well made, and provide enough light at two levels......high and low....I was not sure if the low level would be from one bulb, but it's from both...!!!”
“Thank you for such a great web site. I looked at many online lighting stores for under cabinet lights and none of them comes close to Pegasus, took me a while to find this page on yahoo. What I really liked is the information provided for all and every fixture you sell. As a professional electrician, I really liked all the technical data provided, as a home owner I liked the customer—friendly description. Another feature I really liked is the way the fixture packages are put together, in my order's case, all the sizes for an under cabinet fixture model were listed in the same page, making it easy to order (try that, Lamps Plus). So far, Pegasus is the best online lighting store I have ordered from. Great prices, lots of information, great selection and low shipping costs, Pegasus has it all. Thanks and keep up the great work.”
“Customer Service Personnel is the best.”
“Customer help outstanding over the phone.”
“ . . . I really like your site, lots of info and great products.”
“ . . . Nice web site, and ordering interface. Very informative. Great shipping cost.”
“I've made many purchases online. Your web site structure is one of the best. I especially appreciate the amount of technical and visual detail you provide. Good job. Thanks!”
“Nice site and I shall return when I need additional items. Simple, clean and the information I needed for this project was available. Google is how I found you but I looked at a few other sites for under cabinet lighting options that failed to be clear or informative before getting to yours. You 'might' consider a little adwords marketing on Google but even without it you showed up. Thank you.”
“Your customer service is excellent.”
“You made it really easy to find add—ons for the lights I chose —— thanks!”
“Very easy navigation, great site.”
“I was looking for lights that I could use at the Las Vegas Convention Center, so I really appreciated the information provided on this topic. Thanks!”
“Most informative lighting web site I have encountered, even though it took some time before I found you — I was looking hard for sloped recessed lighting under 6 inches. I have never shopped with you before, but from the overall thoroughness of the web site and the personal information of your founder provides of himself, I know I am able to trust you.”
“Thank you for your prompt reply. I couldn't believe it when you called my house this morning to inform me that the replacement fixtures were already on the way. It's so refreshing to encounter great customer service; it's increasingly rare. Thank you again. I look forward to doing business with you again, as well as recommending you to my friends and associates.”
“I love that you don't have to sign on with a user name and password.”
“For what I was looking for, you had the best selection of wattage and the best pricing. I will probably be back in the future to buy more. Since I am only at the order stage, my complete satisfaction will depend on what gets delivered and when.”
“I would like to let your customer service department know that I have been sincerely impressed with the timely order process and customer service. 5 stars!”
“What a professional and helpful site. I was able to make my selection of under cabinet lighting in less than five minutes. I spent hours visiting other sites, like Sea Gull and Kichler and just came away confused. Your section titled 'Popular Under Cabinet Lighting Questions' is the cat's meow! Thank you — you have gained a long term customer!”
“I found that Ila Turkovich was very helpful with my questions. Prompt response helped me make the decision to use Pegasus.”
“About a year ago, I purchased xenon under—cabinet lighting (Xenon Line Voltage Under Cabinet Task Lights) for my newly refurbished kitchen. What a wonderful finished touch it added to the job. Ordering was a snap and everything was as it was supposed to be and the cost was amazing, compared to local specialty store costs. Thank you.”
“Terrific web site — we'll be back.”
“Found a 'hard to find' bulb on your site (8W T4 blue fluorescent lamp). Cart and checkout process very streamlined. No need for 'back' buttons, etc. It was quick and concise . . . I do a lot of online shopping and I wish all online sites were this easy! Well Done!!”
“May I tell you that I was totally bowled over when I received this email back with your comments. I thought at my age I had seen it all but this is a first to have a company president answer feedback. If I am just half as happy with your products as I am with your company, I will surely be sending in a great comment and passing on your site to friends and family and our electrician who is very interested in them also. I will be ordering more of these lights (Xenon Line Voltage Under Cabinet Task Lights) as soon as I see the eight that I have sent for.”
"Appreciated the quick response of your sales rep to my email."
"Very descriptive and had just what I needed. I plan to order from this site in the future."
"Love your products, trust your opinions, and you are in PA and I love supporting a 'local' business."
"I have extensive experience in purchasing products over the internet [from Whirlpool tubs to toilets to appliances to clothes and books], and your web site is the most informative and accessible by far."
"(You) had what I needed and easy to buy fast! Thanks."
"The ease of the purchase was a nice change."
"I have looked at Lowe's, Home Depot and several specialty lighting stores for under cabinet lighting for our kitchen. Your T—4 microfluorescent system is by far the best that I have found. I am anxiously awaiting the arrival of my order!!!"
"Great web site and phone support."
"Your web site is one of the best I've ever seen. Very intuitive and crammed with useful information."
"Selected your site (after viewing many) because you are a member of the Better Business Bureau with no complaints in the last 36 months. If I am satisfied with this transaction I will continue to shop here."
"I trust you, so didn't read the return policy. I'm sure I'd agree with it. The site makes it obvious you are reasonable and responsible."
"Excellent site. I found myself wanting to order from you even tho some of your competition offers free shipping. My initial order is for a single fixture to see how well it works but I suspect I'll be placing a
"Great web site, user friendly all the way. Made my purchase an enjoyable experience. Keep up the good work."
"Excellent organized web site."
"I would just like to say that your business process in fantastic. I placed an order (for Xenon Low Voltage Under Cabinet Task Lights) last Thursday afternoon, and it was delivered this morning (Monday). Your company could serve as a role model for anyone in the online supply business. Your web site is also excellent. The product descriptions are very well written. Although I know very little about lighting, your site made it easy for me to select and order what we wanted. When I placed my first order with you, I showed your site to the company doing our kitchen installation (PNB Construction), and the owner was very impressed with your product line. I think he preferred it to the line he has been using, and will, hopefully, order from you in the future. In closing, thank you for this excellent service, and your outstanding product line. We should soon have the under cabinet lights installed, and we look forward to many years of service."
"Easy to use. Found by doing a Google search on stair lights. Reasonable prices, reasonable shipping."
"Your customer service is absolutely the best I have ever found after many any internet purchases over the years. We had a number of problems crop up with what we ordered (our fault completely). These were solved immediately by your people and always with a cheerful and competent solution. I would definitely recommend Pegasus for lighting solutions."
"Same product that I ordered (Fixed Mount Halogen Barbecue Light) was triple the price on another site."
"Fantastic web site — I really appreciated the detailed product information and thorough discussion of each aspect, such as lamps, features, and installation. The FAQ's are great. The information is very clear, well—written and easy for a layperson to understand. Your information gave me the education I needed to select the right type of under cabinet lighting without having to consult an electrician. I looked at many lighting web sites and yours is by far the best. I will shop with you again!"
"Am pleased with the ordering process. Will have to wait and see if the time frame of receiving the order is timely. So far, So good. Thank you (so far) for a job WELL DONE!!"
"Good to be able to see the instruction details via adobe files."
"Very informative web site. It was a pleasure shopping."
"Great site! I'll be back to purchase again, I'm sure."
"I am a returning, very satisfied customer."
"(Your site) seems well put together. Did not browse site much. Got here via a Google search for 'indirect lighting' and found something that I bought right away (Fluorescent T5 Low—Profile Fixtures)."
"One of the easiest order web sites I've ever used."
"I just wanted to drop you a note and tell you how much I appreciated the experience of buying my under the counter lighting (Xenon Line Voltage Task Lights) from Pegasus. I found most of the literature on the subject of measurement and the pros and cons of different light sources to be either too superficial or too technical. Your web site information was wonderful, and I ordered just what I needed. The electrician hard—wired it for me, and it looks wonderful! We don't need our overhead light anymore— the lovely under the counter lighting on a dimmer looks great on our new countertops, and the kitchen 'glows'. Now my only question is do I do the rest of the kitchen (we thought we only needed the lighting on one side— but it looks so nice, that we may do the 'desk' area too, just to look pretty). Thank you so much, and please pass along my thanks to the web content development people who wrote such great product explanations."
"Your site is easy to use and very informative."
"I found your web site with a Google search and ordered exactly what I needed (Xenon Low Voltage Puck Lights). I look forward to ordering additional products from you. Nice Job."
"I purchased similar bulbs (Xenon Line Voltage Bipin Light Bulbs) from another site. The bulb that was ordered was the one that was shipped, however, they didn't fit my fixture. Since this was the first time I had purchased these bulbs, I was not aware that there were several sizes of G8 bulbs. Their site didn't include size it their description. Your site, on the other hand, clearly pointed out that I should be sure that I indeed needed a T4 G8 bulb. I also checked out some other products on your site and was quite impressed with the product descriptions. Pegasus Associates Lighting has now been placed in my 'favorites' under shopping. Thanks."
"You were the only co. that had everything I needed."
"If the product (LED Rope Light) is as good as it is represented, I'll be back. What the picture didn't 'tell' me, the description did! Thanks."
"Have dealt with you before. Excellent service and products. Wish every web site was as good as yours."
"Great web site and great products. I purchased xenon under cabinet lights (Xenon Line Voltage Task Lights) and love them. They are so much better than typical fluorescents, especially in cold garage."
"Order arrived in great condition. Excellent packaging——amazing actually. All light fixtures illuminated as expected. Thank you."
"Extremely informative web site — helps me feel more confident about my product selections. THANKS!"
"Great site! It made it real easy to do business with you. Many thanks for all the information your site provided to me. I will shop here again based on this experience."
"I found what I had been looking for several weeks and after visiting eight (8) different lighting houses/stores. You're great!"
"I just wanted to take a moment to thank you for your world class customer service. I have spent the last three years building my own home and your company is, by far, the BEST I have dealt with in the process. I only wish I had found you earlier on in the project. My under cabinet lighting (Xenon Line Voltage Task Lighting) is perfect. I will recommend you to anyone and everyone who will listen. Thanks again!"
"The ability to ask questions via online chat was MUCH appreciated! I used the feature twice, and the information I received led me to rethink my plans and order a better product. Thanks for the good advice."
"I shop on the web all the time (not many good stores here in the Florida Keys). Your site is the best I've seen!"
"Excellent web site. Previous shopper (4 yrs ago). Great service then. Hope it is the same."
"I have been shopping online for three days looking for replacement light fixtures for my new kitchen. I keep coming back to your site because I cannot find anything better. Thank you for such an easy—to—use site. I feel very comfortable that I have ordered exactly what I need."
"This is my second order; your (xenon bipin) bulbs last 4x longer than Home Depot's or Lowe's and cost half as much. Keep up the great work. And yes I will definitely pass your URL on to all my friends."
"I received a package from you today containing a couple of T4 light fixtures which I bought for a large showcase. I was quite pleased with the light produced by this product plus the promptness and low cost of shipping, so I am ordering 7 more fixtures for some other showcases. You do have a lot more information readily available than most other sources for lighting."
"I wish all web sites were like yours!"
"Great service — excellent shipping speed!"
"We ordered a different light from Pegasus and recently returned it because it wound up being not good for what we intended to use it for. We were so impressed with the way everything worked with Pegasus, the order process, the customer service, and quality of the product, we decided to order another item and hope it will fit our needs. Thank you."
"I recently placed an order for two miniature fluorescent fixtures. Thanks to the very alert eye of Christina she caught an apparent inconsistency in my order, phoned me, and directed me to the product that would best suit my needs. I just received the two fixtures with bulbs, installed them, and couldn't be more pleased with the result. Congrats to your company and staff for doing a great job with the product, order processing, and the customer interface."
"Although we are in California, I will shop with you — good values, good shipping, good ease of use."
"The site was very easy to use and informative — thank you."
"Very nice web site. I am looking forward to receiving my small order. This is sure a lot easier than trying to find nice fixtures here in Honolulu."
"I spoke with one of your technical assistance people on the phone and she was very helpful."
"We will do business again; you're in my web favorites list."
"I really like your detailed information — not only the product descriptions, but comparisons to similar types of lights and info on the best applications for different types of lights."
"Web site easy!!! Found what I needed. Ordered on Wednesday. Product arrived on Thursday. Awesome!!!!!!!!!! Thanks for making it the way it should be."
"Ila in tech support was very helpful in making my decision on which fixture to purchase."
"Hi Rena — Thank you for your response on my order. This is just a note to let you know that I have received my light fixture. Thanks to your prompt attention to the matter. I would shop with your company again."
" . . . you were the only resource we could find with the product we wanted and your site was great overall."
"Love your products!"
"Web site is well laid out, easy to use and highly functional. I would like to see a larger selection of decorative, room and accent lighting."
"Very professional, very clear, much nicer than any of your peers."
"Really liked that I could call to ask questions. Having a phone number on the page I'm looking at is helpful."
"Darn good job :—)"
"Very nice sight and good variety of product."
"Good job, ya'll."
"Received my order already. Thanks for the FAST turnaround. I'll definitely return for future orders after i complete my present project."
"Just glad you had what I was looking for. Couldn't seem to find it anywhere else."
"The web site was great. I like that you are a BBB member as with on—line purchasing, it can (be) difficult to find good information on retailers. I am hopeful that the delivery of the product and the product itself will be of the same high quality."
"I purchased the product from you because you defined what a G8 bipin base was. Other vendor I was looking at didn't bother."
"Extremely good web site. One of the best I have used."
"Best description on the web of the item I was looking for. That plus reasonable price induced me to buy."
"Very easy to navigate through your web site. Nicely put together."
"Very user friendly!"
"Nice and easy to order from this site; called and talked to a very informed person. Ordered your product. Thank you."
"The web site design was THE reason that I ordered from you."
"I just went through many web sites looking for a specific item (bathroom exhaust fan with light) and was very impressed that your site was the best laid out and easiest to use ... and you folks having the lowest prices was a pleasant bonus!"
"Ila was so helpful it was incredible. It took about 3 chats and 8 emails for me to make sure I had what I wanted but she was prompt and helpful and informative time after time! THANKS!"
"Thank you for shipping out to me so fast! It helped me out of a jam! Thanks."
"Can't ask for more."
"Cheaper prices for the same products offered by other companies."
"One of the very best web sites I have ever used. Thank you very much!"
"Your web site. was the best 'transformer' web site. I could find, and the only site I was certain 'had the part' that I needed. Thanks for your inventory and helpful web site. I will definitely return for future part orders."
"Your company is amazing. Not only did you have the perfect lighting I was looking for (Microfluorescent T4 Fixtures), but your shipping was incredible. I ordered my lighting before leaving for work on a Tuesday morning. When I got home from work on Wednesday (yes, the next day) the item was waiting for me at home. I didn't even request special overnight shipping. You even send an informative email as each step of ordering and shipping progresses. Absolutely fantastic service!!!! Thank you very much!!!!"
"Overall I am very impressed with the site."
"Answered all my questions plus easy to understand. OUTSTANDING!"
"The on—line chat was helpful to me in making my decision on exactly what I needed to order."
"What a great experience. Thanks and looking forward to the products."
"Live chat was very helpful. Thank you, Ila."
"All was very easy. Found you through Google and I found what I wanted and completed my order within 5 minutes of my initial search."
"I checked around the web and your prices were better even with added shipping costs. Your product descriptions and installation information (for the Xenon Line Voltage Task Lights) were more thorough and useful."
"First class sales, service, and price (for the Xenon Line Voltage Bipin Light Bulbs) in every respect!"
"Only placed a small order today for items I should have ordered months ago; but I'm very impressed with how user friendly your web site is! Very detail descriptions, size guideline information, pictures...etc. It doesn't get any easier!"
"I find that the Big Box stores have very limited selection when it comes to under cabinet lights. I like Pegasus Associates Lighting. They have a great selection and if you call them they can talk you through everything you will need."
"These T4 fixtures are the best — extremely low profile, efficient and available in numerous lengths for maximum flexibility for a variety of applications. I had problems with fixtures I purchased OVER FOUR YEARS AGO, and you demonstrated unparalleled grace and resolve in handling the situation. There is no reason to purchase anywhere else — good prices, quality products, unsurpassed service that is both
"Very well designed and easy to use web site! Extremely thorough explanations on everything! WELL DONE!!"
"I found the Pegasus Associates Lighting web site a useful resource for do—it—yourself installers like me. Thanks for making it available online."
"Just a note to say thanks. I ordered the Fiber Optic Star Ceiling Kit. It was one heck of a challenge to install BUT worth every penny. I searched for a very long time for this kit and who else sold this. I had your site book marked for almost a year until I was ready to buy. I installed it in my—soon—to—be— daughter's room. Just an overall way to go and a Big THANK YOU. Thank you very much and I will keep you in mind for other endeavors."
"It was very difficult to locate the product that I needed on the WWW. Once I found your web site, the information about transformers told me everything I needed to know and pointed me directly to the product I needed. Thank you."
"Smooth check—out process, very easy and quick to use. One of the better sites for home products I have purchased from."
"I use your PDL—214—B display light with SoLux 4700K halogens for photos. Most photo lighting is very expensive but your combination is a great value producing excellent results."
"I enjoyed shopping on your site. We furnish and install electrical, lighting and lighting controls for very large custom homes and this site may prove to be a good resource for my business."
"I've recently built a home and have had difficulty finding bulb replacements locally. This is a great web site This is my second purchase."
"Excellent handling and fast delivery on previous order. Product is all that I expected. Thank you."
"Nicely detailed and easy to use. Found you with Google."
"I have been on numerous lighting websites and decided to order from yours because yours was the only site that offered lighting tips which were very helpful in making my choices. I really appreciated the faqs on recessed lighting."
"Very good site——ability to view larger images would be nice, but overall a very positive online shopping experience."
"I didn't even need product images to find the bulbs I needed— just typed the number, straight off of the bulb, into Google, clicked the first link, and I was ready to toss 'em into the cart and check out. Painless!"
"I did a lot of research on the internet and your prices blew away your competition. Thanks for having great merchandise at reasonable prices."
"Best lighting site I found by far. And if I may say so, you've done a great job getting well ranked in google searches. What I appreciated the most was that this site was the ONLY lighting site where I was able to educate myself on what I needed and didn't feel like I needed an industry professional to spec out my order. Sure you can buy stuff other places, but you're pretty much on your own. Oh, yeah and your prices were better :)"
"The only web site that I could find that had all the components of this fixture (5in Line Voltage Air Tight IC Remodel Housing). Thank you."
"Very nice! Much more clear than your competitor, Ardee lighting. I'm looking forward to the actual installation!"
"Your web site information is outstanding, hence my order. It told me exactly what I needed."
"I have shopped your site for fixtures and bulbs and found it easy to use. I am also pleased with your service. Thanks!"
"It was very easy to find exactly what I needed (display lights), and reasonably priced. Thank you!!!"
"I'm happy to have found your website. You are the only place that had what I was looking for at reasonable prices."
"I like the friendly and courteous tone of your website informational text."
"Thanks very much. You are a prime vendor firm and our needs for safety lighting will always addressed to your firm. Thanks for the great service and courtesy."
"I just wanted to share with you how impressed I am with your company. My first experience with your company was with your website and its vast amount of information. Any question I had was already answered and easy to find. The selection chart was very helpful and the floating cart was something I had not seen anywhere else. My new kitchen looks wonderful and the lights (Xenon Line Voltage Task Lights) are exactly what I was looking for and could not find locally. To say my contractor was happy with my choice and their ease of install is an understatement. He found them well made and easy to work with as well as perfect for the job I needed them to do. I was mistaken on the size of one cabinet and had to return the light for a smaller size. I called in to customer service and explained my problem to a courteous woman who directed me to Lori Shotter. I was transferred to her right away but found she was unable to take my call and I got her voice mail. I left my message about exchanging my light for another size and thought for sure I wouldn't hear from her for some time. My experiences during this remodel have left me somewhat skeptical of the phrase 'we will get right back to you'. Imagine my surprise when she called me back in 10 minutes time! She was courteous, helpful, and reordered the correct light for me while I was talking with her and I received the e mail receipt for the new light while I was still on the phone! I have received updated receipts and information for every transaction as well. I have since gone back to the website to read more on your company and can say you certainly have fulfilled your mission statement and guiding principles. I will certainly recommend you to all I know based on the quality of your products, website and outstanding customer service. I only wish the other companies I have had to deal with during this remodel were as informative, helpful and customer service driven as Pegasus Associates (Lighting)! Thank you all again."
"Thank you for your prompt service. The bulbs are the correct type this time, and my mother is quite pleased. I will recommend your company to anyone who has a need for specialized bulbs."
"Your website was the best of those I visited in providing education on the products."
"Very nice site, it was a pleasure doing business with your company."
"First time buyer.... very impressed so far. Thank you!"
"Clear, easy to follow website. You make finding the right bulb really easy. If I made a mistake, I know you will accept a return if I follow your return policy steps. Thanks!"
"Thanks. Your service is just spectacular!"
"You have an EXCELLENT website — I shop TONS on the internet and this product is hard to find and define — THANK YOU for making it so easy — it's fast too! and PS — I've built websites myself as well as shopped them infinitely so I am happy to report this to you!"
"Great website for lighting..thank you."
"I am a returning customer and extremely happy with your products and service. Thanks."
"Web site is well designed and the information was very helpful. I am trying without success to purchase recessed lighting from Kurt Versen. Can you help me? Thanks for operating a great web site. I will return."
"Appreciated the quick and clear response from customer service and their suggestion for my undercab lighting."
"I just wanted to give your company a BIG thank you. I had the opportunity to speak with two associates of Pegasus and both ladies were extremely knowledgeable and very nice. Thank you."
"Honestly, I love your site. It makes shopping for lighting simple."
"I did call in for help — you were quick to pick up and help!! That is a big plus because one item I needed was not that easy to locate. Good job!!"
"Easiest purchase for this remodel yet! Any questions I had about specs, sizing and install were already answered and easy to find. Thanks!"
"Your web side has very good design, nice connect to Google, easy to find product, and a very good item description."
"Website is very good and easy to use."
"My husband loved the tips and hints and looks forward to installing our new under cabinet lighting. Your website is very educational."
"Inola (not sure if I got the name right) was VERY helpful on the phone."
"GREAT Lady in Tech Support on 30MAR07. She's wonderful!"
"Just wanted to let you know, that you have great customer service. Thanks!!!!!!"
"I wanted to thank the Customer Service people I spoke with in solving a problem with an item I had ordered. It was the manufacturer's fault and was resolved in a most satisfactory and professional manner possible by the Pegasus staff. Your service and delivery is outstanding. Thank you."
"Customer Service response was excellent. I had a question, emailed, and had a response in about one hour."
"GOOD JOB USER FRIENDLY"
"Very easy to use website. I look forward to installing the xenon lighting."
"I ordered a lot of lighting fixtures from you guys before, and although there were some problems with breakage in shipping, I found the customer service to be very helpful. I am happy to use your site again and be a return customer."
"Found lights (5in Line Voltage Air Tight IC Remodel Housing) that I was looking for that I couldn't find anywhere else! Thanks."
"Thanks for carrying the LED in—wall night lights. They make great recessed hallway and stairway lighting."
"Received the shipment yesterday, thanks for the quick service. The lights are just what I had in mind and after checking with my buddy who knows all about this stuff — I ordered the correct stuff — thanks to your program that walked me through the process."
"It has been a pleasure doing business with you and hope my needs will bring us together again."
"We are very impressed with the prompt, friendly service you have provided in regards to a replacement for our cool white rope light after one segment gave out much too soon. It speaks well for your company that you would unhesitatingly take our word for the fact that we had a problem with one of your products and then quickly remedy the situation."
"I did appreciate all the helpful information you had on installation of the xenon undercabinet lighting. It is one reason I bought from this website."
"Very helpful customer service —— even called me to confirm an earlier order was correct (called me at my office after getting my telephone number from my wife). This is my third order —— and I will be back! Thanks for your help."
"Lot of great information that is helpful to those not familiar with lighting terminology and installation. Great work!"
"You are one of the only companies I can find who sell the in—wall LED night lights. Thank goodness you have a variety to select from, and you have extremely competitive and good prices. Thanks for having just what I need."
"I am very impressed with your OUTSTANDING SERVICE. I received my first order in seven days from the order date, everything was there, and it is working well. I also received a phone call from Ila, which also impressed me and it was very helpful. Needless to say, I'm telling everyone about you folks! Thank you."
"I just want to say thank for the great customer service! I ordered some lights a few months ago and there was a problem with one of them, so I called customer service. They were very pleasant to talk to and immediately replaced the light. I am very happy with the lights and the service and have already recommended these to a friend. Thanks again!"
"I was favorably impressed by the detailed product information. It made my selection process very easy."
"Very impressive and easy—to—use design. As a computer professional, I was pleased with its sophistication."
"Great product selection at reasonable prices! I have placed two different orders and will not go to my local Home Depot or Lowes for my lighting needs in the future because your website is much better at the same or better prices."
"Your site was the easiest of all the sites I searched to find xenon bulbs. 3 clicks and the product was found with an excellent description. I learned about CRI, thanks."
"Nicely written, unambiguous. I'm an English teacher, and I rarely come across websites as well—written as yours, with an even tone of voice."
"Ila, thank you for all your hard work in solving the many issues that come along with custom design. I could have not done this light project with out your professional opinion and guidance. Many thanks to you and your support staff."
"Nice web site——plus I like the fact that you have been around for a while——you may want to make that fact prominent on the front page."
"Great website. Your site made it easy to find exactly what I was looking for. Pegasus had this particular product priced 31% less than other websites. And an online retailer actually sent me a credit card receipt.....PDF'd? Wow! The fact that a real live person emailed me my receipt, giving me a point of contact, is far better than the service I have gotten from some other online orders (big name retail products). I look forward to receiving my order. Thank you."
"Very nice to look at. I like your variety."
"I had a question regarding my purchase and called your 800#. Lori returned my call within 5 minutes and was extremely helpful. Great customer service!"
"Love doing business with Pegasus. Quick delivery and easy ordering. A+++"
"Excellent site, products, and service. Thank you."
"This was so easy! Thank you!!"
"Easy and secure. Love your site and your prices. Thanks again."
"Most informative and comprehensive of the lighting websites. A very intuitive shopping and ordering process. Thank you."
"Thank you for the very fast processing of my order and the prompt follow—up. I will definitely order again."
"I recommend you whenever there's a conversation about lighting. As I said a year ago when purchasing xenon under—cabinet kitchen lighting, you folks set the gold standard."
"Great tech info. Very friendly. Thanks."
"Very pleased with ordering, products and promptness."
"We are very pleased with the lights we received, and how well they were packaged and protected. I like to cook and it's great to have good lighting above our stove again!"
"I am a customer that purchased a star field for my ceiling. I love it! A buddy of mine and I spent the day one day drilling holes, and running the fiber optic thru to get ready for insulation. I have built a new home. I just moved in Saturday and I had a professional electrician run the wires to a wall light switch instead of the switch that came with it. My son, Xander age 2, absolutely loves it! We have had so much fun with them and showing them off in one weeks time."
"Dear Mr. Farin, Since I am no longer able to buy xenon replacement light bulbs in Pittsburgh, I searched the web and found Pegasus. I felt more comfortable calling your company instead of doing a credit card transaction over the internet. Lucky Me . . . , On January 22nd I spoke to Christina who was incredibly professional, knowledgeable and polite! I received my order within 24 hours, plus it was cheaper than buying the product locally. I trust your employees and your efficient operation are truly a reflection of your own high standards! Keep up the good work as I look forward to continue to order from your company in the future."
"Very nice web site. I really like the shipping options because, I need the fixtures ASAP and most sites do not offer options. I'll stay on schedule and the g.c. will be happy!!! "
"Thank you very much for your wonderful customer service. Always a pleasure doing business with you."
"By far, the best lighting web site I've seen, best prices too. Thanks."
"Incredibly easy to figure out what I needed and to place an order. Congrats."
"I bought from Pegasus. They were cheaper than Home Depot! And the quality is really high. The lights (Xenon Line Voltage Task Lights) have a piece of thick diffusing glass that goes all the way across them. They don't have circles like the others I've seen. They just came a few days ago, 2 days before expected even coming from Pennsylvania (I live in Southern CA)."
"Just wanted to mention that I am very pleased with the service from your company. Ordering the products on—line was effortless. Your web site is well done. I think I speak for other customers.....if the website is difficult, confusing, has poor information, etc. most of us just move on to another site to make our purchases. Your site is A+. Your speedy shipment was also outstanding."
"Very professional Return Policy. I made use of it when I ordered a mini—fluorescent system and it turned out to be too bright. I then ordered another system (more expensive) that is dimmable."
"Prices were good, compared to competition. Shipping was very reasonable and influenced my decision to go with you."
"It took me a fraction of the time to shop for these items. Didn't have to wait for a salesperson. Prices are much more favorable than purchasing at the store as well."
"I like your company — wouldn't order anywhere else."
"Just a quick note of appreciation on your products. We purchased the PL—7020 and the PL—7022 (LED In—Wall Night Lights). They make a huge difference in the hallway lighting. Thanks."
"Way above average web shopping experience."
"I've never shopped at your company before. It was a pleasant experience. Thanks."
"Excellent info for products that need it since it's hard to commit to these types of items without handling them. Excited to see if what I ordered matches the descriptions. Confident it will, thanks for featuring items not available elsewhere."
"Because of your great Customer Service, I’ll be back and will recommend you to friends. I’ve received a number of follow—up form letters/emails from suppliers, but never had anyone follow up on my comments before. Thanks."
"Excellent website design and function!"
"I purchased a Tabletop Display from Vengra Design Group dba Smart Exhibits a few years back. The bulbs T4 22W 4100K are starting to flicker and not produce the amount of light needed for our exhibit. After calling customer support, they told me they didn't stock those bulbs anymore and I would have to purchase a new Header Light Kit for $189.00. Went on the web and found your company. You saved me over $100.00! Great Job! Thanks."
"Best site on the web. Helpful information for a homeowner."
"This site gives the best description of these products (Xenon Puck Lights)."
"Best lighting website I've found — great job!"
"I've looked all over the web for recessed wall sconces to light the floor in a hallway. I found what I was looking for in about 5 minutes on your site. The only thing I'd suggest would be to make it easier for Google to rank you higher in the search results."
"Nice website, informative and easy to use."
"This is my first trade show, so I don't pretend to know a lot. I appreciated that you had terms available for checking out —— as in, I wanted to know what was meant by a spread lens and all I had to do was to click on the term. Very nice."
"First time I used your site and I was very pleased with the process and products. Straight forward and not a bunch of un—needed pop—in's and useless fillers. Good job !!"
"I just want to take a few seconds of your time to let you know how much my wife and I think of your company. Last year we bought several under—cabinet lights from you after receiving some excellent advice over the phone from one of your customer service folks. I'm truly sorry that I forgot their name as their advice was exceptionally clear, technically accurate, and very unbiased. I really appreciate getting a straight answer to a question! The xenon lights we purchased were the perfect complement to our remodeled kitchen. Unfortunately, one of the units started to malfunction over the Christmas holidays. I phoned your customer service number last week to find out what could be done and my call was taken by Laurie (I certainly hope that I've spelled her name correctly!). She was wonderful and took care of our problem immediately and without any hassle. The new unit has arrived and is already in service. I am usually reluctant to do business with non—local companies because one just never knows how any problems will be handled. In dealing with your company, I've found your entire operation to be most admirable. Your products are accurately portrayed, your prices are excellent, your service both before and after the sale is exceptional, and your whole operation seems to be run with complete integrity. While I'm sure my meager amount of business is only a drop in your bucket, I can't thank you enough for treating my wife and I like your biggest account. You have earned a customer for life as well as an enthusiastic word—of—mouth advertiser. Would you please pass my deepest thanks on to your entire staff and especially to Laurie. She's the best publicity you could ever get ... give her a raise! Thanks again and Happy New Year to you all."
"I would like to compliment you on having Ms. Ila Turkovich as an employee in Customer Service. She was most gracious and helpful and really went far out of her way to solve my problems. Dealing with her was a delight and a welcome change from the usual treatment one gets from most Customer Service departments. It certainly reflects on the quality of your company. As a business man myself I appreciate any feed back from my customers. Congratulations. Please extend my thanks to Ms. Turkovich."
"Your service has been exemplary. I even received a call on a Sunday night to clarify my order. Your staff has been accommodating, flexible and very attentive to my needs as a customer. Great job!"
"I made the decision to purchase my undercabinet lighting (Xenon Ultra—Slim Lights) from Pegasus for two important reasons: 1. You offer an excellent product at a reasonable price. 2. Your website is the best I've seen——informative, well organized and user—friendly."
"I ordered years ago by phone and you got me my product to a show right on time. Saved me. I kept the name put in my file and found you easy. I found the light I had ordered before and it was a breeze to get them ordered. Thanks for all your help."
"Bought fixtures about 2 yrs ago. Lost paperwork for your site, happy to find it under xenon bulb search, happier to find replacement bulbs and easy to buy. Love the fixtures in place under expensive cabinets in complete kitchen remodel."
"Ila in tech assistance invaluable; very helpful with my order."
"Very nice and pleasant shopping experience."
"Thank you for your awesome customer service. Yes your price was good and the lights we bought were high quality, but the true test of customer service comes, when there is a problem. I called and had trouble with one of the lights which was damage during shipping. What I received was, 'Nothing But A+ Service' the replacement light was shipped that day. Thank you, 'I'll be back!'"
"I had purchased 5 Progress undercabinet lights, and the cost for the lights only, was the same as my order of six lights (Xenon Puck Lights) and transformers I just purchased (from Pegasus). The transformers were going to add almost two hundred dollars more. Thank You."
"Your website is excellent. I appreciated the detailed information on the lighting I was interested in (and) the ease of purchasing as well. I will be back."
"Thank you, Deb, for this very generous offer. You already had my business because your online explanations are superb and made me an expert in an area about which I had known nothing. You made my order possible. And I'm glad that your prices for the decolume were good and made it easy to turn away from your competitors."
"Your technical support (via phone) was very helpful and friendly."
"You have the best selection, service and prices for the T5 Thin—Inch fixtures."
"Thank you so much for the quick order — I was very pleased to receive the lights today that I just ordered yesterday!!"
"Thank you for sending me a receipt for my recent purchase of a slim light box. Ordering from you was a breeze and navigating your site was easy for someone like me who is NOT very computer literate."
"Nice site and nice products — installed under counter xenon lights (Xenon Line Voltage Task Lights) in kitchen during the holidays — now my wife is wanting another 16 feet of lighting elsewhere in the house."
"Great website, this is the second time I have done business with you! Great product photos and descriptions, makes it easier to buy without seeing first. Keep up the good work."
"I bought from you because your site contained much more detailed and helpful how—to information than any other site I visited. I especially appreciated discussions of installation, dimmability, color, energy usage (watts and amps), and types of transformers, even though I ultimately chose a 120 volt system. If I decide to add some xenon pucks, I will be back."
"Just a thanks from me for the great products and customer service that is second to none. I will be doing business with Pegasus for a long time!"
"Haven't got the goods yet . . . but an excellent experience so far. Very good descriptions and definitions for those like me with little knowledge. My electrician did not really get the right idea of what I wanted for lighting, but I felt quite comfortable ordering it here and soon presenting it to him for his expert installation. The return policy is nice if I get a look of wonderment from him and a 'what were you thinking' . . . I doubt it but it helps."
"I commend you on your service! Although the items I ordered were not expensive, they arrived in what must be record time. Your follow—up e—mail with my credit card receipt was a most welcome sight; I don't recall anyone else's providing that kind of service. Keep up the good work! You can be sure I'll visit your site again."
"Thank you for my order which arrived on the 20th. Great service!!!! A special thank you for the person who took my order over the phone and told me the exact replacement bulbs I needed for my under cabinet lighting. Thanks again!!!!!!"
"I just wanted to drop you a line to thank you and Pegasus for coming through for me! I searched via the internet for a Van Gogh night light and not only did Pegasus appease my strange request (what a wonderful selection you have!) but, the night light is beyond my expectations! The night light has a back cover that softens the light and illuminates the Van Gogh painting perfectly. And it was beautifully packaged in a display box. Also, your shipping costs were lower than the other suppliers that popped up which is what attracted my attention first. I am so excited with this gift and the fact that I searched through cyberspace only to discover a wonderful company in my own backyard. Thank you for your wonderful service, quality and selection. A loyal customer in Johnstown, PA"
"A really great site!! Had just what I needed and many options among those."
"First time I have used your web site and it was a breeze!!"
"In my home community I attempted to purchase 20W xenon light bulbs (for a fixture I purchased 9 months ago from Pegasus Associates Lighting) at 7 different hardware stores. One store tried to special order from their supplier, but after 3 weeks of back orders I gave up and cancelled. I ordered 3 bulbs from Pegasus the day before yesterday and received them today. Swift service when I bought the fixture and equally swift service when I purchased bulbs. I'm from Missouri — you gotta show me! You did. Thanks!"
"Your FAQ information pages provide unique and valuable help —— reassurance that I am buying the right transformer for my puck kitchen lighting project. I'll be back."
"Over the last week, we've been to 4 stores. After the hassle of not finding what we need, and not enough stock of what we could make do, your website is an example of what shopping should be!"
"My sales representative is Christina and she has provided excellent support. She is very courteous and knowledgeable. For the initial purchase, the experience has been top notch!"
"I ordered some lights off your website very late on 11/29, and they arrived today. Great service, excellent value, overall excellent experience. Many thanks, you've helped to keep our current project on schedule, and that is so very important in today's world. Thank you!"
"Thank you very much! After dealing with so many contractors and vendors, your helpfulness is much appreciated. You guys are on my 'highly recommended' list."
" . . . one of the best websites I have ever used, especially for a technical and potentially dangerous subject. When I had an email question, I received a response within 12 hours and a response to a follow up question in a few hours. I will recommend you to others (and I run an operation that does $140 million in design and construction a year)."
"Your site was a breathe of fresh air after looking at other sites. It thoroughly explained the details of each product and was easy to use. Keep up the great work."
"I just wanted to say 'Thanks!' for filling my order for Xenon G8 bulbs so quickly and efficiently. Placing my order was easy; I felt that I paid a fair price; and the fact that I had the bulbs I needed in fewer than 48 hours was remarkable. Thanks, again!!!"
"I just wanted to let you know that I was extremely happy with the entire Pegasus purchasing experience. I ordered a product through your website on Tuesday afternoon and was surprised to receive it via UPS the next day (I had not expected to receive it until next week). Everything works as advertised and I am very satisfied with my purchase."
"I purchased some under—cabinet fixtures (Fluorescent T5 Thin—Inch Fixtures) from Pegasus about a month or so ago but only recently installed them. They fit perfectly and my wife is very pleased with her remodeled kitchen. And I was happy with the price. I’ll remember you folks the next time I’m looking for specialized light fixtures."
"Your text chat service was great and response was immediate. Ila Turkovich did a great job. Thank you."
"This was the most well designed and thought—out site I have seen; with reasonable pricing as well. If the product I receive is as good, you will have well—earned my grudging respect."
"Very easy site to navigate for first time user... prices great. Thank you."
"This is an easy to use web site. Thanks."
"I ordered three transformers off your web site last week. They were delivered the very next day. First of all, I love the site. You provide more information about your products than any other web site I've seen. I was particularly impressed with the information on the low—voltage lighting products. As an example, your site is the only site that mentions anything about using low voltage puck lights in only a downlighting application because otherwise they melt from the heat. Also, the FAQ on low voltage transformers is phenomenal. Your site is the only one that I could tell what product I was actually ordering."
"If the quality of the product is as good as it looks, this will be a great find."
"I was not able to find the product anywhere else. I must say your site has a huge collection. This is my first time ordering, lets see how the shipping and delivery is?"
"We received the correct lamps today, thanks very much! I will certainly mention your website as an honest and great site to get bulbs, etc. We see over 100 patients a day in our clinic and often talk about many subjects during the treatment. Your excellent service is going to be a topic of conversation. Thanks again."
"Hi — thanks for your prompt assistance. I bought the 20w bulbs & they came in a surprisingly quick time — just a couple days & over the weekend. I stood around waiting for an associate to help me find xenon bulbs at my local Home Depot for just about as long and with infinitely worse results — they don't even carry them & their staff is much less polite, knowledgeable & helpful. Pegasus has come through for us once again. Thank you."
"Thank you for making this process so easy.............and fast. My lights arrived yesterday. I will certainly do business with your company again and will refer my friends as well."
"Ila (sp?) in tech support was FANTASTIC!!! I would not have even made the purchase without her help. I do not know anything about your business or your customer base, but it seems to me that without people like Ila on the other end of the phone, you'd be missing out on a LOT of sales. Please tell her how great I think she was. Thank you."
"Everything about my recent order with Pegasus was handled very well. Shipment was very quick. I would certainly order from Pegasus in the future."
"One of the best web sites that I have been to, with regards to product descriptions and usage. Very helpful information on installation and application of product. I will be back!"
"Customer service was excellent."
"Keep up the good website."
"Every time I order from your site, I have always been pleased with your service and turn around time. Thank You."
"Very nice and efficient website. It just got you an order. Nice placement with Google."
"I wanted to follow up and thank you for the replacement lamp and the outstanding customer service. Your team at Pegasus has really impressed me. It's truly a pleasure to do business with such a competent group. Be assured of my loyal patronage in the future."
"I'm glad I found your site. Your site was one of only a few that clearly explained the different types of xenon lights in terms of what is dimmable or not. Thanks!"
"Overall your website was very easy to navigate compared with your competitors. This is why I chose your products."
"I just retrieved my messages from home and greatly appreciate your follow—up and wonderful customer service! You guys have been great to deal with. I will certainly recommend Pegasus to my associates and will be using you again in the very near future! Thanks again."
"I called earlier today regarding your T4 undercabinet lights. I received a quick call back and was provided with all of the information I was seeking. I was impressed!"
"Your good descriptions of the products made choosing your company over many others on the web easy. Thank you!"
"I think this is the best organized website that I have ever seen (and I am involved in online/ebusiness myself): the way in which you provide advice and then immediately provide the selection for ordering is fantastic. Congratulations to whoever built this site for you!"
"Thanks so much for your quick response. I really do appreciate working with a company who communicates so well. I am in the process of opening several franchise retail stores, so I will keep your web site book marked for the time I'm ready for lighting. Thanks again."
"Thanks for such great service. I can't believe how quickly the order arrived. This is the 2nd time we ordered with you and both times have been outstanding!"
"Best quality undercabinet lighting I've ever purchased. Professional detailed web site. Thanks!"
"I found this site the easiest to use. I know nothing about lighting and learned a lot that helped me make my selection. My electrician said I did a good job getting what I needed. Thanks."
"A well thought out website with user friendly descriptions. Fairly priced and inexpensive shipping cost. I will return soon."
"I was amazed to find this halogen bulb so easy to find and purchase."
"Good looking and easy to check things out."
"You guys have really impressed me with your customer service! Thank you so much for your quick response. I will most definitely check your website first for all my future lighting needs. You're the best! Thanks."
"The detailed product information and helpful general information you provide on your site is exemplary——truly outstanding. I'll certainly buy more lighting products from you. I wish you sold more stuff (at least line voltage landscape lighting)!"
"I got much more needed information from your site than I was able to get in the local big box store. I bought based on your excellent information and advice."
"I couldn't find the product I bought from you anywhere. Thanks."
"I frequently shop on line for a variety of goods/services, and your site is by far one of the most user—friendly. Thank you very much."
"Christina was extremely helpful in correcting my errors. She not only reduced my shipping cost by advising me of alternative methods but did it in a pleasant way. For this reason I look forward to continuing doing business with your organization. Thanks for the great service."
"Nice to find a place that charged fair shipping. For these tiny bulbs, which would easily fit into a small bubble envelope and weight almost nothing, you charged $4.06 shipping. All other firms wanted $8—10, which almost doubled the total cost. Thanks."
"The lady that helped me at your company with my last order was outstanding. She addressed my needs quickly and professionally. Thank you for being available."
"Technical support from Ila Turkovich was excellent via 2 email exchanges and 1 phone call. Your web site was awesome and very helpful."
"An exceptionally well produced web site that makes shopping an easy task."
"The response time on my last order was great and you supply a good product."
"You have stood behind any problems in the past, and the product selection and quality is great. I will definitely use you in the future, and I have recommended you to several friends. Thanks"
"I am quite pleased with your company and website. It is obvious that you go to great effort to provide every bit of information that a person shopping would require. Just one of many powerful points is that you give all measurements down to, with and without the added cord space that the under counter fluorescent would require. I can't tell you how many websites that sell lighting only provide one measurement and that is length. Your products are at great prices and I am extremely comfortable with my purchase choice after all the detailed information on every aspect that you thoughtfully supplied. Your web site should be a standard for what retailers SHOULD strive for. I am so tired of the lazy dealers that expect the purchaser to be comfortable expending money after viewing a one inch low resolution photo and a one line description in this age of unlimited webspace. You website it top notch and you have considered every question and aspect that a customer would require when making a choice between products. KUDOS!!!"
"You are the only place I was able to find what I needed... with variety."
"A very good web site. It helps you navigate and make decisions about the products you want. It also provides enough technical information so that you are comfortable that you made the right decision."
"I had purchased several under cabinet lights a few months back and the service then was exceptional. The lights were of good quality, they arrived here fast, and were packaged very secure. The web site is informative and helped me make a decision of what type lighting I needed."
"I will certainly refer other people to this site as it was very helpful and easy to use. I found your site by searching 'puck lights' on Google. Your site was listed first outside of the top shaded box area. I tried two other sites to compare and couldn't find what I wanted."
"I also contacted your customer service department for help with our decision and was very favorably impressed by your representative. Unfortunately I can't remember her name so you can give her a raise!"
"You appear to be a valuable source for specialty lighting. Good Tech support too."
"Good descriptions, photos and easy to use. Congratulations on a site well done."
"A return customer; just love your products! Great service, too! Who could ask for anything more?!?"
"Found your site (and pretty much found the specific product) through Google. Very nice site."
"We found exactly what we wanted on your site. We could not find it at any brick & mortar store. Thanks."
"I talked to Ila and she was very helpful. If it wasn't for Ila I wouldn't have spent $600 with your company. I would have looked for someone closer as I'm from Southern California. Thanks again Ila!"
"I searched far and wide for my lighting, yours was by far the most helpful and complete web site. I could have bought Kichler lighting locally, but was turned off by their lack of product information. Thank you!"
"Very Nice Web site and good position in finding it via google. Just what I needed for my new cabinets. Will get more if this works as I expect. Thanks."
"Oops. Didn't read the info on returns. I will go back now and find it. I hope I find it as customer friendly as I found your web site. The information you provided along with your business philosophy and your product is the reason I came back to your site. Thanks."
"Clean presentation of good looking items."
"The best site I saw to buy lights on the web. Keep up the good job and will be sure to refer people to this site. Thank you."
"Very Informative about products. I like the ability to see installation pdf's. Easy to find the very large selection of items...although I couldn't find the "multi—taps" for the puck lighting, but your efficient phone person solved that very quickly. Thanks for the great service!"
"I used your website, because of the descriptions. On bulbs.com I could not determine which bulb I needed. Yours was dead on. Thank you for your time and trouble."
"Good stuff. I look forward to returning."
"Fastest website to check out !!"
"Your site is very informative; the question—and—answer sections are very helpful and valuable. I appreciate the detailed product descriptions!"
"Nice website — very user friendly. I also had to call for assistance, and Ila was very friendly and helpful."
"You had the most information and helped me make the right selection for my undercabinet lighting. We are more than pleased with the result! Good job!"
"Your website is very simple to navigate without all the frills. That's a good thing!!"
"Ila was excellent to work with, thank you."
"THE BEST I DISCOVERED."
"Good Site/easy to use!"
"Very easy website to use and very informative on your descriptions. Thanks."
"My first time to your site...I like it, easy, fast, and seems to have good products. I'll be back if all goes well with this first order. Thanks!"
"Web sites are generally difficult for some people to browse through but your site was easy and I was not confused."
"A pleasure to use your site."
"Talk about great service! I am really impressed!! (and I am not easily impressed). My order included FOUR PSP—22/SW/41 fixtures but when it arrived there were only TWO. I went into a state of 'panic' anticipating that getting this matter cleared up would be a long and complicated procedure. I called very early Thursday morning (Hawaii time) and was fortunate to talk to Christina (who should be your employee of the year if not the decade!). She was courteous, understanding, emphatic, and everything else that could be desired in a customer service agent. She indicated that it was probably a shipping error and that she would follow through immediately. She could tell that I was a 'up tight' about the matter and to reassure me she called me back after she had resolved the matter with your shipping department. And, guess what? The other two fixtures arrived Friday afternoon! Now if that isn't great service, I don't know what is! So, thank you so much. As I mentioned to Christina this was my first order from you but I can assure you that it won't be my last."
"I recently placed an order with your company for the first time. I would like to express my sincere appreciation for the extremely high level of customer service I received from Ila in technical support and Christina in order processing. I am not very knowledgeable in lighting products and Ila patiently and repeatedly helped me come up with solutions to my needs. Christina cheerfully helped us work through order processing issues (with my credit card company) that would have driven most folks nuts. Both Ila and Christina were courteous, friendly, helpful, knowledgeable, and just plain enjoyable to deal with. I will certainly call Pegasus for future lighting needs."
"I want to commend your company on your outstanding customer service. I am in new home sales for Signature Homes in Birmingham, Alabama. Customer service is so vitally important, and your company is absolutely outstanding. From the time I sent an email this morning requesting information on how to return and replace an order, I have received two emails and two personal phone calls to ensure that my requests are handled properly and timely. Carol, Gerry and the other young lady I spoke with (can’t remember her name!!! So sorry!!!) were personable and very helpful. I just wanted to send a quick email to say 'kudos' to you and your staff! Great Job!"
"Thank you very much for the excellent service: ordered Wednesday night — in my home on Friday. Unbelievable!! And the product is the nicest undercabinet lighting I have ever seen (Microfluorescent T4 Light Fixtures). Not inexpensive but clearly quality fixtures. I very much appreciate your efforts. Thanks again."
"I received my lights, transformer and bulbs today........only 2 days after I placed the order! That was the fastest service I have ever received from any company, internet or otherwise! Everything arrived safe and sound. It was so quick, we're not even ready to install them yet, but they are just what I wanted at what I feel was a very reasonable cost. Thank you and your company for your prompt attention and courteous service."
"I couldn't believe how quickly you filled my order — seemed like it arrived the next day! I am very pleased with the fixtures."
"Thanks for a great product and prompt customer service. The kitchen looks GREAT with the microfluorescent T4 lamps under the cabinets."
"Wow. We already received our lights. What an easy process."
" . . . I want to compliment your firm for the fastest delivery of material I have ever ordered and the follow up with the confirmation and receipt is excellent. Again thanks for the fast response. That is what one would call CUSTOMER SERVICE."
"I would like to express appreciation for such a simple and satisfying buying experience. The web site was straight forward and easy to navigate. I was able to find exactly what I wanted for my cabinet. The delivery was lightning fast. Thanks for your fine example in how internet shopping should be."
"Thanks for the prompt service — the lights arrived today. Please tell Ila how much Dianne and I appreciate her help. Looking forward to purchasing from you in the future."
"I have placed two separate orders online and although the items I ordered are back—ordered until mid—June, I had to let you know that the customer service has been unbelievably prompt, courteous and helpful. Immediately after finalizing my first online order, I received a phone call (Immediately as in within 2 minutes) to let me know my items were not in stock and did I want to proceed with the order or cancel it. I asked if one light could be sent for my contractor to make measurements and to drill my cabinets for the lights before installing them. Within 5 days I had my light fixture. When I added a couple of additional fixtures to my order, I received the same phone call confirming that I wanted them even though they are on backorder. I could not get to the phone however, and instead found an e—mail waiting for me that evening. I e—mailed that I did indeed want the fixtures, and received another note within 24 hours letting me know the order was processed. I so appreciate the prompt and courteous attention to service and by the way, I love the fixture."
"Pegasus Associates Lighting is simply outstanding. You set the gold standard for the lighting industry in product design, support, customer service and overall value. Your xenon line voltage undercabinet task lights were the perfect replacement for the poor quality halogen puck lights I bought several years ago from a nearby home center. Product design is superb. Installation is simple. The hinged lamp cover makes lamp replacement quick, easy and safe. The diffuser glass provides beautifully even illumination on the work surface. The wiring knockouts on the PLXC series allow the fixtures to be butted together and I used all four fixture lengths in various combinations. The distance between bulbs along the different fixtures is very even, so there are no lighting gaps. Support is unparalleled, especially your website. There’s no other website that provides as much useful information to the nonprofessional lighting customer. It’s all there, from complete descriptions of the general types of lighting, to installation tips for specific products. Your founder Dr. Farin’s emphasis on customer education shows in your website, and it gave me terrific confidence that I was ordering the right product. Service goes beyond the call. Christina e—mailed me that the dimmer I ordered was backordered and would be delayed, but then saw to it that it was shipped directly from the dimmer manufacturer. The dimmer arrived the same day as the rest of my order. Thanks, Christina! Value can’t be beat. I could only find one other provider of line voltage xenon task lighting on the Internet – at twice the price. So the next time I have a question about lighting or finding an innovative solution to my needs, there’s no doubt whose website I’ll consult first!"
"I recently received the replacement light. I just wanted to write back to thank you for your prompt action. I wish your level of customer service were a standard across internet stores; actually, across all stores. It's rare to run into a company or company representative willing to provide such terrific customer service."
" . . . it is very refreshing to know that there are still people and companies out there that do care about good customer service. My wife and I appreciate you guys going above and beyond to take care of our needs. Thank you so much!!"
" . . . I have already installed the rope light under my 69" long hutch. It looks a little dimmer than I would like, but the light is pure, clear, soft, and has an appealing bluish color to it I like. Overall, I love the LED rope light. This is the first time the area under the hutch has been lit from end to end without obstruction since '94 when my dad bought it. I also love the PDF generated invoice, I wish ALL internet stores would do the same."
"Apology certainly accepted and most of all, thank you for reacting to this problem so quickly and efficiently. I will have no problem in buying from you guys in the future. Thank you especially for expediting the shipment of the replacement fixture. Again, thank you for your great customer service and great success in your business going forward. You have an awesome website and a great product mix."
"I couldn't be more pleased with the T4 Fluorescent light I just received. It's exactly as described on your site and is the perfect answer for areas that need more light where hardwiring is not an option. The illumination from such a small light is amazing and installation is a breeze. The T4 is sleek, compact, easy to install and provides a generous amount of light in a very small footprint. Many thanks to Pegasus for filling a much needed niche for consumers. I could find nothing comparable in my area and finally gave up an turned to the internet. Even more surprising was the great customer service which I found to be highly responsive and quick to answer my questions. I am now considering T4 lighting for areas in my home I thought I'd never be able to light. Thanks so much for such a wonderful product and for your exceptional customer service. I'll be back and I'm recommending Pegasus to all my friends and family."
"We just recently received our order from your company. Your website was well organized and very user—friendly. We were also impressed by the speed of delivery, customer service, and the functionality of the products. All the bulbs we ordered were working when they arrived. Thanks again for your outstanding service, and we will certainly purchase products from Pegasus again when a need arises."
"I would like to bring your attention to a great experience I had with Lori in your Customer Service Department. She made my day! She got back to me in a matter of minutes to let me know that the change to my order was no problem. It was something small, worth only $2.85 but it is the little things that make customers happy. I work for a retail company, and we pride ourselves in giving excellent customer service. Lori is truly an asset to your company! If possible, please give her my praise along with a copy of my comments."
"Just a quick note to say I appreciated the way Christina assisted me in completing an order which had presented some difficulty. Christina was prompt and professional. Her help exceeded my expectations and earned allot of good will for Pegasus Associates Lighting provides. Thanks. Hope to do business with you again soon."
"I am leery of doing business on the net, but I must say the experience of dealing with your firm could not have been better. Great products, reasonable prices, quick delivery, and an easy and user friendly web site — perfect! Thanks."
"I have used numerous under cabinet lighting systems in the past. I am most impressed with yours (Xenon Low Voltage Light Strip) and will be specifying it on many jobs to come."
"Just wanted to let you know how nice the fixtures (Fluorescent Circular Ceiling Fixtures) look in the building. I will forward you a picture of the completed corridors once the carpet is installed.
We are so pleased and it was a pleasure doing business with you. Happy New Year."
"I received my undercounter kitchen lights (Fluorescent T5 Thin—Inch Fixtures) super fast, and they are just fantastic! Thanks for the great service, I will be back!"
"Your customer service, shipping speed, prices, and everything are great."
"I would just like to thank the people at Pegasus Associates Lighting provides for their commitment to customer service. I recently was searching the internet for what I thought was a unique Christmas gift and came upon the Pegasus web site. After deciding that the product they offered (BBQ Grill Light) was the one I was going to purchase I placed my Christmas order. Unfortunately I received an email from Christina Morgan that the item was on backorder. Do I cancel the order? She said it was expected on December the 14th, but I do not know this company and there are plenty of companies out there that offered similar items. So I emailed Ms. Morgan to ask if she knew for sure if the item would be coming in time for Christmas. My phone rings, and to my surprise it was Ms. Morgan assuring me that I would have the items for Christmas as they were already in shipping. I must say that this kind of personal service is amazing, especially from an internet service company. I also received an email from Carol Willis in Accounts Receivable, forwarding my receipt. Very professional! Again, I want to say that this kind of customer service is hard to come by, and very much appreciated. I do not know anything about your business, but I wish you much success. With personnel like these, I am sure the company will thrive. Merry Christmas and best wishes for the New Year."
"Received my lights today. I want to thank you for the wonderful service provided by your company. You can be sure that I will return to your company for any further lighting I may need. PS: Happy Holidays to you and all the other employees of Pegasus."
"I purchased the Microfluorescent T4 under cabinet lighting and they work great! They fit under the cabinet with only a partial piece of the retention clip showing. These are the slimmest available lights that I have seen. They are a great addition to our completely remolded kitchen."
"I just wanted to thank you for a job well done. I ordered some lighting from you on Monday and they arrived Wednesday morning. I must say that the whole experience was flawless, beginning with your informative web page, the easily understood ordering form, all the way down to the emailed updates on the status of my order; every part of the process was exceptionally pleasing to someone who has never ordered lighting. Being a home owner, I most likely will never need much more lighting. However, I do sit on the board of directors at my church and other community organizations, if the need for lighting ever comes up, I will most assuredly usher them in your direction."
"Recently we remodeled our bathroom and I needed something special for a lighting effect in our shower. After looking locally and then searching the internet, the only place I could find that unique light was Pegasus. I called to place the order and the light was shipped that day. Even though I had requested UPS 3 day, the light arrived in 2 days — I gained a day in my construction schedule and the product was fantastic!"
"I found your web site as I was looking for an alternative to under counter halogen lighting. The web site is extremely easy to work through and descriptions are clear and concise. I applaud your marketing savvy and connection to the end—user. That being said, there is often still a need to speak with a "warm, fuzzy body" when purchasing new products as a novice. That's where Ila Turkovich comes in. She patiently answered all my questions. She suggested placement of lights AND she promptly returned phone calls! I told a doctor (I no longer use) — you are only as good as the people who work for you! If Ila is representative of the professional staff you hire, then I can only imagine the success Pegasus will have in the future. Yes I ordered the xenon lights (including the multi—tap connectors suggested by Ila) and look forward to ordering cove lighting as well."
"Just wanted you to know before this order I had bought 2 of these lights to test them out, and now have bought 4 more. I love them, they are perfect for my needs and really help/make a difference. My trade show booth is like a diamond in a bag of feed, I have a total of 20 lights and 6 of them are your PDL—214—B. Thanks also for being such a great company with quick orders, shipments and professional contact info."
"KEEP UP YOUR OUTSTANDING SERVICE! Quoting from another customers comments — 'I've gotta' tell you how drop dead impressed I am with the employees at Pegasus Associates Lighting provides! The receptionist when I called in was very attentive and helpful from the minute she answered the phone......NO MAILBOX OPTIONS, A LIVE HUMAN BEING TO DEAL WITH, AND NO DROPPED CONNECTION! Where did you find her?' Christina suggested a better product for my application (Xenon Ultra Slim Low Voltage Lights), checked on back order status — actually found some in stock and shipped them. Always called back within a half hour when she found out information. She was very personable and professional. Debbie arranged for UPS to pick up 3 lights ay my house that were the wrong product and even provided UPS with a return address label — to be returned at your expense— I never received such outstanding service! Ila helped me with a technical question and shipped 6 xenon bulbs
"Thanks for your quick quote. I've looked all over the internet and think your product and service the best!"
"You guys are the best supplier so far during my Kitchen/Bathroom remodel. Ordering from the website was fast and easy, email communication (order confirmation, receipt, and shipping status) was perfect. I was very impressed by how quickly everything shipped. Also, the Xenon Low Voltage Light Strip was a pleasure to install, even though it was fairly difficult to get the two halves of the clear plastic socket to snap together. I'm looking forward to receiving my next order. Thank you for a great experience!"
"Thanks for the speedy order processing. Not sure if this going to the correct 'department' / or person, but I've gotta' tell you how drop dead impressed I am with the employees at Pegasus Associates Lighting provides! The receptionist when I called in was very attentive and helpful from the minute she answered the phone......NO MAILBOX OPTIONS, A LIVE HUMAN BEING TO DEAL WITH, AND NO DROPPED CONNECTION! Where did you find her? Who could have imagined that when I opted to leave a message, my call was returned with in 30 minutes. I got an intelligent articulate sales person that knew the product, was patient with my explanations, and coached me through the product selection to assure I will be getting what I need, not what she wanted to sell me. She further indicated that all the Customer Service lines were busy and immediately 'took over' the order processing to expedite the process. She even gave me an accurate cost for the shipping of the materials to Colorado. She then told me that a confirmation would be sent to my email address, Ila was right, within an hour. Throughout this process Ila was cordial and absolutely brilliant in representing Pegasus Associates Lighting provides. Please tell the boss and please tell the young lady imprisoned to the phones that I appreciate her professionalism too."
"Thank you for your immediate reply and solution to the situation. It's prompt and courteous service that will lead to good 'word of mouth' publicity for your company. I will definitely recommend your products to friends that are looking into a 'good' lighting company."
"We recently remodeled our kitchen and purchased your Xenon Low Voltage Light Strip with the Xenon Festoon Lamps. Your suggestions for spacing, type and placement were perfect. You cannot see the bulbs at all, (unless you stick your head under the cabinet, of course). The effect the lighting provides is everything I expected and more; we can go from accent with the dimmer switch turned down to full lighting when needed. Thank You so much for everything. My wife thinks I'm a genius....... "
"This was my second order with you and I am extremely pleased with the products I have purchased and the quick delivery on shipments. I will continue to buy from you and I have given your company name to two friends of mine that are looking for under counter lighting. Thanks again!!!!!!!!!”
"Thank you for responding so quickly! You can be sure we will order from you any item you carry that we can use."
"I will use you again and have already recommended you to our designer. Thanks for great pricing and quality products."
"Just want to say job well done! Great prices excellent service and fast delivery. Thank You."
"I am very pleased with the xenon puck light kit I bought from Pegasus. I needed to light up a display case, and couldn't find anything suitable in the home stores other than halogen, which was too hot for a closed cabinet, especially since I store my Franklin Mint and Danbury Mint diecast cars in there, and would be afraid too much heat would cause damage. I've enclosed a picture to show how I used them. For aesthetic reasons, I cut an extra shelf in half lengthwise, and used it as a light valance by recessing the pucks into it, then mounting it under the cabinet top. I'm telling all my collector friends about your xenon lights and great service. Thanks again!"
"Thank you, everything arrived as ordered, promptly and at a reasonable price. I will not hesitate to recommend your site."
"Thanks for the speedy order processing. Not sure if this going to the correct 'department' / or person, but I've gotta' tell you how drop dead impressed I am with the employees at Pegasus Associates Lighting provides! The receptionist when I called in was very attentive and helpful from the minute she answered the phone......NO MAILBOX OPTIONS, A LIVE HUMAN BEING TO DEAL WITH, AND NO DROPPED CONNECTION! Where did you find her? Who could have imagined that when I opted to leave a message, my call was returned with in 30 minutes. I got an intelligent articulate sales person that knew the product, was patient with my explanations, and coached me through the product selection to assure I will be getting what I need, not what she wanted to sell me. She further indicated that all the Customer Service lines were busy and immediately 'took over' the order processing to expedite the process. She even gave me an accurate cost for the shipping of the materials to Colorado. She then told me that a confirmation would be sent to my email address, Ila was right, within an hour. Throughout this process Ila was cordial and absolutely brilliant in representing Pegasus Associates Lighting provides. Please tell the boss and please tell the young lady imprisoned to the phones that I appreciate her professionalism too."
"Just completed installation of my new under—cabinet lighting system. I used your Xenon low—voltage lighting strip with the 10w festoon bulbs. We're thrilled at how the project turned out and the amount of light thrown on the kitchen workspace. It's a tremendous improvement!! My compliments to all at Pegasus who so patiently answered my questions in the runup to purchase."
"It has been a pleasure working with your company. Everyone has been extremely helpful, even during the phone system shut down!! We have not installed our last order yet, but we are looking forward to the 'glow'! Thanks again for your help."
"I want to express my complete satisfaction with your web site. I have started using the internet in the last two years to order multiple things for my house. Your web site has to be the most comprehensive web site I have looked at and I will buy a lot more products from your company. Very detailed and full of useful information. Thank you very much in advance."
"The lights we ordered arrived today via UPS, on time, and they're perfect for what we want to light up. Very satisfied. Thank you for the 2—day shipping, as requested. My confidence in your company is high now, and I'm going to order more lights."
"I just wanted to let you know how well I think your website is organized. It had all the information I needed to choose a product for lighting the inside of my kitchen cabinets."
"I was just back to your site again to check to see what all you have now. Imagine my surprise when I saw my photo (Brushed Chrome Xenon Low Voltage Triangle Lights) and testimonial. I am very flattered, and wanted you to know that the light are working out better than I had hoped. Your site really is first rate, and I wanted to thank you once again for the fine product you have."
"I think your website is tops in organization, information and ease of use in ordering. Also, your order fulfillment was excellent."
"Deb, This is the person who, I'm sure, drove you crazy last Monday, January 31. You will never know how grateful I am to you and your associates for such a pleasant experience. I searched every lighting store, Home Depot, Lowe's and even Wal—Mart looking for something other than the ordinary white recessed lights, all without avail. When I started looking on the internet, I went to several web sites and always ended up coming back to yours which, by the way, was very user—friendly. With much trepidation, I finally decided to place my order on Friday night. Imagine my surprise to get a reply from the president himself assuring me all would be well. And then I spoke with your co—worker (I'm sorry, I forgot her name. Was it Tina?) who called me and immediately made me feel much better. But, of course, I couldn't let well enough alone —— I had to mess up my order again! And you returned my call, fixed my mistake, and put my mind at ease. Now, here's the really amazing part. I needed the lights on Thursday, February 3. Guess when I got them? Thursday, February 3! And they were perfect! . . . To say I am truly impressed is an understatement. Thank you very much for such a pleasant ending to my nerve—racking search for recessed lights. Please let your co—workers know they made someone in Pennsauken very, very happy."
"I want you to know how very, very much I appreciate your help in solving my order problem. What could have been a disaster seems to have been resolved by you. Yes, I am having a great weekend due primarily to you and the friendly and efficient manner that you exhibited in solving my problems. Again, thank you."
"Just wanted to let you know the results of the Dallas Project! . . . We EXCEEDED expectations and you were an important part of making that possible! We will definitely recommend you to our buyers and look forward to working with you in the future. You and your boss were great!"
"I just want to let you know your internet site should receive a, 'Best of Design' awards. It is easy to navigate and obtain information. Kudos to whoever did the layout!"
"I want to start out by saying your products are great; they are exactly what I needed. I am doing paintless dent removal and the narrow light with the high wattage really helps me to see where I need to be with my tools."
"I just wanted to let you know what a pleasure it was to discover your site on Google —— immediately see with a photo what I wanted, place an order and receive the merchandise so quickly. Having over the years had to go from one electrical store to another searching for the bulbs for our lamps I finally realized I should just go to the web for this item. Your web site made it so easy."
"Just wanted y'all to know that I was VERY impressed with how fast I received these lights (Xenon Line Voltage Task Lights) after ordering them, and that I LOVE them! I look forward to doing business with you again in the future!"
"I would like to thank your company for the wonderful lights (Xenon Line Voltage Task Lights). The order was delivered in great time and packaged well. The lights were a wonderful addition to the kitchen. It made such a difference in the surface lighting."
". . . by the way, the lights (Xenon Low Voltage Light Strip) look GREAT! Everyone comments how nice the light is, how uniform, etc. It really has made a positive difference in my kitchen, thanks! One suggestion, When I first test fit my lights under the cabinets they cast a funny yellow glow. It turned out that the plywood from under the cabinets had to be painted white, then it looked great. You may want to suggest it. . ."
"Thank you so much for your professional and expedient service. Steve is REALLY impressed (and that’s something!) and I’m very happy. All we know is that you took a confused order, confirmed and made sure it was right and delivered on time and with a smile. Thanks so much . . ."
"I just wanted to tell you how wonderfully polite and helpful the woman was who returned my inquiry this morning. I believe her name was Brenda. Alas, it is rare that you find someone intelligent and informed to answer your questions these days. Adding her pleasantness to those qualities (not to mention patience) made it a delight to talk to her.
"Your website is very well designed, making your products easy to find, and you have a great selection. The information you provide about the products is outstanding. Twice I've ordered by phone and your staff has been very helpful and courteous. Thanks for great products, prices and service!"
"Received and installed the transformer yesterday. Thanks for the fast service, the transformer works well!"
"I installed all of them and they (Xenon Low Voltage White Task Lights) are outstanding. I would also like to add that the installation was extremely easy and I am very pleased with the product and your prompt service."
"It has taken me awhile to get around to writing you, but my experience with your company was absolutely first rate. . . from customer service to product quality. These xenon under cabinet lights (Xenon Low Voltage Designer Task Lights) add so much to our remodeled kitchen. Our contractor was impressed with them also. Thanks!"
"I like the lights (Microfluorescent T4 Light Fixtures) very much and appreciate the professional and prompt service that I have experienced with the two orders I have placed. Thank you."
"Wow! Thanks for the quick response and great service. I thought this would take a lot longer."
"Got the order installed over the weekend, and things turned wonderful. The combination of Halogen and Xenon (Xenon Low Voltage Light Strip) really brought out the colors in the glass tile back splash."
"The three slim—line lights (Fluorescent T5 Low—Profile Light Fixtures) arrived at our front door yesterday. We opened the box with some trepidation, but were very pleasantly surprised. The lights are light weight, plug together as easily as Legos, and emit a very bright light. And they had a plug, just like you promised me. So far, no hum. We knew what we needed but we thought the product may not exist on this planet. Excuse the exaggerations, but we've lived with a couple of out—of —date humming lights for several years. And these fluorescent lights are perfect!"
"I just received the xenon fixtures (Xenon Low Voltage Designer Task Lights) this morning. You must have shipped them the moment we hung up the phone because it only took 2 days via ground freight! The fixtures are EXACTLY what I was looking for to install in my newly remodeled kitchen. I anticipate that they will operate as beautifully as they look. Thanks so much for your pre—sales support and very prompt service! I will definitely come back to you for future lighting needs."
". . . I'd like you to know your company has the most 'user' friendly web site out there. I always shop online and have done lots of research on Xenon Lighting."
"Thank you so much for the assistance. You guys are a great company to deal with and as I said before, the fixtures (Xenon Low Voltage Task Lights) are first class."
"Pleasure to buy the xenon lights (Xenon Low Voltage Designer Task Lights) from you. I called your office before I ordered them and for your recommendation and Pegasus recommended them over the fluorescent bulbs. Installed and they are great. Have two co—workers that I showed the lights and you should be expecting more orders! Thanks."
"As our maintenance man says, they (Microfluorescent T4 Light Fixtures) are cooler than cool."
"We love the xenon under—counter lights for their form factor, their 'dimmability,' and the cooler temperatures. Your organization has been a joy to work with. You set and meet expectations extremely well. Thank you."
"Thanks very much for being so prompt and cordial. We will definitely come back and we will tell our friends."
"Great website, excellent service! This is how internet shopping is supposed to be."
"You provide a valuable service! These days, if a product doesn't sell a thousand units, it is discontinued and that's frustrating to folks who own things that must be maintained by these products because it renders the product useless. I looked all over my area (a large urban area including Boston , MA) and couldn't find a single merchant that carried T4 8W fluorescent bulbs! Online I got the same results until I found your site. Thanks for your selection and your ease of ordering!"
"The xenon fixtures (Xenon Low Voltage Designer Task Lights) arrived today, exactly as you informed us that they would. We have nothing but 'thanks' and admiration for the way that you do business. You are prompt, honest, good pricing, and excellent follow—up. You will always be our first stop for unique lighting and also a recommendation to others we know."
"Your Microfluorescent T4 fixture is remarkable. I used it to replace the 'guts' of an old 18" aquarium light fixture which I could not find a ballast for. I was able to install your unit in its place, by drilling only one hole for the bracket and one for the power cord. It works beautifully!!!!!! NO NOISE!!! And better light, plus it operates COOL!! That is, no hot sides of the lamp from ballast heat. I am very impressed and very pleased!!!! I sure wish I could have found your product sooner!!!"
"My range hood was in this house when I bought it. It is a non—standard size so none of the range—hoods on the market would fit this space. So I began a search to try and find something to light up the range top. Your company was the only one to provide me the ideal solution (Xenon Low Voltage Triangle Lights). Thanks again for a great product for my needs."
"Big thanks to Brenda and Debbie for your patience and willing to solve my problem! I would have to say that I am very happy with what I have seen from you guys; just awesome customer service! Thanks."
"Hi, I would like to say that Brenda was a great help to me in providing the information I needed to get my order in. Thanks. I am looking forward to receiving the order."
"My lights came in yesterday. Working with you guys was a breeze. Also, Deb was helpful and quick with her responses. Thanks again."
"I have been working for a third—generation business for 30 years and have found most website purchasing to be inconsistent and difficult. Kudos on designing a site that is straightforward and actually works! It's about understanding the product and getting it sold simply, easily and logically. It appears you understand this and the fact that you sell LIGHTING FIXTURES, not flash and dance!"
"I would just like to comment about your company. Out of exhaustion with our new kitchen addition, my wife looked at me and put me in charge of lighting. After searching the web, I chose your lighting products primarily because of how technically comprehensive your web page is on this subject. From what I learned reading your pages, we settled for bronze xenon task lights under each cabinet behind a light rail, and xenon puck lights in each glass cabinet. They are all switched together with a Lutron electronic, low voltage dimmer. The results are fantastic, and my wife has been more thrilled with the lighting effects than any of the rest of the kitchen. She has been so thrilled in fact, we just completed installation of more of your task lights in the laundry room, as well as the garage. Your web page allowed me to be the expert, and enabled me to be confident in my wiring specifications to the electrical subcontractor, even though he insisted the dimming would not work. Your products are received exactly as described, and in a timely, friendly manner. You will be the source for all of our future lighting needs."
"Just a quick note to say how pleased I am of the quick service in receiving my order. Thanks!!"
"Just wanted to let you know that I was pleasantly surprised when I received my order. I had ordered some under cabinet lights and poked around on your site for a while and found the xenon stainless lights (Xenon Low Voltage Task Light with Designer Finishes). I had been looking for something like this for some time and finally found it on your site. Bottom line, the lights are great. Fantastic quality, easy to install, better than promised. Can you open a showroom about a block from my house?"
"The alabaster sconces I ordered are absolutely fantastic. Thanks so much for carrying such a quality product. I will probably order more."
"My lights came in yesterday. Working with you guys was a breeze. Also, Deb (Customer Service Rep) was helpful and quick with her responses."
"First, I must compliment you on your website. Very informative and well organized!"
"Just a note to thank you and your team at Pegasus Associates Lighting provides for the help in the delivery of the Mars II fixtures, connectors and cables. The products were a delight to work with and have transformed the exhibit area into a well lit gallery."
"The light fixture (Flexible Track Lighting System) is beautiful ... thanks for the great service & follow—up."
"You guys are amazing. I got it all yesterday! Thanks!"
"I received my lights (Microfluorescent T4 Light Fixtures) today and they are gorgeous. Can't wait to install them."
"The light (Xenon Low Voltage Task Light) arrived in record time and is a great lighting improvement!"
"The lights are fabulous! I had them (Xenon Low Voltage Task Lights) installed last night and they look beautiful. Your service has been outstanding! I will recommend you to family and friends."
"Thank you. I see that my order should be delivered later today. It's so nice to know that your company is on top of things. It has made purchasing these lights such an easy thing. Again, appreciate your help."
"Thank you for very courteous and helpful assistance."
"I want to thank you for getting my last order to me on time and complete. The whole package turned out perfect."
"Appreciate your service and we enjoy our new under cabinet lights (Xenon Low Voltage Light Strip). I look forward to doing business with you in the future and will recommend you to my associates."
"I recently purchased all new xenon under cabinet lighting fixtures from you and we absolutely love them! Your service was great too!"
“The lights (Flexible Track Lighting Systems) are installed and they look GREAT!!”
"Just placed an order with you via the web and I have to tell you how much I like your site. Especially the full details for each section (e.g. Uses, Lengths, Lamp Life, etc.) in an understandable format. Yours is the only lighting site I visited that explained the different types in a form I could understand and feel confident about what I was ordering. My compliments to your web designer and the people who maintain the product information. All around good job. I hope that your site is bringing in the business. It's very good."
"It's been a year since I purchased the slim T—4 fixtures from you. You were very helpful and pleasant on the phone, and my order arrived quickly. Just wanted to email you to say that I am very pleased with your company and the fixtures, and have referred many people to your site."
"Thank you for your help and patience."
"That is great news, you just made my day. Maybe there will be some good photo opportunities for your scrapbook here. I am using these lights to highlight one of the top contender Hot Rods at the Detroit AutoRama the end of February, from there it will be at many shows around the country. I'll try to work Pegasus Associates Lighting provides into the build book as a supplier for the display lighting."
"I received my order yesterday. Very fast turnaround on my order!"
"I will run this by my electrician and he will contact you if he has any other questions. Thanks again for your hands—on support. I will recommend Pegasus to him for his business."
"I'd just like to tell you how much I liked doing business with you. Your site is easy, and my fixtures showed up the next day, way before I expected them. Thanks very much. The extra time allowed me to install them over the weekend and I'm super happy."
"Your web site is one of the best, most informative, easiest to use I have ever logged on to. Congratulations!"
"Wow! Thanks a lot for your remarkably quick response and advice/opinion."
"Thanks so much for responding so quickly to my many questions."
"Thank you very much for the prompt follow—up and information. (It can be tough to find good customer service these days!) Have a good day."
"I've found your site to be very helpful — and your prices are very reasonable as well."
"I just received my xenon undercounter lights, which I ordered only two working days ago. Great service. When I opened the display box and examined the light, I was very pleased with the fit and finish. Although I have not yet installed them, I am very happy. So far, you have exceeded my expectations."
"Thanks, great service!"
"That was one of the few times someone answered all my questions in a technical matter and you're not even providing traditional customer support to someone who bought a product from you. You are the reference standard and very much a rare breed who actually pays attention to what he's reading and cares about the problems of a total stranger. It's truly amazing that the transformer type isn't on their installation instructions or on the fixture or box, but they remind you not to mix dimmer types and to call them. What an unnecessary hassle. Thank you and Happy Holidays."
"Thanks for the lights (Microfluorescent T4 Light Fixtures). I don't know that I will need to be back to your web site for more lights as I have finished my display case project. But I am glad that I found your site to purchase from. For special needs like these I wonder how we ever did business without the internet. Anyway I have the most unique display case for my model car collection in my 3—bay, 1 rec room garage. I am still working on the finishing touches but the glass and mirror wall makes a unique discussion item to say the least and the soft touch of your lights highlights the display without being intrusive. The effect I wanted, so Thank You."
"Hi, thank you so much for the fast reply to my question, you saved my bacon. It is very refreshing when a sale is followed up with advice and needed info. Have a great and happy holiday!!"
"Just wanted to let you know that the replacement transformer fixed the problem and we absolutely love the undercabinet lighting. They are so bright we are using the 10W bulbs with every other position empty so we could have used the 5W bulbs instead. This way I guess we have a lifetime supply of extra bulbs. We are also very happy with the low—profile fluorescent lighting that we are using as cove lighting above a portion of the kitchen that previously had a large suspended (lowered) fluorescent light bay."
"Thanks for all of your help and your speedy follow—up to my query. I really appreciate it! Best wishes for a happy holiday season to you, your family, and all of your associates at Pegasus."
"We bought xenon pucks from Pegasus on line. Same look as the halogen pucks but less heat. The light output is great. My husband hardwired them in before he hung the cabinets."
"Yes the items just arrived...what timing. You guys are Great! Thanks."
"We installed the lights (Xenon Low Voltage Task Lights) over the weekend and they are terrific! Thank you very much for all of your help."
"Thanks for OUTSTANDING customer service."
"I ordered them (Xenon Low Voltage Task Lights) from PegasusAssociates.com. Their website has TONS of info, and they promptly answered multiple questions I had by e—mail. Also shipped the same day. Check it out."
"Thanks for your help. I have ordered from you in the past, and your service has been excellent!"
"I put up the small (Xenon Picture) light already — it looks awesome. Thanks for your speedy assistance ... I really appreciate it. I will be keeping your web site on my 'favorites' list — you have some awesome lighting ideas and I will be returning for my next project!"
"WOW! That was a fast response. Thanks so much!"
"Thanks much. I returned from a weekend trip and opened the package today. I appreciate your excellent packaging and quick shipment."
"We just received the transformer. Great Service! Thanks a lot again!"
"I found the PegasusAssociates.com website to be a wealth of information about undercabinet lighting, color of lighting, etc. (lots of glossaries and information in addition to lots of products). It helped me understand kitchen lighting options much better."
"Your site rocks!!"
"I got the unit (Fiber Optic Star Ceiling System). Played with it last night and this thing is cool!!! Can't wait to get it installed."
"Thanks for the great service. We look forward to doing business with you again."
"I love your website and find it very informative, and really well done."
"It's sure nice working with so responsive an organization."
"I've been to many sites since I started this search and yours offers the best prices by far with a wealth of information to help with decisions."
"Thank you very much for your prompt reply. Your responsiveness and extremely well—done web site make Pegasus my first choice as a supplier."
"We received the order in record time and have installed the festoon lights throughout a high rise condo that could be on the cover of Architectural Digest. They really have added a terrific touch and thanks for the great service."
"Great website! Very informative and well organized."
"I just placed an order with Pegasus for my under cabinet lighting and wanted to let you know that I ordered from you instead of the many, many others on the internet because I needed an answer to a question rather late in the evening so I could proceed with the decision making for my lighting needs and I e—mailed your company and got an answer from Mr. Tom Farin unbelievably quick. It's so nice to know there is someone out there to ask questions to and even better, get an answer!!! Thanks again. More lighting needs to come!"
"Wonderful new photograph lights (xenon picture lights). We take and sell portraits and look forward to using these lights and any others you may suggest for the high end customer."
"We really like the quality of the Xenon Low Voltage Task Lights we purchased from you, as well as the prompt delivery. We will be in touch in the future, I'm sure."
“Thank you for the excellent service... This was one of the most efficient internet transactions ever... Pricing was very competitive.., I ordered the product.., received confirmation.., promptly received product (packed in excellent condition).., and received confirmed invoice... This is exactly how all business should be conducted... Thanks again.., keep up the good work.., and I'll definitely shop Pegasus in the future...”
“We love the Xenon light strips we ordered. You never know when you order something from a photo on the web but the quality was just what we were looking for and the light output by the Xenon system is excellent. I'll be placing an order for additional units today.”
“It is good to deal with professionals. Again, thank you!!”
“Thank you very much for your quick and helpful response. I bought a $450 system which just arrived —— the quality of your response was an important factor in choosing Pegasus over other companies.”
“Thanks so much for your great service and great website. I found what I was looking for easily for the cheapest price I found anywhere, received them two days after I ordered, and paid only a minimal shipping cost. I saved about 25% over my local 'discount' lighting store.”
“I have to say this was one of the best internet shopping experiences I ever had. Thanks.”
“My order with Pegasus has been received, installed and working!! It's a great light fixture (Xenon Low Voltage Task Light). My wife and I just love it. Thank you for your assistance in obtaining this product.”
“We are very happy with your lighting products (T4 Low Profile Fixtures) which we are using in our display cases.”
“I received my lights today and wanted you to know how pleased I am with the service, product, and product information. I will be back!!!”
“The bulbs came is as promised and I just wanted to say ‘Thank You!”
“Thank you very much for your prompt response. We will certainly use your company again!!!”
“ . . . I have heard positive things about your company on That Home Site!”
“ I've already got some nice comments about how sharp my new displays look. It's a good product (Fluorescent T4 Low Profile Light Fixture).”
“ Thank you. You all have been wonderful to deal with. I will certainly call on your company again.”
“Everything arrived on time and we had a tremendous show — great service!”
“Thanks for the immediate response...it's nice to see that customer service is a priority with you and your company.”
“In the latter part of last year, I purchased 3 xenon task lights from you. Let me say that your service was great. Could hardly believe how quickly they arrived.”
“The order we placed on the east coast yesterday was delivered to our door on the west coast today. Thank you very much for your excellent service, prices, and delivery solutions. Kudos on exceeding our expectations in every aspect.”
“I think I have all my questions answered. I ordered my xenon fixtures (Xenon Low Voltage Task Lights) from your nice young lady yesterday. Thanks for all the help. You have a great website!”
“Last but best, I am really appreciative of the features of these, the speed with which you get them to me, and your interest in getting my questions answered. Now, if all the suppliers for our house were this easy to work with! Thank you!”
“Thanks for the great service.”
“ . . . the xenon task lights are beautiful. It’s almost a shame they’ll be concealed by the cabinets!”
“Just wanted you to know how delighted I am with the PLF20 lenses you sent me. I had been looking for either red/green colored halogen bulbs or lenses for 3 years for use with my landscape lights. Every year I scour the internet and come up empty. This year, a search on Google yielded your website. The colors look great on the brick and the house looks impressive at night. Thank you very much and kudos to your webmaster for getting the site on the search engines correctly.”
“Wow — working on Sunday too! Thanks for the quick reply.”
“Thank you for your thoughtful e—mails. I sincerely appreciate your help and advice.”
“I appreciate the prompt response and will use you on other, related issues.”
“Above and beyond —— just another example of the really great service I have enjoyed with you folks and about which I commented earlier. There is no doubt that I plan to patronize Pegasus Associates Lighting provides in the future!”
“It's been quite a pleasure to work with you and your folks... Very attentive service and quite responsive each time I've sought assistance. Thanks again!”
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